Can't install nRF Connect v1.7.0 on macOS Big Sur 11.5 with Python 3.9.6

RE: Can't install nRF Connect v1.7.0 on macOS Big Sur 11.5 with Python 3.9.6

ovrebekk — Thu, 07 Oct 2021 13:08:19 GMT

Hi Mike

Thanks for the link, it seems now I can access the files both places.

I have shared the files with the developers and asked them to take a look. Whatever feedback they have I will make sure to forward to you.

Best regards
Torbjørn

RE: Can't install nRF Connect v1.7.0 on macOS Big Sur 11.5 with Python 3.9.6

Mike Wirth — Wed, 06 Oct 2021 05:38:01 GMT

Sorry, Torbjørn, didn't get your request. But noticed that I probably set the Google permissions wrong for access to the zip archive by you. Here's a new link, which, if I got it right, will allow access to anyone with the link:

https://drive.google.com/file/d/1VYak21oHEmcar1syPdT2DvzDQVFCXStO/view?usp=sharing

Hope this helps,

Mike

RE: Can't install nRF Connect v1.7.0 on macOS Big Sur 11.5 with Python 3.9.6

ovrebekk — Tue, 05 Oct 2021 13:16:54 GMT

Hi Mike

I sent a request to get access to the drive folder.

Did you get it?

Best regards
Torbjørn

RE: Can't install nRF Connect v1.7.0 on macOS Big Sur 11.5 with Python 3.9.6

Mike Wirth — Fri, 01 Oct 2021 00:41:02 GMT

Torbjørn,

You suggested I try this in a shell launched from TM:

[quote userid="2116" url="~/f/nordic-q-a/80021/can-t-install-nrf-connect-v1-7-0-on-macos-big-sur-11-5-with-python-3-9-6/331854#331854"]cmake -P toolchain/cmake/NcsToolchainConfig.cmake[/quote]

Here's the log:

Last login: Thu Sep 30 17:19:43 on ttys000
cd /opt/nordic/ncs/v1.7.0 ; export PATH=/opt/nordic/ncs/v1.7.0/toolchain/bin:/usr/local/bin:/usr/bin:/bin:/usr/sbin:/sbin ; export GIT_EXEC_PATH=/opt/nordic/ncs/v1.7.0/toolchain/Cellar/git/2.32.0_1/libexec/git-core ; export ZEPHYR_TOOLCHAIN_VARIANT=gnuarmemb ; export GNUARMEMB_TOOLCHAIN_PATH=/opt/nordic/ncs/v1.7.0/toolchain ; clear
mike@MBP101 ~ % cd /opt/nordic/ncs/v1.7.0 ; export PATH=/opt/nordic/ncs/v1.7.0/toolchain/bin:/usr/local/bin:/usr/bin:/bin:/usr/sbin:/sbin ; export GIT_EXEC_PATH=/opt/nordic/ncs/v1.7.0/toolchain/Cellar/git/2.32.0_1/libexec/git-core ; export ZEPHYR_TOOLCHAIN_VARIANT=gnuarmemb ; export GNUARMEMB_TOOLCHAIN_PATH=/opt/nordic/ncs/v1.7.0/toolchain ; clear

...

mike@MBP101 v1.7.0 % date
Thu Sep 30 17:19:54 PDT 2021
...
mike@MBP101 v1.7.0 % python -V
Python 2.7.16
mike@MBP101 v1.7.0 % python3 -V
Python 3.9.6
mike@MBP101 v1.7.0 % cmake -P toolchain/cmake/NcsToolchainConfig.cmake
mike@MBP101 v1.7.0 %

cmake ran instantaneously. Suspected it just verified previously execution.

Didn't change anything. Still got the following error ( #2 only) from invoking "Update toolchain" as before.

[quote userid="2256" url="~/f/nordic-q-a/80021/can-t-install-nrf-connect-v1-7-0-on-macos-big-sur-11-5-with-python-3-9-6/331592#331592"]Update toolchain: Fails with two errors: (see PDF notes)

"Inconsistent directory structure" and
"Error, Cannot copy..."

