https://devzone.nordicsemi.com/f/nordic-q-a/82554/supl-license-deniedHello, I have been denied a SUPL license, can you please tell me why so I can correct the error Thanks, Mikeen-USTelligent Community 13Fri, 10 Dec 2021 08:32:13 GMThttps://devzone.nordicsemi.com/thread/342842?ContentTypeID=1Fri, 10 Dec 2021 08:32:13 GMT137ad170-7792-4731-bb38-c0d22fbe4515:31b5dbc3-bdc8-4e0e-a96b-24a4508c56b1Albrecht Markus Schellenberger<p lang="en-GB">My pleasure :-)</p><div style="clear:both;"></div>https://devzone.nordicsemi.com/thread/342838?ContentTypeID=1Fri, 10 Dec 2021 08:28:40 GMT137ad170-7792-4731-bb38-c0d22fbe4515:1b05cbfc-11c6-4fca-a589-3b4ae3403fcfmsprauve<p>Yes I did and thank you for your help</p><div style="clear:both;"></div>https://devzone.nordicsemi.com/thread/342836?ContentTypeID=1Fri, 10 Dec 2021 08:14:12 GMT137ad170-7792-4731-bb38-c0d22fbe4515:15658754-0098-4837-9007-341bd65aa996Albrecht Markus Schellenberger<p lang="en-GB">Hello again Michael,</p> <p lang="en-GB">you should have received a mail with the download link now. Can you confirm?</p> <p lang="en-GB">Regards,</p> <p lang="en-GB">Markus</p><div style="clear:both;"></div>https://devzone.nordicsemi.com/thread/342817?ContentTypeID=1Fri, 10 Dec 2021 07:14:07 GMT137ad170-7792-4731-bb38-c0d22fbe4515:89b33202-c4e6-45dd-893d-d743faa1f0ceAlbrecht Markus Schellenberger[quote user="msprauve"]I tried once more tonight, logging out and then back in and this time I was denied right away so I am not sure what is going on but I am stuck&nbsp;[/quote] <p lang="en-GB">Thanks a lot for the feedback, Michael. I need to check this with the responsible server team. I will come back to you as soon as I have new information.</p> <p lang="en-GB"></p> <p lang="en-GB">My apologies for the inconvenience!</p> <p lang="en-GB"></p> <p lang="en-GB">Regards,</p> <p lang="en-GB">Markus</p><div style="clear:both;"></div>https://devzone.nordicsemi.com/thread/342811?ContentTypeID=1Fri, 10 Dec 2021 06:31:01 GMT137ad170-7792-4731-bb38-c0d22fbe4515:365b3d73-980c-4130-8ca9-0b44e008a564msprauve<p>Hello Markus</p> <p>I tried once more tonight, logging out and then back in and this time I was denied right away so I am not sure what is going on but I am stuck&nbsp;</p><div style="clear:both;"></div>https://devzone.nordicsemi.com/thread/342753?ContentTypeID=1Thu, 09 Dec 2021 14:50:57 GMT137ad170-7792-4731-bb38-c0d22fbe4515:dd07c742-4c1d-4756-a1c5-44ecdf0cdb9dmsprauve<p>Hello Markus,</p> <p>I logged out and back in and I do meet all the requirements listed on your agreement and reapplied. I instantly received an acknowledgment from your system but it has been past 4 hours and still nothing. What should I do next</p><div style="clear:both;"></div>https://devzone.nordicsemi.com/thread/342632?ContentTypeID=1Thu, 09 Dec 2021 07:56:44 GMT137ad170-7792-4731-bb38-c0d22fbe4515:7be2ee1d-0dad-4c21-bd20-a2e4591ea676Albrecht Markus Schellenberger<p lang="en-GB">Hello Michael,</p> <p lang="en-GB">could you please check if you fulfil the following <a href="https://response.nordicsemi.com/suplc-license-signup?utm_campaign=2020%20SUPL-C%20License%20signup&amp;utm_source=webpage&amp;utm_medium=Hubspot%20application%20page">prerequisites</a>:</p> <ul> <li>You must meet the general eligibility criteria of the<span>&nbsp;</span><a href="https://www.nordicsemi.com/Software-and-tools/SUPL-client-library-license-agreement" rel="noopener noreferrer" target="_blank"><span>library license agreement</span></a></li> <li>You must be registered to the DevZone with the<span>&nbsp;</span><strong>same email adress</strong><span>&nbsp;</span>as used when applying for this license</li> <li>You must have logged in to that DevZone account less than<strong><span>&nbsp;</span>4 weeks</strong><span>&nbsp;</span>prior to applying for a license.</li> </ul> <p lang="en-GB"></p> <p lang="en-GB">Regarding point 3 I would recommend you to log out/in from DevZone before applying.</p> <p lang="en-GB">Let me know if that doesn’t solve the problem.</p> <p lang="en-GB">Regards,</p> <p lang="en-GB">Markus</p><div style="clear:both;"></div>