nRF Connect Desktop, Toolchain Manager not working properly.

RE: nRF Connect Desktop, Toolchain Manager not working properly.

Tim Rothenhaeusler — Wed, 07 Feb 2024 08:54:03 GMT

Hi ulyssis,

for me it worked just fine to try other (WiFi-)networks for the notebook.
Hope this can help you out.

Best regards

RE: nRF Connect Desktop, Toolchain Manager not working properly.

ulyssis — Wed, 17 Jan 2024 16:07:55 GMT

Hi SwRa,
I didn't make change on the proxy on my windows 10 PC, and all the following commands worked.

* Try to run curl https://developer.nordicsemi.com/.pc-tools/toolchain-v2/index-windows-x86_64.json and see if that fails.

- See if you still has access to https://developer.nordicsemi.com/.pc-tools/toolchain-v2/index-windows-x86_64.json in the web browser

I have installed vs code, from there I installed "nrf connect SDK extention", also in vs code, I installed the SDK v2.5.1. But ""Install Toolchain" failed:

[17:06:50] nrfutil-toolchain-manager: Error: Failed to retrieve toolchain-index

Caused by:
    0: Failed to download index
    1: Get request failed
    2: https://developer.nordicsemi.com/.pc-tools/toolchain-v3/index-windows-x86_64.json: Connection Failed: tls connection init failed: invalid peer certificate: UnknownIssuer
    3: invalid peer certificate: UnknownIssuer

I installed nrfconnect-setup-4.3.0-x64.exe, but running 'nRF Connect for Desktop v4.3.0', the tool chain manager shows only old SDK versions:

Could you give me some hints?

thanks!

RE: nRF Connect Desktop, Toolchain Manager not working properly.

SwRa — Wed, 22 Jun 2022 13:50:56 GMT

Hi Kaushik,

Sorry to keep you waiting.. There seems to be some proxy being enabled.. The web browser would automatically download the right proxy settings over WPAD. We don't have support for WPAD in nrfutil-toolchain-manager.exe, even though the GUI supports that in Version v1.9.1 and below.. This might be the reason why you are unable to see v2.0.0. To confirm that some kind of proxy is running and see if a workaround is possible, could you also try the following steps and let me know.

* Try to run curl https://developer.nordicsemi.com/.pc-tools/toolchain-v2/index-windows-x86_64.json and see if that fails.
* Turn the "Automatically detect settings" setting off, and:
- See if curl https://developer.nordicsemi.com/.pc-tools/toolchain-v2/index-windows-x86_64.json works
- See if you still has access to https://developer.nordicsemi.com/.pc-tools/toolchain-v2/index-windows-x86_64.json in the web browser
- See if` nrfutil-toolchain-manager.exe search still fails, or starts working

Note: The web browser might lose access if a proxy is required by the firewall. If this happens, setting up the proxy manually under "Manual proxy setup" might be required as the workaround.

Regards,

Swathy

RE: nRF Connect Desktop, Toolchain Manager not working properly.

Kaushik Parsana — Tue, 21 Jun 2022 10:50:00 GMT

Someone please provide suggestion here....I am running out of idea now....

RE: nRF Connect Desktop, Toolchain Manager not working properly.

Kaushik Parsana — Mon, 20 Jun 2022 11:23:56 GMT

Any Update on it?

RE: nRF Connect Desktop, Toolchain Manager not working properly.

Kaushik Parsana — Fri, 17 Jun 2022 11:53:28 GMT

Hi Swathy,

This is my Windows PC Proxy settings.

Regards,

Kaushik Parsana

RE: nRF Connect Desktop, Toolchain Manager not working properly.

SwRa — Fri, 17 Jun 2022 10:57:52 GMT

Hi Kaushik,

Have you set up any proxy ?

Regards,

Swathy

RE: nRF Connect Desktop, Toolchain Manager not working properly.

Kaushik Parsana — Thu, 16 Jun 2022 06:05:03 GMT

Hi Swathy,

Please find the above screenshot for the test command result.

Regards,

Kaushik Parsana

RE: nRF Connect Desktop, Toolchain Manager not working properly.

SwRa — Wed, 15 Jun 2022 12:35:26 GMT

Hi Kaushik,

Could you try the following as well..

