nRF52840 ZigBee examples keep rebooting with ZBOSS Error

RE: nRF52840 ZigBee examples keep rebooting with ZBOSS Error

Petrica — Thu, 01 Feb 2024 08:07:49 GMT

Managed to fix it after erasing the board and reflashing by following this guide: infocenter.nordicsemi.com/index.jsp

RE: nRF52840 ZigBee examples keep rebooting with ZBOSS Error

Petrica — Thu, 01 Feb 2024 08:07:47 GMT

Managed to fix it after erasing the board and reflashing by following this guide: infocenter.nordicsemi.com/index.jsp

RE: nRF52840 ZigBee examples keep rebooting with ZBOSS Error

Petrica — Wed, 31 Jan 2024 22:28:13 GMT

Hi!

I am facing the same issue, however mine is a nRF52840 DK board and the template sample used to work before, but at some point just stopped working and a get the "ZBOSS Fatal Error Occured".

What debugging option can I enable to see the stack trace? Thanks!

RE: nRF52840 ZigBee examples keep rebooting with ZBOSS Error

Marte Myrvold — Mon, 25 Jul 2022 11:32:04 GMT

Hi,

It would be useful to look at the packets that are being sent between the devices. Can you get a sniffer log of this and upload the log here as a pcap file? If you have an additional nRF52840 dongle or DK you can use nRF Sniffer for 802.15.4 for this. Please make sure to either start the sniffer before you start the coordinator so the sniffer has the network key, or share the network key with me so that I can decrypt the packets.

Best regards,

Marte

RE: nRF52840 ZigBee examples keep rebooting with ZBOSS Error

bmangodt — Mon, 25 Jul 2022 07:42:55 GMT

Hi Marte,

Okay, good to know our PDK is not compatible. Guess we jumped a little too soon on the nRF52840...

I read the documentation that you sent and enabled the 'CONFIG_ZIGBEE_CHANNEL_SELECTION_MODE_MULTI' option in KConfig as per the instructions here.
That does seem to do something, but my device running the light switch example still fails to pair. I want to pair this to Home Assistant running the Zigbee2MQTT addon because I am most comfortable in that environment and it would be nice to see it pop up there. I have included screenshots from the device logs over RTT and the debug logs from Z2M.

RE: nRF52840 ZigBee examples keep rebooting with ZBOSS Error

Marte Myrvold — Fri, 22 Jul 2022 08:46:30 GMT

Hi Beau,

That explains why it did not work, as the nRF52840 PDK is not supported in nRF Connect SDK. You will not be able to get Zigbee applications in nRF Connect SDK to work on the PDK, so I recommend getting a DK instead.

[quote user="bmangodt"]While we had it running, we were looking for a way to put the device in "pairing" mode so it could connect to our own Zigbee coordinator with a Silicon Labs EFR32MG SoC. From the example I can only make out an "identify" mode but that does not seem to be it as it has to be in a network already? Or does the implementation of the examples start from a pre-defined network it needs to join?[/quote]

In the samples in our SDK the device will automatically start looking for a network to join on start up. For a device to join a new network the coordinator must open the network and commission the device. You can read more about commissioning in our documentation here: Zigbee commissioning.

Best regars,

Marte

RE: nRF52840 ZigBee examples keep rebooting with ZBOSS Error

bmangodt — Thu, 21 Jul 2022 16:10:15 GMT

Hi Marte,

Thank you for your reply!

I did not make any changes to the samples. The only thing I did was enabling some more debugging logs in kconfig. I haven't tried any other examples except Zigbee.
However, I did make some progress with this issue myself.
I flashed the same .hex firmware file using the programmer in nRF Connect for Desktop on my own pcb with a Minew MS88SF2 module and it works just fine.

When I looked closely at the Dev Kit we had lying around in the office, I noticed it was a Preview DK. So my best guess is that I was running into some compatibility issues (either hard- and/or software) with the pre-release devkit.

While we had it running, we were looking for a way to put the device in "pairing" mode so it could connect to our own Zigbee coordinator with a Silicon Labs EFR32MG SoC. From the example I can only make out an "identify" mode but that does not seem to be it as it has to be in a network already? Or does the implementation of the examples start from a pre-defined network it needs to join?

Thanks in advance!

Kind regards,

Beau

RE: nRF52840 ZigBee examples keep rebooting with ZBOSS Error

Marte Myrvold — Thu, 21 Jul 2022 11:04:34 GMT

Hi,

Have you made any changes to the samples or any other files in the SDK? Do you get Illegal use of EPSR with samples that are not Zigbee as well?

Do you get any other logs from the device?

Best regards,

Marte