[/quote]

Will try the VS Code installation process link you provided ASAP.

Thanks,

Mike

RE: Can't install nRF Connect v1.7.0 on macOS Big Sur 11.5 with Python 3.9.6

Mike Wirth — Fri, 01 Oct 2021 00:17:54 GMT

Torbjørn,

I tried downloading the zip. Failed. (Blanks "%20" in URL?) Here's a private link to the zip file in Google Disk. Hope this works for you:

https://drive.google.com/file/d/1VYak21oHEmcar1syPdT2DvzDQVFCXStO/view?usp=sharing

I tested it. Worked for me (but that's no guarantee for you :-)

Mike

RE: Can't install nRF Connect v1.7.0 on macOS Big Sur 11.5 with Python 3.9.6

Mike Wirth — Thu, 30 Sep 2021 23:49:43 GMT

Torbjørn,

Here are the files from my last message compressed into a zip archive. If you still have problems downloading and uncompressing them, I'll put them in a public Dropbox for you.

Will test and respond to your west and VSCode suggestions in a couple hours.

Thanks,

Mike

devzone.nordicsemi.com/.../nRF Connect SDK 1.7.0 Installation Diagnostics.zip

RE: Can't install nRF Connect v1.7.0 on macOS Big Sur 11.5 with Python 3.9.6

ovrebekk — Thu, 30 Sep 2021 08:15:33 GMT

Hi again

He was unable to find the attachments as well. Are you able to try and upload them one more time?

For simplicity you could just zip them all into one file.

Apparently the developers have seen similar issues with Python on Mac, and the solution in that case was to run the following command (in the shell spawned through the Toolchain Manager):

cmake -P toolchain/cmake/NcsToolchainConfig.cmake

The odd thing is that this should be done automatically when you install the SDK through the Toolchain Manager.

In order to get started with VSCode right away I would recommend this blog, in case you still can't get the Toolchain Manager integration to work:
https://devzone.nordicsemi.com/nordic/nordic-blog/b/blog/posts/nrf-connect-for-visual-studio-code-preview

Best regards
Torbjørn

RE: Can't install nRF Connect v1.7.0 on macOS Big Sur 11.5 with Python 3.9.6

ovrebekk — Wed, 29 Sep 2021 17:13:48 GMT

Hi Mike

For some reason I am unable to load any of your attachments. I will check with one of the devzone admins if this is an issue on our end, and try to get back to you on your comments later in the week.

Best regards
Torbjørn

RE: Can't install nRF Connect v1.7.0 on macOS Big Sur 11.5 with Python 3.9.6

Mike Wirth — Wed, 29 Sep 2021 03:11:34 GMT

Hi Torbjørn,

Thanks for the quick reply and suggestions. Here's my followup:

I have been using the latest SDK, 1.7.0.
I'm including the log file from my nFR SDK installation process from a couple days ago (2021-09-26T06_50_33.261Z-log.txt). May or may not be useful given the items below.
Since my last update, I installed a new version of Python, 3.9.7, and updated my asdf virtual environment settings. My current asdf settings and PATH variable are detailed in the terminal log, Current asdf settings and PATH,txt. This will prove to be critical.
I then reinstalled the nRF Connect app, v3.7.1, updated all the plugins, including Toolchain Manager, v0.10.0.
Removed the current SDK 1.7.0 installation.
Finally, started the automatic installation of SDK 1.7.0, which ✅executed and completed without error!
Note at this point, that I have included two files to document this process,
1. The log file, 2021-09-28T23_33_27.406Z-log.txt, as you requested
2. A PDF file, documenting the process, nRF Connect Execution Notes.pdf, containing my notes, popups, etc., during the process.
As requested, I installed Visual Studio Code (actually updated it) and verified that my PATH included it
I then tested the buttons created in the Install SDK 1.7.0 box at the completion of the installation process. Some errors were encountered. Here's a summary of my results (see the PDF file for details):
1. First steps:
  1. Open VS Code: ❌Fails (see below for conflicting PATH values)
  2. Open SES: ✅Works
2. Selection Triangle:
  1. Open terminal: ✅Opens but with a ❌incomplete PATH list (see below)
  2. Open SDK directory: ✅Works
  3. Open toolchain directory: ✅Works
  4. Update SDK: ✅Works
  5. Update toolchain: ❌Fails with two errors: (see PDF notes)
    1. ❌"Inconsistent directory structure" and
    2. ❌"Error, Cannot copy..."

