cat tracker app v9.0.13 whitescreen

RE: cat tracker app v9.0.13 whitescreen

Markus Tacker (he/him) — Mon, 19 Jul 2021 08:25:05 GMT

No problem! Great to hear that it's now working as expected...

RE: cat tracker app v9.0.13 whitescreen

Rudolph Aschmoneit — Mon, 19 Jul 2021 08:13:25 GMT

Hey, sorry for late reply, illness was still going on. Problem was, that the device was not sending GPS (because of indoor) and so there was no update in the device shadow. Now I was trying it outdoors, device sending GPS, device shadow was updated, cat tracker Application works fine!

Thanks very, very much for all your help and sorry for being a bit lame here

RE: cat tracker app v9.0.13 whitescreen

Markus Tacker (he/him) — Tue, 13 Jul 2021 13:44:25 GMT

Can you check the device logs? You should see what it is sending to the cloud.

RE: cat tracker app v9.0.13 whitescreen

Rudolph Aschmoneit — Tue, 13 Jul 2021 09:35:54 GMT

Oh, This one line slipped through. I have changed the Firmware now. But also after several hours in active mode I can't see any changes in the GPS Domain of the AWS IoT device shadow, so do you suggest to roll out everything on the aws side from start? Thanks a lot.

RE: cat tracker app v9.0.13 whitescreen

Markus Tacker (he/him) — Mon, 12 Jul 2021 08:14:52 GMT

The problem here is that the device is reporting GPS in the wrong format, that is happening because recently the configuration for the firmware changed. There is now more configuration needed, because the nRF Connect for Cloud backend has been made default: https://nordicsemiconductor.github.io/asset-tracker-cloud-docs/v1.6.x/docs/aws/GettingStarted/FirmwareConfiguration.html

To send GPS in the format support by the web application, disable sending it as NMEA strings:

# CONFIG_GPS_MODULE_NMEA=y

RE: cat tracker app v9.0.13 whitescreen

Rudolph Aschmoneit — Mon, 12 Jul 2021 06:24:43 GMT

Ok, Thank you a lot!

RE: cat tracker app v9.0.13 whitescreen

Rudolph Aschmoneit — Mon, 12 Jul 2021 06:24:20 GMT

Ok, sorry for the missunderstanding and thanks for your help. Also sorry for the late reply, I had a sickness last week.

My Device Shadow is:

{
  "state": {
    "reported": {
      "cfg": {
        "act": true,
        "gpst": 60,
        "actwt": 120,
        "mvres": 120,
        "mvt": 3600,
        "acct": 10
      },
      "dev": {
        "v": {
          "band": 20,
          "nw": "LTE-M GPS",
          "iccid": "XXXXXXXXXXXXXXXXXX",
          "modV": "mfw_nrf9160_1.3.0",
          "brdV": "thingy91_nrf9160",
          "appV": "0.0.0-development"
        },
        "ts": 1625573240555
      },
      "roam": {
        "v": {
          "rsrp": 41,
          "area": XXXXXX,
          "mccmnc": XXXXXX,
          "cell": XXXXXXXX,
          "ip": "XXX.XXX.XXX.XXX"
        },
        "ts": 1625581751394
      },
      "env": {
        "v": {
          "temp": 30.54,
          "hum": 49.016
        },
        "ts": 1625581751318
      },
      "bat": {
        "v": 4167,
        "ts": 1625581751508
      },
      "gps": {
        "v": "$GPGGA,111712.57,51XX.XXXX7,N,012XX.XXXX6,E,1,05,1.87,158.73,M,,M,,*79\r\n",
        "ts": 1625570232007
      }
    }
  }
}

or do you need the data a little bit less anonymized)?

RE: cat tracker app v9.0.13 whitescreen

Markus Tacker (he/him) — Tue, 06 Jul 2021 16:10:02 GMT

This should be fixed in 9.1.3 which will be released shortly: github.com/.../f9fb1360d3fa7d3ebcf83e4ba92d16a27d32f827

RE: cat tracker app v9.0.13 whitescreen

Markus Tacker (he/him) — Tue, 06 Jul 2021 15:25:04 GMT

You can see the entire shadow in the AWS IoT browser console: IoT core > Manage > Things > Thing > Device Shadows.

