<?xml version="1.0" encoding="UTF-8" ?>
<?xml-stylesheet type="text/xsl" href="https://devzone.nordicsemi.com/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" xmlns:wfw="http://wellformedweb.org/CommentAPI/" xmlns:atom="http://www.w3.org/2005/Atom"><channel><title>nrf-9160 DK always disconnected</title><link>https://devzone.nordicsemi.com/f/nordic-q-a/81965/nrf-9160-dk-always-disconnected</link><description>Hi, 
 I have added a nrf-9160 DK device to nrf cloud and it is always is shown as disconnected (disconnect reason MQTT_KEEP_ALINE_TIMEOUT ). 
 Previously i have updated the last modem and applicaction firmware. Moreover when i open the LTE Link Monitor</description><dc:language>en-US</dc:language><generator>Telligent Community 13</generator><lastBuildDate>Tue, 23 Nov 2021 09:48:45 GMT</lastBuildDate><atom:link rel="self" type="application/rss+xml" href="https://devzone.nordicsemi.com/f/nordic-q-a/81965/nrf-9160-dk-always-disconnected" /><item><title>RE: nrf-9160 DK always disconnected</title><link>https://devzone.nordicsemi.com/thread/340282?ContentTypeID=1</link><pubDate>Tue, 23 Nov 2021 09:48:45 GMT</pubDate><guid isPermaLink="false">137ad170-7792-4731-bb38-c0d22fbe4515:9df749a4-8424-4b92-adba-8fe6edd59241</guid><dc:creator>&amp;#216;yvind</dc:creator><description>&lt;p&gt;Hello,&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Thanks for sharing these details. What version of the nRF9160DK are you running? I tested here and noticed that my LTE Link Monitor had the wrong COM port (will investigate internally). Could you please try to change the modem port in LTE Link Monitor:&lt;br /&gt;&lt;img src="https://devzone.nordicsemi.com/resized-image/__size/320x240/__key/communityserver-discussions-components-files/4/pastedimage1637660612973v1.png" alt=" " /&gt;&lt;img src="https://devzone.nordicsemi.com/resized-image/__size/320x240/__key/communityserver-discussions-components-files/4/pastedimage1637660630840v2.png" alt=" " /&gt;&lt;/p&gt;
&lt;p&gt;Note that the nRF9160DK has &lt;a href="https://infocenter.nordicsemi.com/topic/ug_nrf91_dk/UG/nrf91_DK/mcu_virtual_com_port.html"&gt;three virtual COM ports&lt;/a&gt;.&lt;/p&gt;
&lt;p&gt;Kind regards,&lt;br /&gt;Øyvind&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: nrf-9160 DK always disconnected</title><link>https://devzone.nordicsemi.com/thread/340191?ContentTypeID=1</link><pubDate>Mon, 22 Nov 2021 19:16:02 GMT</pubDate><guid isPermaLink="false">137ad170-7792-4731-bb38-c0d22fbe4515:48880300-419d-48a4-abdf-181db58a1da6</guid><dc:creator>Antonioudakis Theodoros</dc:creator><description>&lt;p&gt;The nRF SDK version I am running is v1.7.1.&amp;nbsp; Before updating the modem and application firmware AT commands were enabled and Modem was green. I send you a screenshot of LTE Link Monitor&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;img alt=" " src="https://devzone.nordicsemi.com/resized-image/__size/320x240/__key/communityserver-discussions-components-files/4/4846.screenShot.jpg" /&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;below is the output of logfile in LTE Link Monitor:&lt;/p&gt;
&lt;p&gt;------------------------------------------------------&lt;/p&gt;
