iBasis sim activation

RE: iBasis sim activation

Øyvind — Tue, 25 Jan 2022 13:21:27 GMT

Great, thank you!

RE: iBasis sim activation

Dan Aragao — Tue, 25 Jan 2022 12:33:13 GMT

Thanks for the suggestion Øyvind. I'll open the ticket now. Ta.

RE: iBasis sim activation

Øyvind — Tue, 25 Jan 2022 07:24:08 GMT

Hello Dan Aragao and Andreas Andersson, the issue is reported to our cloud team and they are working on a solution. The current workaround is to register a private DevZone ticket and provide the ICCID and PUK number. This will allow the cloud team to manually activate the SIM card for you to use. Note that this will not add the SIM card to the nRF Cloud SIM overview.

Kind regards,
Øyvind

RE: iBasis sim activation

Andreas Andersson — Sat, 22 Jan 2022 14:37:41 GMT

I have the exact same issue. First the sim card I received with the Thingy:91 was out of date. After requesting a new sim card I manage to get passed the first page, but then I end up with the same error as you.