full_modem_update: "Failed to get flash device: MX25R64"

RE: full_modem_update: "Failed to get flash device: MX25R64"

Svetlio141 — Mon, 20 Dec 2021 11:34:16 GMT

Hello,

I have similar issue. I tried with the ovelray code that was given by Heidi but that did not work.

Is it possible to help on what exactly you put in your overlay to solve the problem??

RE: full_modem_update: "Failed to get flash device: MX25R64"

RonanB96 — Mon, 14 Jun 2021 15:46:25 GMT

Hi Heidi,

Yes that worked for me, thanks for your help!

RE: full_modem_update: "Failed to get flash device: MX25R64"

dsmith115 — Mon, 14 Jun 2021 15:09:41 GMT

Hi Heidi - thanks for your response, this worked! And just to be explicit for those following along, here is exactly what I did:

1) Set SW10 to nRF52

2) Create device tree overlay file in zephyr/samples/hello_world/set_9160_ext_flash.overlay with the following contents:
nrf9160dk_nrf52840.overlay:
&external_flash_pins_routing {
status = "okay";
};

3) Run

west build -b nrf9160dk_nrf52840@1.0.0 -- -DDTC_OVERLAY_FILE=set_9160_ext_flash.overlay

west flash

4) Set SW10 to nRF91

5) Re-flash full_modem_update sample, success!

RE: full_modem_update: "Failed to get flash device: MX25R64"

Heidi — Mon, 14 Jun 2021 08:52:26 GMT

Hi RonanB96, dsmith115

external_flash_pins_routing is disabled by default in the board config for the nRF52840 (see here), so this needs to be set to "okay" in an overlay file and flashed to the board.

In short, create a dts overlay, for example in /zephyr/samples/hello_world , e.g. nrf9160dk_nrf52840.overlay:
&external_flash_pins_routing {
status = "okay";
};

Do west build -b nrf9160dk_nrf52840@1.0.0, flash the nRF52840 (remember to set SW10 to nRF52), and power-cycle the board.

Then try flashing the original sample again, and it should work.

RE: full_modem_update: "Failed to get flash device: MX25R64"

dsmith115 — Fri, 11 Jun 2021 15:29:28 GMT

Hi, I am having the same issue as RonanB96. I have the same board - PCA10090, v1.0.0, 2021.6.

I get the same error:
E: Device id 00 00 00 does not match config c2 28 17
*** Booting Zephyr OS build v2.4.99-ncs1 ***
HTTP full modem update sample started
Failed to get flash device: MX25R64

I have a coworker who has the exact same board, and the sample works perfectly for him. I am wondering if it might be a bad flash chip. I have tried using some hot air on it in case there was a cold solder join, but there was no effect.

RE: full_modem_update: "Failed to get flash device: MX25R64"

RonanB96 — Tue, 08 Jun 2021 08:43:41 GMT

Hi Heidi,

Sorry for the delay, I was off for most of last week. Yes, I believe we have the boards with external flash. Attached are pictures of one of the two boards we tested

RE: full_modem_update: "Failed to get flash device: MX25R64"

Heidi — Wed, 02 Jun 2021 12:57:16 GMT

I'm not able to reproduce your issue, unfortunately, and from the log, specifically

E: Device id 00 00 00 does not match config c2 28 17

it doesn't look like any flash device is found (see drivers/flash/spi_nor L1064).

Are you sure you're using the version of the DKs that have external flash? Could you send me a picture so I can confirm as well?

RE: full_modem_update: "Failed to get flash device: MX25R64"

Heidi — Thu, 27 May 2021 13:06:07 GMT

That's a bit strange. I will test on an nRF9160 DK v0.14 or later tomorrow to see if I can reproduce this.

It might be a hardware issue.

RE: full_modem_update: "Failed to get flash device: MX25R64"

RonanB96 — Fri, 21 May 2021 14:59:35 GMT

Hi Heidi,

I missed that in the docs but unfortunately it is still throwing the same error.

I used the following command to build

west build -b nrf9160dk_nrf9160ns@1.0.0 -p

New log

*** Booting Zephyr OS build v2.4.99-ncs1  ***␍␊
Flash regions⇥	⇥	Domain⇥	⇥	Permissions␍␊
00 00 0x00000 0x08000 ⇥	Secure⇥	⇥	rwxl␍␊
01 31 0x08000 0x100000 ⇥	Non-Secure⇥	rwxl␍␊
␍␊
Non-secure callable region 0 placed in flash region 0 with size 32.␍␊
␍␊
SRAM region⇥	⇥	Domain⇥	⇥	Permissions␍␊
00 07 0x00000 0x10000 ⇥	Secure⇥	⇥	rwxl␍␊
08 31 0x10000 0x40000 ⇥	Non-Secure⇥	rwxl␍␊
␍␊
Peripheral⇥	⇥	Domain⇥	⇥	Status␍␊
00 NRF_P0               Non-Secure⇥	OK␍␊
01 NRF_CLOCK            Non-Secure⇥	OK␍␊
02 NRF_RTC0             Non-Secure⇥	OK␍␊
03 NRF_RTC1             Non-Secure⇥	OK␍␊
04 NRF_NVMC             Non-Secure⇥	OK␍␊
05 NRF_UARTE1           Non-Secure⇥	OK␍␊
06 NRF_UARTE2           Secure⇥	⇥	SKIP␍␊
07 NRF_TWIM2            Non-Secure⇥	OK␍␊
08 NRF_SPIM3            Non-Secure⇥	OK␍␊
09 NRF_TIMER0           Non-Secure⇥	OK␍␊
10 NRF_TIMER1           Non-Secure⇥	OK␍␊
11 NRF_TIMER2           Non-Secure⇥	OK␍␊
12 NRF_SAADC            Non-Secure⇥	OK␍␊
13 NRF_PWM0             Non-Secure⇥	OK␍␊
14 NRF_PWM1             Non-Secure⇥	OK␍␊
15 NRF_PWM2             Non-Secure⇥	OK␍␊
16 NRF_PWM3             Non-Secure⇥	OK␍␊
17 NRF_WDT              Non-Secure⇥	OK␍␊
18 NRF_IPC              Non-Secure⇥	OK␍␊
19 NRF_VMC              Non-Secure⇥	OK␍␊
20 NRF_FPU              Non-Secure⇥	OK␍␊
21 NRF_EGU1             Non-Secure⇥	OK␍␊
22 NRF_EGU2             Non-Secure⇥	OK␍␊
23 NRF_DPPIC            Non-Secure⇥	OK␍␊
24 NRF_REGULATORS       Non-Secure⇥	OK␍␊
25 NRF_GPIOTE1          Non-Secure⇥	OK␍␊
␍␊
SPM: NS image at 0xc000␍␊
SPM: NS MSP at 0x2001bc88␍␊
SPM: NS reset vector at 0x1028d␍␊
SPM: prepare to jump to Non-Secure image.␍␊
E: Device id 00 00 00 does not match config c2 28 17␍␊
*** Booting Zephyr OS build v2.4.99-ncs1  ***␍␊
HTTP full modem update sample started␍␊
Failed to get flash device: MX25R64␍␊

RE: full_modem_update: "Failed to get flash device: MX25R64"

Heidi — Fri, 21 May 2021 11:30:48 GMT

Hi!

Since the older versions of the DK's don't have an external flash, you need to make sure to specify the board revision when building the project (see Board revisions).

Best regards,

Heidi