1. Can you access http://developer.nordicsemi.com/.pc-tools/toolchain-v2/index-linux-x86_64.json and https://developer.nordicsemi.com/.pc-tools/toolchain-v2/index-linux-x86_64.json through a web browser..? (Try accessing both the links and then let me know)

2. What happens when you run: nrfutil-toolchain-manager.exe search --toolchain-index https://developer.nordicsemi.com/.pc-tools/toolchain/index.json

Also, could you let me know if you have set up any proxy.?

Regards,

Swathy

RE: nRF Connect Desktop, Toolchain Manager not working properly.

Kaushik Parsana — Tue, 14 Jun 2022 09:28:11 GMT

Hi Swathy,

Apologies for delayed response,

Here is the snap of the needed result.

Thanks,

Kaushik Parsana

RE: nRF Connect Desktop, Toolchain Manager not working properly.

SwRa — Fri, 10 Jun 2022 08:31:02 GMT

Hello,

We need a more information on this to analyze.. Could you try doing the following steps..

Open cmd.exe, and run:

C:\Users\[username]\.nrfconnect-apps\node_modules\pc-nrfconnect-toolchain-manager\resources\nrfutil-toolchain-manager\win32\nrfutil-toolchain-manager.exe search

Share the log once done.

Regards,

Swathy

RE: nRF Connect Desktop, Toolchain Manager not working properly.

SwRa — Fri, 10 Jun 2022 08:15:07 GMT

HI Kaushik,

To discuss further regarding this issue, I am going to make this ticket into a private one.. Also, have you set up any proxy.?

Regards,

Swathy

RE: nRF Connect Desktop, Toolchain Manager not working properly.

Kaushik Parsana — Thu, 09 Jun 2022 14:54:57 GMT

Hi Swathy,

Thanks for the feedback, But I confirm that, I had downloaded setup file from above mention link.

Do you think anti-virus can create problem in this case? MaAfee Anti virus is running on my machine.

Regards,

Kaushik Parsana

RE: nRF Connect Desktop, Toolchain Manager not working properly.

SwRa — Thu, 09 Jun 2022 14:15:04 GMT

Hello,

I haven't hear back from the developers yet.. Did you download the nrf connect for desktop and the command line tools from the official website.? If not, that might be a reason for this issue.. In that case, please try downloading the same from the link provided and let me know..

Regards,

Swathy

RE: nRF Connect Desktop, Toolchain Manager not working properly.

SwRa — Thu, 09 Jun 2022 09:05:11 GMT

Hi Kaushik,

I have contacted internally regarding this issue.. Will get back to you as soon as I get an update..

Regards,

Swathy

RE: nRF Connect Desktop, Toolchain Manager not working properly.

Kaushik Parsana — Thu, 09 Jun 2022 08:45:40 GMT

Hello Swathy,

I had tried the close all the application and again open it, also tried to restart the Windows 10 Laptop, Also tried to un-install and then re-install all the thing but nothing will work, that why I contacted Nordic, because no other way remain to check from my side.

Command Line Tools already installed in my machine, but is there any relation between command line tools and nRF Connect Desktop?

Thanks,

Kaushik Parsana

RE: nRF Connect Desktop, Toolchain Manager not working properly.

SwRa — Thu, 09 Jun 2022 08:37:50 GMT

Hi Kaushik,

Sorry for the delay.. Once upgrading to the latest nRF Connet for Desktop and toolchain manager, it should show the latest sdk in the toolchain manager.. Could you try closing the nrf connect for desktop and the toolchain manager and re-opening them.? Also, does uninstalling and then re-instaling help.? Just to make sure, have you already installed the command line tools.?

Regards,

Swathy

RE: nRF Connect Desktop, Toolchain Manager not working properly.

Kaushik Parsana — Thu, 09 Jun 2022 07:03:02 GMT

Can anyone please reply on above query, I am unable to go ahead to setup development environment for Nordic.

RE: nRF Connect Desktop, Toolchain Manager not working properly.

Kaushik Parsana — Wed, 08 Jun 2022 05:34:17 GMT

Hello Swathy,

Good Morning...
nRF Connect Desktop version is v3.11.1 as per below screenshot.

Let me know here if you need more information from my side

Thanks,

Kaushik Parsana

RE: nRF Connect Desktop, Toolchain Manager not working properly.

SwRa — Tue, 07 Jun 2022 13:49:25 GMT

Hi Kaushik,

Could you tell me the version of nRF Conect for Desktop.?

Regards,

Swathy