nordic website has banned

RE: nordic website has banned

Jared — Wed, 17 Aug 2022 10:19:24 GMT

Hi.

Great!!

I'll close this case then,

best regards
Jared

RE: nordic website has banned

Thamil — Wed, 17 Aug 2022 09:17:16 GMT

yes, without VPN I can access https://www.nordicsemi.com/ this sites.

RE: nordic website has banned

Jared — Wed, 17 Aug 2022 07:57:22 GMT

Hi,

Just to be clear. It works now without VPN? You can access nordicsemi.com as normal?

regards

Jared

RE: nordic website has banned

Thamil — Wed, 17 Aug 2022 03:51:54 GMT

Thank you so much now working https://www.nordicsemi.com/

RE: nordic website has banned

Jared — Tue, 16 Aug 2022 13:05:41 GMT

Hi,

You're IP address isn't on the ban list, so I'm not sure what is causing this issue. I've reported the issue internally, hopefully we'll have a fix. Until then, using a VPN is probably you're best choice.

regards

Jared

RE: nordic website has banned

Thamil — Wed, 10 Aug 2022 12:04:11 GMT

IPv4 my system

RE: nordic website has banned

Jared — Wed, 10 Aug 2022 07:24:25 GMT

Hi there,

We're suspecting that you might be behind a firewall and that it's the IP address of the firewall that might be blocked.

Could you list exactly what IPv4 and IPv6 address that is listed when you go into this site: https://www.whatismyip.com/

regards

Jared

RE: nordic website has banned

Thamil — Wed, 10 Aug 2022 04:46:00 GMT

https://devzone.nordicsemi.com/ and https://infocenter.nordicsemi.com/index.jsp work both working, but nordicsemi.com this site only not working, IP address 106.51.2.54 my colleagues system also facing the issues. Please kindly resolve the issues.

RE: nordic website has banned

Jared — Tue, 09 Aug 2022 12:35:09 GMT

Hi there,

Your IP address should've been whitelisted, I'm not quite sure why it doesn't work. You're trying to access nordicsemi.com right? Does the other nordic sites such as https://devzone.nordicsemi.com/ and https://infocenter.nordicsemi.com/index.jsp work?

What is your IP address?

regards

Jared

RE: nordic website has banned

Thamil — Tue, 09 Aug 2022 11:46:30 GMT

still not working

RE: nordic website has banned

Jared — Tue, 02 Aug 2022 12:02:27 GMT

Hi,

This should be fixed now. Can you check if you're able to access the page now?

regards

Jared

RE: nordic website has banned

daviddedwin — Fri, 15 Jul 2022 10:37:45 GMT

This is due to the local ISP being placed on a IP block blacklist and Nordicsemi using that IP block blacklist from a spam blocking provider. I would urge Nordicsemi to be bit more careful on blanket bans and also follow correct expiring policy for blacklists.

A VPN will work and you can also switch ISPs to the one on your phone or other device.

If you direct message me the ISP that you are using I can point you at the IP blacklist/bans and then it can be resolved. Please use a direct message as I dont want to get into a naming and shaming row.

Thanks
David

RE: nordic website has banned

Elfving — Mon, 11 Jul 2022 07:51:34 GMT

Ah okay, sorry about that. I thought this would be fixed already.

Unfortunately now I'll get back to you on this. We have entered the summer holiday period in Norway so staffing is low, so some delays should be expected. It might be that I won't be able to get this done for you before the 1st of August.

Until then I would recommend using a VPN.

Regards,

Elfving

RE: nordic website has banned

Thamil — Mon, 11 Jul 2022 04:30:39 GMT

Please check this issues, not yet working.

RE: nordic website has banned

Elfving — Thu, 07 Jul 2022 12:37:18 GMT

Hello!

I see, thanks for letting us know. We will have this sorted out for you shortly.

Regards,

Elfving

RE: nordic website has banned

Thamil — Thu, 07 Jul 2022 06:30:12 GMT

not working for me.

RE: nordic website has banned

Mike Austin (LPI) — Thu, 07 Jul 2022 06:00:24 GMT

Works OK for me: