nRF Connect SDK Quick Setup Failure

RE: nRF Connect SDK Quick Setup Failure

Jev — Wed, 31 May 2023 14:01:40 GMT

IMPORTANT: The data below could contain sensitive or confidential information about your environment.
If you do not wish this to be seen by others, please make sure to remove it before sharing.

For help and support, visit the Nordic DevZone at https://devzone.nordicsemi.com/.

{
  "platform": {
    "os": "win32",
    "osVersion": "Windows 10 Home",
    "osKernel": "10.0.19045",
    "vscode": "1.78.2",
    "electron": "22.5.2",
    "node": "v16.17.1"
  },
  "system": {
    "date": "2023-05-31T13:58:03.306Z",
    "vscodeRoot": "c:\\Users\\Jev\\AppData\\Local\\Programs\\Microsoft VS Code\\resources\\app",
    "nrfConnectForDesktopInstalled": true,
    "vscodeUptime": "00:00:48",
    "osUptime": "334:31:28",
    "cpu": {
      "model": "Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz",
      "speed": "1800 MHz",
      "count": 4
    },
    "memory": {
      "total": "15.88 GB",
      "free": "5.13 GB"
    }
  },
  "workspace": {
    "name": "v2.3.0 (Workspace)",
    "workspaceFile": "c:\\NordicSemi\\v2.3.0\\v2.3.0.code-workspace",
    "folders": [
      "c:\\NordicSemi\\v2.3.0"
    ]
  },
  "extensions": {
    "internal": {
      "nordic-semiconductor.nrf-connect": {
        "version": "2023.4.179",
        "path": "c:\\Users\\Jev\\.vscode\\extensions\\nordic-semiconductor.nrf-connect-2023.4.179-win32-x64",
        "isActive": true
      },
      "nordic-semiconductor.nrf-terminal": {
        "version": "2023.4.15",
        "path": "c:\\Users\\Jev\\.vscode\\extensions\\nordic-semiconductor.nrf-terminal-2023.4.15",
        "isActive": true
      },
      "nordic-semiconductor.nrf-devicetree": {
        "version": "2023.4.61",
        "path": "c:\\Users\\Jev\\.vscode\\extensions\\nordic-semiconductor.nrf-devicetree-2023.4.61",
        "isActive": true
      },
      "nordic-semiconductor.nrf-kconfig": {
        "version": "2023.4.17",
        "path": "c:\\Users\\Jev\\.vscode\\extensions\\nordic-semiconductor.nrf-kconfig-2023.4.17",
        "isActive": true
      }
    },
    "external": {
      "marus25.cortex-debug": null,
      "ms-vscode.cpptools": "1.15.4",
      "ms-vscode-remote.remote-wsl-recommender": "0.0.19",
      "ms-vscode.js-debug": "1.78.0",
      "ms-vscode.js-debug-companion": "1.0.18",
      "ms-vscode.vscode-js-profile-table": "1.0.3",
      "trond-snekvik.gnu-mapfiles": "1.1.0",
      "twxs.cmake": "0.0.17"
    }
  },
  "tools": {
    "zephyr-sdk": "Not found",
    "nrfjprog": "Not found",
    "nrfutil": "Not found",
    "cmake": "Not found",
    "west": "Not found",
    "python": "Not found",
    "ninja": "Not found",
    "gperf": "Not found",
    "dtc": "Not found",
    "gn": "Not found",
    "git": "Not found",
    "gdbPath": "c:\\NordicSemi\\toolchains\\v2.3.0\\opt\\zephyr-sdk\\arm-zephyr-eabi\\bin\\arm-zephyr-eabi-gdb.exe"
  },
  "sdks": [],
  "toolchains": [],
  "connectedDevices": [],
  "deviceProvider": "nrfutil",
  "config": {
    "nordic-semiconductor.nrf-connect": {
      "topdir": "${workspaceFolder}",
      "toolchain": {
        "path": "c:\\NordicSemi\\toolchains\\v2.3.0"
      },
      "ozonePath": "",
      "applications": [],
      "applicationOptions": {},
      "kconfig": {
        "interface": "kconfig",
        "executeInDefaultShell": false
      },
      "welcome": {
        "showOnStartup": true
      },
      "west": {
        "env": {
          "$base": "terminal"
        }
      },
      "boardRoots": [],
      "enableTelemetry": true,
      "taskBindings": {},
      "debugging": {
        "backend": "nRF Debug",
        "flash": true,
        "bindings": {}
      },
      "activeAppFollowActiveEditor": true,
      "deviceProvider": "nrfutil"
    },
    "nordic-semiconductor.nrf-terminal": {
      "terminalMode": "character"
    }
  },
  "environment": {
    "westExe": "west",
    "westEnv": {
      "ELECTRON_RUN_AS_NODE": "1",
      "HOME": "C:\\Users\\Jev",
      "HOMEDRIVE": "C:",
      "HOMEPATH": "\\Users\\Jev",
      "Path": "c:\\NordicSemi\\toolchains\\v2.3.0\\mingw64\\bin;c:\\NordicSemi\\toolchains\\v2.3.0\\mingw64\\libexec\\git-core;c:\\NordicSemi\\toolchains\\v2.3.0\\opt\\bin;c:\\NordicSemi\\toolchains\\v2.3.0\\opt\\zephyr-sdk\\arm-zephyr-eabi\\bin;c:\\NordicSemi\\toolchains\\v2.3.0\\arm-zephyr-eabi\\bin;c:\\NordicSemi\\toolchains\\v2.3.0\\opt\\bin\\Scripts;C:\\Python311\\Scripts\\;C:\\Python311\\;C:\\ProgramData\\chocolatey\\bin;C:\\Program Files\\CMake\\bin;C:\\Program Files\\Git\\cmd;C:\\Program Files\\Nordic Semiconductor\\nrf-command-line-tools\\bin\\;C:\\Users\\Jev\\AppData\\Local\\Microsoft\\WindowsApps;C:\\Program Files\\SEGGER\\JLink;C:\\Program Files\\CMake\\bin;;C:\\Users\\Jev\\AppData\\Local\\Programs\\Microsoft VS Code\\bin",
      "ZEPHYR_TOOLCHAIN_VARIANT": "zephyr",
      "ZEPHYR_SDK_INSTALL_DIR": "c:\\NordicSemi\\toolchains\\v2.3.0\\opt\\zephyr-sdk",
      "PYTHONPATH": "c:\\NordicSemi\\toolchains\\v2.3.0\\opt\\bin;c:\\NordicSemi\\toolchains\\v2.3.0\\opt\\bin\\Lib;c:\\NordicSemi\\toolchains\\v2.3.0\\opt\\bin\\Lib\\site-packages",
      "Python3_ROOT": "c:\\NordicSemi\\toolchains\\v2.3.0\\opt\\bin"
    },
    "inherited": {
      "ELECTRON_RUN_AS_NODE": "1",
      "HOME": "C:\\Users\\Jev",
      "HOMEDRIVE": "C:",
      "HOMEPATH": "\\Users\\Jev",
      "Path": "C:\\Python311\\Scripts\\;C:\\Python311\\;C:\\ProgramData\\chocolatey\\bin;C:\\Program Files\\CMake\\bin;C:\\Program Files\\Git\\cmd;C:\\Program Files\\Nordic Semiconductor\\nrf-command-line-tools\\bin\\;C:\\Users\\Jev\\AppData\\Local\\Microsoft\\WindowsApps;C:\\Program Files\\SEGGER\\JLink;C:\\Program Files\\CMake\\bin;;C:\\Users\\Jev\\AppData\\Local\\Programs\\Microsoft VS Code\\bin",
      "PATH": "C:\\Python311\\Scripts\\;C:\\Python311\\;C:\\ProgramData\\chocolatey\\bin;C:\\Program Files\\CMake\\bin;C:\\Program Files\\Git\\cmd;C:\\Program Files\\Nordic Semiconductor\\nrf-command-line-tools\\bin\\;C:\\Users\\Jev\\AppData\\Local\\Microsoft\\WindowsApps;C:\\Program Files\\SEGGER\\JLink;C:\\Program Files\\CMake\\bin;;C:\\Users\\Jev\\AppData\\Local\\Programs\\Microsoft VS Code\\bin"
    },
    "toolchainPath": "c:\\NordicSemi\\toolchains\\v2.3.0",
    "toolchainBinPath": "c:\\NordicSemi\\toolchains\\v2.3.0\\opt\\zephyr-sdk\\arm-zephyr-eabi\\bin",
    "toolchainVersion": "2.3.0"
  },
  "terminal": {
    "shell": null,
    "defaultProfile": null
  }
}

