Programmer v2.0.0 fails to upload generated hex file

RE: Programmer v2.0.0 fails to upload generated hex file

Øyvind — Tue, 30 Nov 2021 09:14:56 GMT

I just read through the original post from you and noticed:

west build -b nrf9160dk_nrf9160_ns --pristine

Writing C:\Users\***\ncs\v1.7.0\nrf\applications\asset_tracker_v2\build\zephyr\app_signed.hex to device THINGY91_cd86150f5579

What happens if you build for Thingy:91

west build -b thingy91_nrf9160_ns --pristine

Kind regards,
Øyvind

RE: Programmer v2.0.0 fails to upload generated hex file

Øyvind — Tue, 30 Nov 2021 09:09:52 GMT

Hi, the team has looked at the .hex files and it seems there is an issue with the v1.7.1 file. Will need some more time to investigate. I hope to have an answer by end of this week.

Kind regards,
Øyvind

RE: Programmer v2.0.0 fails to upload generated hex file

ibiglari — Mon, 29 Nov 2021 06:47:53 GMT

Hi,

Can you please confirm you faced the same problem with my HEX files?

Kind regards,
Iman

RE: Programmer v2.0.0 fails to upload generated hex file

Øyvind — Thu, 25 Nov 2021 11:55:50 GMT

Thank you! I have forwarded this to our nRF Connect for Desktop team.

Kind regards,
Øyvind

RE: Programmer v2.0.0 fails to upload generated hex file

ibiglari — Thu, 25 Nov 2021 10:32:07 GMT

Sorry forgot I could attach files here...

Both files attached.

devzone.nordicsemi.com/.../app_5F00_signed_5F00_1_2D00_6_2D00_1.hex devzone.nordicsemi.com/.../app_5F00_signed_5F00_1_2D00_7_2D00_1.hex

RE: Programmer v2.0.0 fails to upload generated hex file

Øyvind — Thu, 25 Nov 2021 10:24:39 GMT

I do not have access to the link, can you please upload via Insert --> Image/Video/File ?

Please add the working .hex (v1.6.0) and the non-working .hex (v1.7.x)

RE: Programmer v2.0.0 fails to upload generated hex file

ibiglari — Thu, 25 Nov 2021 09:57:31 GMT

Hi,

Yes this is the version I have the issue with. I downloaded programmer from 3.7 (v1.4) but cannot launch it. When I try programmer v2, I get the error mentioned in the original ticket.

Here's the HEX file I'm trying to upload:

https://file.io/5kqBuAVCMMKd

It's asset_Tracker_v2 as it is, compiled with west build -b nrf9160dk_nrf9160_ns --pristine

RE: Programmer v2.0.0 fails to upload generated hex file

Øyvind — Thu, 25 Nov 2021 09:23:11 GMT

Thank you. This is still v3.9.0 which you had issues with?

I've tested the latest programmer app with app_signed.hex from both 1.6.1 and 1.7.0, but was not able to reproduce your issue with programming my Thingy:91.

RE: Programmer v2.0.0 fails to upload generated hex file

ibiglari — Thu, 25 Nov 2021 08:36:52 GMT

Hi,

Sure thing:

RE: Programmer v2.0.0 fails to upload generated hex file

Øyvind — Thu, 25 Nov 2021 08:26:25 GMT

Hello,

in the nRF Connect for Desktop application, can you please provide a screenshot of the Apps tab and the About tab?

Thank you.

-Øyvind

RE: Programmer v2.0.0 fails to upload generated hex file

ibiglari — Wed, 24 Nov 2021 11:17:33 GMT

I have no issue uploading the HEX files compiled with 1.6.x

I installed 3.7 programmer (v1.4.11), but can't launch it:

Cheers,
Iman

RE: Programmer v2.0.0 fails to upload generated hex file

Øyvind — Wed, 24 Nov 2021 09:26:30 GMT

Hello,

What do you get when using v1.6.x? Please note that we are aware of some issues with the latest version of nRF Connect for Desktop (v3.8.x and 3.9.0). Can you please test with downgrading to v3.7.1 following the instruction provided in this ticket? You should be able to program using the nrfjrpog command line tool.

Kind regards,
Øyvind