ToolChain manager does not get past "first steps to build" so cannot launch Segger embedded studio

RE: ToolChain manager does not get past "first steps to build" so cannot launch Segger embedded studio

markmitchell — Tue, 08 Jun 2021 00:37:11 GMT

hello Hakkon

sorry for the delay. I could not get into this site for some reason.

I resolved the problem with help from Jeff Scott - he sent me a related case that implied a problem with the virus checker not allowing the install to proceed correctly. it is here this support case.

I uninstalled the nrf connect program

disabled virus checker

installed nrfconnect

installed the sdk (latest)

started segger studio

reenabled virus checker

shut it all down and retried to be sure it would work.

It is now functioning fine. I get the open ide button now.

Thanks for your assistance.

you can close this now

cheers

Mark

RE: ToolChain manager does not get past "first steps to build" so cannot launch Segger embedded studio

Hakon — Fri, 04 Jun 2021 12:22:22 GMT

[quote user="markmitchell"]id is 270631[/quote]

That's the case id of this ticket. Do you have a case id for the case you had with Jeff Scott?

RE: ToolChain manager does not get past "first steps to build" so cannot launch Segger embedded studio

markmitchell — Wed, 02 Jun 2021 17:36:18 GMT

hello - I did not realize you are an apps guy for Nordic. I was working with Jeff Scott. id is 270631

this is the only ticket with the information.

please advise what you need.

thanks

Mark

RE: ToolChain manager does not get past "first steps to build" so cannot launch Segger embedded studio

markmitchell — Thu, 27 May 2021 15:29:56 GMT

Hello Hakon -

Yes it is a Nordic support guy. this is the ticket , at least I thought that is what I was doing. I submitted public instead of private so others could see. I am hoping nordic responds.

Thanks

Mark

RE: ToolChain manager does not get past "first steps to build" so cannot launch Segger embedded studio

Hakon — Thu, 27 May 2021 13:13:38 GMT

Hello,

[quote user=""]with the help of your support guy we went through several steps in trying to update to the latest version of pretty much everything.[/quote]

Is this "support guy" someone working for Nordic? Do you have a name or a link to a devzone ticket where I can get more information?