Analysis:

My installation of Python 3.9.7 somehow cleared the errors I was having with west before. Not sure how, but it would be nice to know how so we could avoid future problems.
The current errors noted above appear to be relate to different PATH variables in your "SDK 1.7.0" command line environment (see PATH as setup by Install SDK 1.7.0.txt file) and my normal terminal environment (see my "Current .zshrc.txt" and "Current asdf settings and PATH.txt" files

Hope all this info helps you find the remaining problems. Will be happy to test further based on your response.

Mike

devzone.nordicsemi.com/.../nRF Connect Execution Notes.pdf

devzone.nordicsemi.com/.../2021-09-26T06_50_33.261Z-log.txt

devzone.nordicsemi.com/.../2021-09-28T23_33_27.406Z-log.txt

devzone.nordicsemi.com/.../Current .zshrc.txt

devzone.nordicsemi.com/.../Current asdf settings and PATH.txt

devzone.nordicsemi.com/.../PATH as setup by Install SDK 1.7.0.txt

RE: Can't install nRF Connect v1.7.0 on macOS Big Sur 11.5 with Python 3.9.6

ovrebekk — Tue, 28 Sep 2021 11:18:08 GMT

Hi Mike

Thanks for bringing this to our attention, and the detailed report on the issues you have experienced.

Apparently this is not something that has shown up in our testing, but there are always corner cases that the testing won't catch.

There is a new version of the Toolchain manager coming out shortly, so things might be different after the update, but since this is a new issue to us it could very well be that the issue is still there.

If this problem occurs again (in particular after the update), could you share the log as well?
Just click the 'Show log' button at the bottom right corner to bring it up.

Best regards
Torbjørn

RE: Can't install nRF Connect v1.7.0 on macOS Big Sur 11.5 with Python 3.9.6

Mike Wirth — Mon, 27 Sep 2021 04:59:52 GMT

Just did an automated install of nRF Connect v1.7.0 in Windows 10 using Toolchain Manager v0.9.4, same MacBook Pro as above, but in a Parallels Desktop VM, relatively clean system (i.e., no Python versions installed). Went without a hitch (as expected) and I can use it as a sample of how the installation process should proceed.

Only problem I noticed was when using the "Update SDK" command, I ran into the following error:

Bottom Line:

My comments on Python version clashes on macOS in my first message above still stand and appear to be reinforced by the success of the installation process in other environments, e.g., Windows 10.

Thanks,

Mike

RE: Can't install nRF Connect v1.7.0 on macOS Big Sur 11.5 with Python 3.9.6

Mike Wirth — Sun, 26 Sep 2021 19:57:27 GMT

So I note that the SDK v1.7.0 contains its own Python interpreter at:

/opt/nordic/ncs/v1.7.0/toolchain/Cellar/python@3.9/3.9.6/Frameworks/Python.framework/Versions/3.9/bin/python3.9

which is Python version 3.9.6. Clearly the intent is that this interpreter is used for all Python scripts inside the SDK installation process. What in my macOS system is conflicting with this? Use of virtual environments through venv or asdf? Any ideas? How can I diagnose this?

Thanks,

Mike

PS: /opt/nordic/ncs/v1.7.0/ looks like it ought to be a git repository, a local clone of some remote master. But it doesn't' respond normally to git tools (e.g., SourceTree and GitHub desktop). Any idea why?