However you can export it from your console as well:

aws iot-data get-thing-shadow --thing-name <thing name> shadow.json

The shadow.json then contains the thing shadow.

RE: cat tracker app v9.0.13 whitescreen

Rudolph Aschmoneit — Tue, 06 Jul 2021 14:04:50 GMT

Hey, thanks for your reply.

Cause I am a totally AWS newbie I am a little bit unsure if I get your question right, give you the logs from nrf LTE Link Monitor or if there is some place in the aws console where I can see the device shadow? And you want that?

What I get from the nrf LTE Link Monitor:

CLOUD_WRAP_EVT_DATA_RECEIVED[0m
2021-07-06T12:04:07.095Z DEBUG modem << Decoded message:
                                        {
                                        }
2021-07-06T12:04:07.096Z DEBUG modem << [00:00:34.623,901] [1;33m<wrn> cloud_module: Device configuration empty![0m

...
...
...

2021-07-06T12:04:07.118Z DEBUG modem << [00:00:34.687,164] [0m<dbg> modules_common.module_get_next_msg: data module: Dequeued CLOUD_EVT_CONFIG_EMPTY[0m
2021-07-06T12:04:07.259Z DEBUG modem << Encoded message:
                                    {
                                        "state":{
                                            "reported":{
                                                "cfg":{
                                                    "act":true,
                                                    "gpst":60,
                                                    "actwt":120,
                                                    "mvres":120,
                                                    "mvt":3600,
                                                    "acct":10
                                                    }
                                                }
                                            }
                                    }


...
...
...

2021-07-06T12:05:18.431Z DEBUG modem << [00:01:45.990,112] [0m<dbg> modules_common.module_get_next_msg: data module: Dequeued DATA_EVT_DATA_READY[0m
2021-07-06T12:05:18.538Z DEBUG modem << Encoded message:
2021-07-06T12:05:18.539Z DEBUG modem << {
2021-07-06T12:05:18.540Z DEBUG modem <<     "state":{
2021-07-06T12:05:18.541Z DEBUG modem <<         "reported":{
2021-07-06T12:05:18.542Z DEBUG modem <<                 "dev":{
2021-07-06T12:05:18.543Z DEBUG modem <<                     "v":{
2021-07-06T12:05:18.545Z DEBUG modem <<                         "band":20,
2021-07-06T12:05:18.546Z DEBUG modem <<                         "nw":"LTE-M GPS",
2021-07-06T12:05:18.547Z DEBUG modem <<                         "iccid":"XXXXXXXXXXXXXXXXXX",
2021-07-06T12:05:18.548Z DEBUG modem <<                         "modV":"mfw_nrf9160_1.3.0",
2021-07-06T12:05:18.571Z DEBUG modem <<                         "brdV":"thingy91_nrf9160",
2021-07-06T12:05:18.573Z DEBUG modem <<                         "appV":"0.0.0-development"
2021-07-06T12:05:18.574Z DEBUG modem <<                         },
2021-07-06T12:05:18.575Z DEBUG modem <<                      "ts":1625573046608
2021-07-06T12:05:18.576Z DEBUG modem <<                     },
2021-07-06T12:05:18.578Z DEBUG modem <<                 "roam":{
2021-07-06T12:05:18.580Z DEBUG modem <<                     "v":{
2021-07-06T12:05:18.581Z DEBUG modem <<                         "rsrp":22,
2021-07-06T12:05:18.583Z DEBUG modem <<                         "area":XXXXX,
2021-07-06T12:05:18.583Z DEBUG modem <<                         "mccmnc":XXXXX,
2021-07-06T12:05:18.585Z DEBUG modem <<                         "cell":XXXXXXXXX,
2021-07-06T12:05:18.586Z DEBUG modem <<                         "ip":"XXX.XXX.XXX.XXX"
2021-07-06T12:05:18.588Z DEBUG modem <<                         },
2021-07-06T12:05:18.589Z DEBUG modem <<                     "ts":1625573046729
2021-07-06T12:05:18.590Z DEBUG modem <<                     },
2021-07-06T12:05:18.591Z DEBUG modem <<                 "env":{
2021-07-06T12:05:18.594Z DEBUG modem <<                     "v":{
2021-07-06T12:05:18.596Z DEBUG modem <<                         "temp":32.310000000000002,
2021-07-06T12:05:18.597Z DEBUG modem <<                         "hum":37.494999999999997
2021-07-06T12:05:18.598Z DEBUG modem <<                         },
2021-07-06T12:05:18.599Z DEBUG modem <<                     "ts":1625573046512
2021-07-06T12:05:18.600Z DEBUG modem <<                     },
2021-07-06T12:05:18.602Z DEBUG modem <<                 "bat":{
2021-07-06T12:05:18.603Z DEBUG modem <<                     "v":4351,
2021-07-06T12:05:18.604Z DEBUG modem <<                     "ts":1625573046863
2021-07-06T12:05:18.605Z DEBUG modem <<                     }
2021-07-06T12:05:18.605Z DEBUG modem <<                 }
2021-07-06T12:05:18.606Z DEBUG modem <<             }
2021-07-06T12:05:18.607Z DEBUG modem << }

