Question about nRF Connect Desktop latest version

RE: Question about nRF Connect Desktop latest version

atmkn — Thu, 20 Oct 2022 23:43:37 GMT

Helle Einar,

Thanks to the implementation of the above measures that you presented,
This app now has been able to launch.

I appreciate your series of support.

Thaks,

RE: Question about nRF Connect Desktop latest version

Einarh — Thu, 20 Oct 2022 09:47:18 GMT

I see, a similar case was reported by another user with a special character in their username, and this issue is currently being worked on.

In the meantime, a temporary fix could be to move your "nrfconnect" folder to C:\Program Files (x86)\ for example

-Einar

RE: Question about nRF Connect Desktop latest version

atmkn — Thu, 20 Oct 2022 09:38:16 GMT

The installation path is shown below.

"C:\Users\熱XX X\AppData\Local\Programs\nrfconnect\nRF Connect for Desktop.exe"

RE: Question about nRF Connect Desktop latest version

Einarh — Thu, 20 Oct 2022 09:27:32 GMT

What is the install path of your nrfconnect folder?

Does it contain any special characters?

RE: Question about nRF Connect Desktop latest version

atmkn — Wed, 19 Oct 2022 23:48:07 GMT

Hello Einar,

Unfortunately, the latest version of the app didn't launch either.

thanks,

RE: Question about nRF Connect Desktop latest version

Einarh — Wed, 19 Oct 2022 14:02:01 GMT

Hello again

Are you still having this issue with the newest version?

-Einar

RE: Question about nRF Connect Desktop latest version

atmkn — Tue, 11 Oct 2022 00:51:22 GMT

Hello,

I checked the developer console in the power profiler.
Please see the attached file below.

RE: Question about nRF Connect Desktop latest version

Einarh — Mon, 10 Oct 2022 08:11:33 GMT

Hi could you also check the developer console in the power profiler app to see if there is anything there when it crashes?

RE: Question about nRF Connect Desktop latest version

atmkn — Fri, 07 Oct 2022 03:33:35 GMT

Hello,

I have updated all the apps, and there are no problems in the developer console.

There is no unusual about setup and environment.

thanks,

RE: Question about nRF Connect Desktop latest version

Einarh — Thu, 06 Oct 2022 09:26:19 GMT

Have you tried updating all the apps that have this issue?

Are there any problems reported in the developer console? You can view it by clicking ctrl + shift + i.

Also is there anything unusual about your setup/environment?

-Einar

RE: Question about nRF Connect Desktop latest version

atmkn — Tue, 04 Oct 2022 07:46:53 GMT

Hello,

Thank you for your suggestion.

I have already tried this workaround. However, the app still didn't work.

Thanks,

RE: Question about nRF Connect Desktop latest version

atmkn — Tue, 04 Oct 2022 07:31:57 GMT

I am using WIn10 64bit PC.

Thanks,

RE: Question about nRF Connect Desktop latest version

clockis — Mon, 03 Oct 2022 15:27:42 GMT

Hello,

I don't know if this is the same issue but since it seems similar and was solved for me you can check this out: nRF Connect Bluetooth Low Energy App not starting/working

Regards

RE: Question about nRF Connect Desktop latest version

Einarh — Mon, 03 Oct 2022 14:09:16 GMT

What version of Windows are you using? 10/11/other?

-Einar

RE: Question about nRF Connect Desktop latest version

atmkn — Mon, 03 Oct 2022 09:28:44 GMT

Thak you for your reply.

I tried rebooting and reinstalling several times.

However, this problem has not been resolved.

Regards,

RE: Question about nRF Connect Desktop latest version

Einarh — Thu, 29 Sep 2022 09:49:54 GMT

Hello

I had a similar issue when I updated nRF Connect for Desktop recently, but after I closed the application and restarted it the issue was gone.

Is the issue persistent for you?

Best regards,

Einar