&lt;p&gt;2021-11-22T18:51:00.534Z INFO Application data folder: C:\Users\Stefania\AppData\Roaming\nrfconnect\pc-nrfconnect-linkmonitor&lt;br /&gt;2021-11-22T18:51:00.607Z DEBUG App pc-nrfconnect-linkmonitor v2.0.0 official&lt;br /&gt;2021-11-22T18:51:00.607Z DEBUG App path: C:\Users\Stefania\.nrfconnect-apps\node_modules\pc-nrfconnect-linkmonitor&lt;br /&gt;2021-11-22T18:51:00.607Z DEBUG nRFConnect 3.9.0, required by the app is (^3.8.0)&lt;br /&gt;2021-11-22T18:51:00.607Z DEBUG nRFConnect path: C:\Users\Stefania\AppData\Local\Programs\nrfconnect\resources\app.asar&lt;br /&gt;2021-11-22T18:51:00.607Z DEBUG HomeDir: C:\Users\Stefania&lt;br /&gt;2021-11-22T18:51:00.607Z DEBUG TmpDir: C:\Users\Stefania\AppData\Local\Temp&lt;br /&gt;2021-11-22T18:51:03.901Z INFO Modem port is opened&lt;br /&gt;2021-11-22T19:03:04.046Z INFO Modem port is closed&lt;br /&gt;2021-11-22T19:03:12.637Z INFO Modem port is opened&lt;br /&gt;2021-11-22T19:03:21.643Z DEBUG modem &amp;gt;&amp;gt; AT+CFUN?&lt;br /&gt;2021-11-22T19:03:22.643Z ERROR Error: &amp;#39;AT+CFUN?&lt;br /&gt;&amp;#39; timed out&lt;br /&gt;2021-11-22T19:06:52.684Z INFO Modem port is closed&lt;br /&gt;2021-11-22T19:06:57.515Z INFO Modem port is opened&lt;br /&gt;2021-11-22T19:07:03.004Z DEBUG modem &amp;gt;&amp;gt; AT+CFUN?&lt;br /&gt;2021-11-22T19:07:04.014Z ERROR Error: &amp;#39;AT+CFUN?&lt;br /&gt;&amp;#39; timed out&lt;/p&gt;
&lt;p&gt;--------------------------------------------------------&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;How do i enable AT commands ?&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;Thanks in advance ...&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: nrf-9160 DK always disconnected</title><link>https://devzone.nordicsemi.com/thread/340186?ContentTypeID=1</link><pubDate>Mon, 22 Nov 2021 17:50:49 GMT</pubDate><guid isPermaLink="false">137ad170-7792-4731-bb38-c0d22fbe4515:2da450c6-3fd0-4eda-99b4-62966f7ed385</guid><dc:creator>Antonioudakis Theodoros</dc:creator><description>&lt;p&gt;The reason of first problem was that the signal was not good enough. I want in another place and it connected just fine.&lt;/p&gt;
&lt;p&gt;The second problem, AT commands I mean, it happened when I updated the modem (mfw_nrf9160_1.3.1.zip) and application firmware of the asset tracker (nrf9160dk_asset_tracker_nbiot_2021-10-20_d29f1dde.hex). After that it always send me the message&amp;nbsp;&lt;span&gt;Error: &amp;#39;AT+CFUN? &amp;#39; timed out on LTE Link Monitor&lt;/span&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: nrf-9160 DK always disconnected</title><link>https://devzone.nordicsemi.com/thread/340178?ContentTypeID=1</link><pubDate>Mon, 22 Nov 2021 17:04:32 GMT</pubDate><guid isPermaLink="false">137ad170-7792-4731-bb38-c0d22fbe4515:72b95265-ab4f-4a9c-88b7-73bd1871ff01</guid><dc:creator>&amp;#216;yvind</dc:creator><description>&lt;p&gt;Hello,&lt;/p&gt;
&lt;p&gt;What application are you running on the nRF9160 DK? What version of nRF Connect SDK are you running? Can you please provide a screenshot and full log output ?&lt;/p&gt;
[quote user=""]&lt;p&gt;when i open the LTE Link Monitor and I enter an AT command I always get the following error:&lt;/p&gt;
&lt;p&gt;&amp;#39;AT+CFUN?&amp;#39; timed out&lt;/p&gt;[/quote]
&lt;p&gt;Sounds like the application does not have AT client enabled. Have you ensured that the Asset Tracker is programmed to the device? This has the AT client enabled in order to issue AT commands.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;Kind regards,&lt;br /&gt;Øyvind&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item></channel></rss>