RE: cat tracker app v9.0.13 whitescreen

Markus Tacker (he/him) — Tue, 06 Jul 2021 11:15:06 GMT

You found one of the open bugs in the app, which I have observed: https://github.com/NordicSemiconductor/asset-tracker-cloud-app-js/issues/319

Your logs also shows that the app does not handle unexpected values properly and needs to be improved.

Could you provide your device's shadow?

RE: cat tracker app v9.0.13 whitescreen

Rudolph Aschmoneit — Tue, 06 Jul 2021 09:41:31 GMT

In the browser console I got the following error's:

Invalid LatLng object

Invalid LatLng object: (undefined, undefined)
at new V (LatLng.js:32)
at j (LatLng.js:123)
at e.initialize (Map.js:153)
at new e (Class.js:22)
at MapContainer.js:10
at Ii (react-dom.production.min.js:262)
at t.unstable_runWithPriority (scheduler.production.min.js:18)
at $l (react-dom.production.min.js:122)
at Oi (react-dom.production.min.js:261)
at vi (react-dom.production.min.js:243)
uu @ react-dom.production.min.js:216

Failed to load resource: the server responded with a status of 400 ()

XXXXXXXXXX.execute-api.REGION.amazonaws.com/.../cell

{
    "type":"BadRequest",
    "message":"Validation failed!",
    "detail":[
                {
                    "instancePath":"/nw",
                    "schemaPath":"#/properties/nw/enum",
                    "keyword":"enum",
                    "params":{
                                "allowedValues":["ltem","nbiot"]
                              },
                    "message":"must be equal to one of the allowed values"
                }
            ]
}

geolocateCell

[geolocateCell]
Response
    body: (...)
    bodyUsed: false
    headers: Headers
        __proto__: Headers append: ƒ append()delete: ƒ delete()entries: ƒ entries()forEach: ƒ forEach()get: ƒ ()has: ƒ has()keys: ƒ keys()set: ƒ ()values: ƒ values()constructor: ƒ Headers()Symbol(Symbol.iterator): ƒ entries()Symbol(Symbol.toStringTag): "Headers"__proto__: Object
    ok: false
    redirected: false
    status: 400
    statusText: ""
    type: "cors"
    url: "https://XXXXXXXX.execute-api.REGION.amazonaws.com/2020-10-26/cell?area=XXXX&mccmnc=XXXXXX&cell=XXXXXXX"
    __proto__: ResponsearrayBuffer: ƒ arrayBuffer()blob: ƒ blob()body: (...)bodyUsed: (...)clone: ƒ clone()formData: ƒ formData()headers: (...)json: ƒ json()ok: (...)redirected: (...)status: (...)statusText: (...)text: ƒ text()type: (...)url: (...)constructor: ƒ Response()Symbol(Symbol.toStringTag): "Response"get body: ƒ body()get bodyUsed: ƒ bodyUsed()get headers: ƒ headers()get ok: ƒ ok()get redirected: ƒ redirected()get status: ƒ status()get statusText: ƒ statusText()get type: ƒ type()get url: ƒ url()__proto__: Object
(anonymous) @ geolocateCell.ts:67

