This SIM cannot be activated (iBasis, nf9160 DK)

RE: This SIM cannot be activated (iBasis, nf9160 DK)

Øyvind — Wed, 23 Jun 2021 08:41:39 GMT

Happy to help! 🙂

Kind regards,
Øyvind

RE: This SIM cannot be activated (iBasis, nf9160 DK)

Moggadeet — Wed, 23 Jun 2021 08:27:02 GMT

"SIM Activated successfully."

Thanks for the help!

Best regards,Carlos.

RE: This SIM cannot be activated (iBasis, nf9160 DK)

Øyvind — Tue, 22 Jun 2021 06:37:53 GMT

Hi Carlos, thanks for providing the information. iBasis Tech Support informs that you should be able to register the SIM now.

Please retry, and let me know how it works.

Thanks.

Kind regards,
Øyvind

RE: This SIM cannot be activated (iBasis, nf9160 DK)

Øyvind — Mon, 21 Jun 2021 11:14:02 GMT

Hi Carlos, can you please provide your date of birth and full name in a PM to me?

Kind regards,
Øyvind

RE: This SIM cannot be activated (iBasis, nf9160 DK)

Øyvind — Mon, 21 Jun 2021 08:49:26 GMT

Hi Carlos,

Thanks for reaching out and providing this information. This does look like an issue with nRF Cloud or iBasis registration. I have reached out to iBasis Tech Support, and will reach out to our nRF Cloud. Hopefully, one of the two can provide an answer.

Kind regards,
Øyvind