nrf connect cannot find module pc-nrfconnect-shared

RE: nrf connect cannot find module pc-nrfconnect-shared

borinja — Fri, 21 Jan 2022 19:25:00 GMT

Work in cyber security for medical device company - so it's the way to connect to many of those devices in the field. No worries, I can get it all from a team member and I can do a lot through the CLI. I appreciate the help.

RE: nrf connect cannot find module pc-nrfconnect-shared

Simonr — Fri, 21 Jan 2022 07:19:34 GMT

I'm sorry, but I don't have any specific suggestions on how to fix this, but I assume it is due to something going wrong during the installation of the nRFConnect or BLE app. I would recommend trying to reinstall and see if that helps or if it gives you the same or another error message.

Our official recommendation is to use the latest version(s) of nRFConnect and the BLE app. Is there a specific reason you won't?

Best regards,

Simon

RE: nrf connect cannot find module pc-nrfconnect-shared

borinja — Wed, 19 Jan 2022 16:25:26 GMT

When I click on 'open' for BLE and then get the following notification and it appears that nrfconnect is then trying to open BLE but stuck on loading (the last pic)

RE: nrf connect cannot find module pc-nrfconnect-shared

Simonr — Wed, 19 Jan 2022 06:48:32 GMT

Can you send me a screenshot of how the BLE app window looks so I can get a better picture of what's happening? Unfortunately what support we can provide on older versions of the BLE app is somewhat limited, as this is not an issue in the latest version for instance, so updating to a later version would be one "workaround".

Best regards,

Simon

RE: nrf connect cannot find module pc-nrfconnect-shared

borinja — Tue, 18 Jan 2022 16:43:03 GMT

Simon,

Thank you - version numbers of BLE and Programmer are now in place. BUT Programmer is the only one working. I get an nrfconnect error notification:

Cannot read property 'number' of undefined

and BLE keeps trying to open - the circle, wait/working symbol just keeps spinning around and nothing happens. So, I cannot use BLE at the moment.

Can you please help me with this?

Thanks

RE: nrf connect cannot find module pc-nrfconnect-shared

Simonr — Mon, 17 Jan 2022 07:30:38 GMT

Here are instructions to add older versions of nRFConnect apps:

Download and install nRFConnect
Uninstall the current version of the app you have on your computer (click the dropdown tab and uninstall).
Close nRFConnect
Download and place the .tgz file in C:\Users\<username>\.nrfconnect-apps\local\.
Open nRFConnect and run the app. You should now be using the version you placed in the \local\ folder.

Best regards,

Simon

RE: nrf connect cannot find module pc-nrfconnect-shared

estbndlt — Fri, 14 Jan 2022 18:20:09 GMT

Yes that's what I did! This may only be working for nrf connect installers 3.3.0 and now 3.7.0 though. Not sure what that folder would be for your version if it's different.

RE: nrf connect cannot find module pc-nrfconnect-shared

borinja — Fri, 14 Jan 2022 16:58:19 GMT

I tried the copy/paste as well. Had a team member send me their .nrfconnect-apps folder, but didn't work. I'll check - maybe have a conflict. And I'll grab your zip file to see.

Did you extract the files and then copy/paste into that location? That's what I did

Thanks for the help

RE: nrf connect cannot find module pc-nrfconnect-shared

estbndlt — Fri, 14 Jan 2022 16:50:41 GMT

I put the zip folder in one of my responses! Do you see the same thing?

RE: nrf connect cannot find module pc-nrfconnect-shared

borinja — Fri, 14 Jan 2022 16:48:11 GMT

Thanks for the quick turn around on this Simon!

Once downloaded - could you help with pointing me in the right direction? Where should I put these to replace the current or so it installs the above versions? I thought I had found where, but didn't work. Just installed the same versions I don't want. If you could, this would save me some time. Thanks

RE: nrf connect cannot find module pc-nrfconnect-shared

Simonr — Fri, 14 Jan 2022 06:55:57 GMT

Hi, these versions can be downloaded from the following direct links:

https://developer.nordicsemi.com/.pc-tools/nrfconnect-apps/pc-nrfconnect-programmer-1.4.2.tgz

https://developer.nordicsemi.com/.pc-tools/nrfconnect-apps/pc-nrfconnect-ble-2.2.0.tgz

Best regards,

Simon

RE: nrf connect cannot find module pc-nrfconnect-shared

borinja — Thu, 13 Jan 2022 17:33:58 GMT

I am having the same issue with a new computer. I need to run nordic desktop connect v3.3.1 (which I already have) but with Programmer app v1.4.2 and BLE v2.2.0

Is there any way I could get those sent to me in order to add or replace them into my .nrfconnect-apps? I am waiting for a team member to try and get them for me off of his computer, but it may take some time; therefore, thought I would ask devzone and see who got back to me fastsest.

Thank you for your time!

RE: nrf connect cannot find module pc-nrfconnect-shared

Simonr — Mon, 06 Dec 2021 09:25:47 GMT

We don't have a good/easy way of installing older .nrfconnect-apps unfortunately, but if you let me know what version of what apps you'd like to use, and I'll ask our devs to provide the JSON file(s) necessary to manually download the older versions.

Best regards,

Simon

RE: nrf connect cannot find module pc-nrfconnect-shared

estbndlt — Tue, 30 Nov 2021 21:23:59 GMT

Hi Simonr,

Are you saying you no longer support nrf connect installers 3.3.0 and 3.7.0 (and probably all the older versions)? They are both breaking on a clean install because of this compatibility issue with .nrfconnect-apps grabbing the latest tag at v3.0.0 instead of v2.5.1.

RE: nrf connect cannot find module pc-nrfconnect-shared

Simonr — Tue, 16 Nov 2021 12:48:23 GMT

I'm sorry, but there is no easy way to revert back to older versions of nRFConnect applications, as generally the newer versions don't remove any features, and only add to them or remove bugs.

If you request a specific version we can probably provide that for you, but we strongly recommend using the latest versions. The installer will indeed pull the latest tag to get the latest app versions.

Best regards,

Simon

RE: nrf connect cannot find module pc-nrfconnect-shared

estbndlt — Mon, 15 Nov 2021 21:55:07 GMT

I was able to zip .nrfconnect-apps from my computer running v2.5.1 and paste it to the computer that was not working, and I was able to get it working again.

Seems like the installer pulls the latest tag in git or node grabs the latest version, which is breaking the BLE module. Is there a way to get an installer with a fix?

devzone.nordicsemi.com/.../.nrfconnect_2D00_apps.zip

RE: nrf connect cannot find module pc-nrfconnect-shared

estbndlt — Mon, 15 Nov 2021 18:23:26 GMT

Seems like the issue could be related to the installer using v3.0.0 instead of v2.5.1. Is there a way to revert to this older version?

The screenshot below shows my computer with the installer working.

The screenshot below is my friend's computer with the installer not working.