Failed to load resource: the server responded with a status of 404 (Not Found)

<head>
    <meta charset="utf-8"/>
    <link rel="shortcut icon" type="image/svg+xml" href="https://XXXXXXXXXX.cloudfront.net/favicon.svg"/>
    <link rel="stylesheet" href="https://cdn.jsdelivr.net/npm/bootstrap@4.5.3/dist/css/bootstrap.min.css" integrity="sha384-XXXXXXX" crossorigin="anonymous"/>
    <link rel="stylesheet" href="https://cdnjs.cloudflare.com/ajax/libs/intro.js/4.1.0/introjs.min.css" integrity="sha512-XXXXXXX" crossorigin="anonymous"/>
    <meta name="viewport" content="width=device-width,initial-scale=1,shrink-to-fit=no"/><meta name="theme-color" content="#00A9CE"/><link rel="manifest" href="https://XXXXXXXXXX.cloudfront.net/manifest.json"/><meta name="application-name" content="Cat Tracker"/>
    <meta name="msapplication-TileColor" content="#00A9CE"/><title>Cat Tracker</title><link rel="stylesheet" href="https://unpkg.com/leaflet@1.7.1/dist/leaflet.css" integrity="sha512-XXXXXXXXX" crossorigin=""/>
    <script src="https://unpkg.com/leaflet@1.7.1/dist/leaflet.js" integrity="sha512-XXXXXX" crossorigin=""></script>
    <link rel="stylesheet" href="https://rsms.me/inter/inter-ui.css" crossorigin=""/>
</head>
<body>
    <noscript>You need to enable JavaScript to run this app.</noscript>
    <div id="root"></div>
    <script>!function(e){function t(t){for(var n,o,u=t[0],i=t[1],f=t[2],l=0,d=[];l<u.length;l++)o=u[l],Object.prototype.hasOwnProperty.call(a,o)&&a[o]&&d.push(a[o][0]),a[o]=0;for(n in i)Object.prototype.hasOwnProperty.call(i,n)&&(e[n]=i[n]);for(s&&s(t);d.length;)d.shift()();return c.push.apply(c,f||[]),r()}function r(){for(var e,t=0;t<c.length;t++){for(var r=c[t],n=!0,o=1;o<r.length;o++){var i=r[o];0!==a[i]&&(n=!1)}n&&(c.splice(t--,1),e=u(u.s=r[0]))}return e}var n={},o={3:0},a={3:0},c=[];function u(t){if(n[t])return n[t].exports;var r=n[t]={i:t,l:!1,exports:{}};return e[t].call(r.exports,r,r.exports,u),r.l=!0,r.exports}u.e=function(e){var t=[];o[e]?t.push(o[e]):0!==o[e]&&{5:1}[e]&&t.push(o[e]=new Promise((function(t,r){for(var n="static/css/"+({4:"xlsx"}[e]||e)+"."+{0:"31d6cfe0",1:"31d6cfe0",4:"31d6cfe0",5:"057e68f0",6:"31d6cfe0",7:"31d6cfe0",8:"31d6cfe0",10:"31d6cfe0",11:"31d6cfe0",12:"31d6cfe0"}[e]+".chunk.css",a=u.p+n,c=document.getElementsByTagName("link"),i=0;i<c.length;i++){var f=(s=c[i]).getAttribute("data-href")||s.getAttribute("href");if("stylesheet"===s.rel&&(f===n||f===a))return t()}var l=document.getElementsByTagName("style");for(i=0;i<l.length;i++){var s;if((f=(s=l[i]).getAttribute("data-href"))===n||f===a)return t()}var d=document.createElement("link");d.rel="stylesheet",d.type="text/css",d.onload=t,d.onerror=function(t){var n=t&&t.target&&t.target.src||a,c=new Error("Loading CSS chunk "+e+" failed.