Suddenly unable to provision NRF52832 DK board on IOS NRF mesh APP

RE: Suddenly unable to provision NRF52832 DK board on IOS NRF mesh APP

tesc — Mon, 14 Feb 2022 10:28:15 GMT

Hi,

When re-installing the app, did you also remove all data stored by the app?

Also, just to confirm, the network was reset in the nRF Mesh app before including the device in a new network? (On Android you can do that from the settings menu in the nRF Mesh app, and I expect similar functionality in the iOS app as well.)

Do you have a different iOS device, that can be used to check if it is happening with iOS devices in general or only with your phone?

Regards,
Terje

RE: Suddenly unable to provision NRF52832 DK board on IOS NRF mesh APP

Christian Paul Perez — Fri, 11 Feb 2022 16:48:06 GMT

Hi tesc,

Thank you for your reply. I ran the commands but no luck.

You're right, it stays as if nothing happened.

I had to use my co-workers Android device and it DID work which leads me to think that the iOS thinks its already provisioned. Is there anything I can do on my end to get this to work on the iOS? It used to work which puzzles me why it suddenly stopped working.

I tried re-installing the app and restarting my phone but no luck.

Looking forward for your reply

RE: Suddenly unable to provision NRF52832 DK board on IOS NRF mesh APP

tesc — Fri, 11 Feb 2022 15:18:16 GMT

Hi,

This is a bit puzzling, as an erase all operation should put the board in a vanilla state. Can you double check everything is in order with the erase by issuing the following nrfjprog commands from a command line?

nrfjprog --recover
nrfjprog --eraseall

Also, you see no more activity in the log from the device? It just stays the same, and the phone app goes back to the window listing the device, as if nothing had happened? (Except for the updated connection parameters and MTU, that is.)

Do you by any chance have an Android device to check if the issue happens also with other implementations than the nRF Mesh iOS app?

Regards,
Terje

RE: Suddenly unable to provision NRF52832 DK board on IOS NRF mesh APP

Christian Paul Perez — Thu, 10 Feb 2022 16:22:25 GMT

I forgot to mention that after step 9), it would show me the following in the main code.