nRF Command Line Tools fails to install on new Ubuntu 20.04 system

RE: nRF Command Line Tools fails to install on new Ubuntu 20.04 system

aejoe — Fri, 05 Aug 2022 17:15:18 GMT

Thanks for getting that fix released quickly for all of us. I especially appreciate it of all our team. Unfortunately I can't test the Ubuntu version just now as we've abandoned Ubuntu and switched to Windows to have something demonstrated to our team, installing 10.17.0 in Windows 10, and got blinky working with it this morning. The Nordic Windows experience was really smooth however given the choice I would rather be using Ubuntu/Linux where possible. Might go back to Ubuntu at a later time to try it. Seems we're happier keeping the nRF chipset in our spec then.

RE: nRF Command Line Tools fails to install on new Ubuntu 20.04 system

jakoblover — Fri, 05 Aug 2022 14:03:02 GMT

Hi,

The 10.17.2 update is now available on the website. This should fix the installation issues on Ubuntu.

www.nordicsemi.com/.../download

RE: nRF Command Line Tools fails to install on new Ubuntu 20.04 system

aejoe — Thu, 04 Aug 2022 16:37:14 GMT

Likewise, V.Besse. Thanks for your feedback and insight. I too am totally new to VSCode. It's become urgent for us to decide now whether we really want to continue after spending days spread over weeks trying to install a tool chain that works - both management and I are very displeased - they don't want to wait any time for fixes to what is supposedly an officially supported system and we may have to move away from Nordic for our next generation design.

In a final act of desperation I now need to scrape the barrel and get a Windows machine up and running to see if even that works, but why should we have to stoop so low?

Hope the next version works for us. Not sure if we can still be developing on the Nordic platform though.

RE: nRF Command Line Tools fails to install on new Ubuntu 20.04 system

V.Besse — Thu, 04 Aug 2022 13:08:28 GMT

We have different behaviour. I can't say if it's due to Ubuntu vs. Debian or apt vs. dpkg. On my system, trying to install with dpkg, after the failure the /opt and /usr/local/bin folders are cleaned (unless nothing get extracted, I don't know) so I can't just ignore the error. That leaded me to manually rebuild the package with a correct(?) postinst.

I wonder too if the bad packaging of the command line tools and the errors in VSCode are related, but I'm totally new in VSCode and in the Nordic world.

RE: nRF Command Line Tools fails to install on new Ubuntu 20.04 system

aejoe — Thu, 04 Aug 2022 12:06:26 GMT

Thanks all, I ignored the error and continued as SwRa recommended, however have now also run into a problem with VSCode unlike that of V.Besse; instead mine is complaining about shell initialization conflicting with the nRF Connect Terminal profile which is not solved by its recommended troubleshooting page. I haven't yet ran into any sign of missing `nrfjprog` yet - I can see it in my `/usr/local/bin/nrfjprog` but still early days for VSCode. So we did get past this by ignoring the original error installing the command line tools so I'll call this issue done for now. I think I'll try the same trick, ignoring the VSCode error and see if I can just get blinky to run.

I wonder how much of the VSCode errors we're seeing have something to do with the command line tool post-install error.

Bottom line: 10.17.0 contains a deb package post-install script error that can be ignored. The command line tools seem to install but we can't say for sure that any problems that come after are caused by it.

RE: nRF Command Line Tools fails to install on new Ubuntu 20.04 system

V.Besse — Thu, 04 Aug 2022 08:33:32 GMT

Same on a debian Bullseye. After extracting the archive (dpkg-deg --raw-extract), deleting the lines after the second "ln -sf" and rebuilding the package (dpkg-deb --build), the package installs. My problem now is in VSCode not finding nrfjprog (which is however under /usr/local/bin) and complaining about shell initialization failure.

I'll wait 10.17.2 update

RE: nRF Command Line Tools fails to install on new Ubuntu 20.04 system

SwRa — Wed, 03 Aug 2022 13:55:21 GMT

Hello,

This one seems to be an issue introduced with the new release of command line tool 10.17.0.. Our developers are working on a fix for this issue and would be fixed in a 10.17.2 update which should be available in the next few days. I was informed that you could just ignore the error and it would not pose any problems..

Best Regards,

Swathy

RE: nRF Command Line Tools fails to install on new Ubuntu 20.04 system

aejoe — Tue, 02 Aug 2022 17:23:56 GMT

Thanks elidonner. Yes, apt removing did stop it from nagging me about the postinst script. I went with 20.04 because I ran into a separate issue a few weeks back with installing the toolchain in 22.04. I did actually get further last time but had to be done manually - I can't remember exactly how it led up but I found myself needing to install [Kitware](https://apt.kitware.com/) as required by the official manual install instructions, and found that Kitware's repository only supports up to Ubuntu 20.04. Bit obscure, but might be useful to know if you run into that one later.

RE: nRF Command Line Tools fails to install on new Ubuntu 20.04 system

elidonner — Tue, 02 Aug 2022 17:14:59 GMT

I am getting the exact same issue currently, with the same error message, running Ubuntu 22.04. Thanks for posting aejoe ! That included using the different command `sudo dpkg -i nrf-command-line-tools_10.17.0_amd64.deb` .

note: if you need help fixing the lock on the dpkg, I've been running `sudo apt-get remove --purge nrf-command-line-tools`. Unsure if this is the best way to do it, but it at least allows me to run dpkg again (if you run into this issue, which I did)