\n("+n+")");c.code="CSS_CHUNK_LOAD_FAILED",c.request=n,delete o[e],d.parentNode.removeChild(d),r(c)},d.href=a,document.getElementsByTagName("head")[0].appendChild(d)})).then((function(){o[e]=0})));var r=a[e];if(0!==r)if(r)t.push(r[2]);else{var n=new Promise((function(t,n){r=a[e]=[t,n]}));t.push(r[2]=n);var c,i=document.createElement("script");i.charset="utf-8",i.timeout=120,u.nc&&i.setAttribute("nonce",u.nc),i.src=function(e){return u.p+"static/js/"+({4:"xlsx"}[e]||e)+"."+{0:"1f887622",1:"74114f7c",4:"fdddab8d",5:"bd8b30d1",6:"4433f877",7:"173ec54c",8:"3168a4a9",10:"632f44d6",11:"36c64f79",12:"6081ce48"}[e]+".chunk.js"}(e);var f=new Error;c=function(t){i.onerror=i.onload=null,clearTimeout(l);var r=a[e];if(0!==r){if(r){var n=t&&("load"===t.type?"missing":t.type),o=t&&t.target&&t.target.src;f.message="Loading chunk "+e+" failed.\n("+n+": "+o+")",f.name="ChunkLoadError",f.type=n,f.request=o,r[1](f)}a[e]=void 0}};var l=setTimeout((function(){c({type:"timeout",target:i})}),12e4);i.onerror=i.onload=c,document.head.appendChild(i)}return Promise.all(t)},u.m=e,u.c=n,u.d=function(e,t,r){u.o(e,t)||Object.defineProperty(e,t,{enumerable:!0,get:r})},u.r=function(e){"undefined"!=typeof Symbol&&Symbol.toStringTag&&Object.defineProperty(e,Symbol.toStringTag,{value:"Module"}),Object.defineProperty(e,"__esModule",{value:!0})},u.t=function(e,t){if(1&t&&(e=u(e)),8&t)return e;if(4&t&&"object"==typeof e&&e&&e.__esModule)return e;var r=Object.create(null);if(u.r(r),Object.defineProperty(r,"default",{enumerable:!0,value:e}),2&t&&"string"!=typeof e)for(var n in e)u.d(r,n,function(t){return e[t]}.bind(null,n));return r},u.n=function(e){var t=e&&e.__esModule?function(){return e.default}:function(){return e};return u.d(t,"a",t),t},u.o=function(e,t){return Object.prototype.hasOwnProperty.call(e,t)},u.p="https://XXXXXXXX.cloudfront.net/",u.oe=function(e){throw console.error(e),e};var i=this["webpackJsonp@nordicsemiconductor/asset-tracker-cloud-app"]=this["webpackJsonp@nordicsemiconductor/asset-tracker-cloud-app"]||[],f=i.push.bind(i);i.push=t,i=i.slice();for(var l=0;l<i.length;l++)t(i[l]);var s=f;r()}([])
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</body>

So it seems it is not working, cause the Device is not sending GPS Data?
I tried it indoors at first.

I will try it outdoors and have a look if it will help with the white screen.
But there should be a way to not trigger the NordicAPI when there are no Long/Lat values, or I am wrong? I am not really into the application and the details at the moment.

Best regards. Rudolph

RE: cat tracker app v9.0.13 whitescreen

Rudolph Aschmoneit — Fri, 02 Jul 2021 13:43:11 GMT

I Forgot to mention: Also the log on/off and the registration of another user did not help