Hi,

Sorry, it took me some time to get everything installed back, as I have been trying to reinstall using the manual installation process, but no luck. Please see the generated output attached.

It cannot see cmake for some reason when I tried to install it manually. Could it be linked to the issue above?

Thanks,
Jev

RE: nRF Connect SDK Quick Setup Failure

Marte Myrvold — Mon, 22 May 2023 12:33:20 GMT

Hi Jev,

Please provide support information from the VS Code extension:

Open the command palette (Ctrl + Shift + P or View > Command Palette).
Write "nRF Connect: Generate support information" and press enter.
Copy the entire support information output.
Upload it here using Insert > Code or upload a .txt file with Insert > Image/video/file.

Make sure to remove confidential information you do not want to be shared in a public case.

Best regards,
Marte

RE: nRF Connect SDK Quick Setup Failure

Jev — Fri, 12 May 2023 13:59:46 GMT

Hi Marte,

I have deleted .west from the workspace. Everything is back to as before.

Invalid toolchain installation

Thanks,
Jev

RE: nRF Connect SDK Quick Setup Failure

Marte Myrvold — Fri, 12 May 2023 12:00:25 GMT

Hi,

Håkon is out of office.

[quote user="jkeeeng"] It is not giving to select at all[/quote]

This is the intended behavior. If you have a west workspace open, it will automatically select the SDK version of the open workspace.

Are you also having issues with selecting toolchain after making these changes?

Best regards,
Marte

RE: nRF Connect SDK Quick Setup Failure

Jev — Thu, 11 May 2023 18:46:54 GMT

Complete, that is what I now got instead. It is not giving to select at all.

RE: nRF Connect SDK Quick Setup Failure

haakonsh — Thu, 11 May 2023 15:44:06 GMT

Hmm. I don't see anything obviously wrong.

Try copying this workspace file into "C:\\NordicSemi\\v2.3.0", then in VS Code you go to 'File' -> 'Open Workspace from File" and choose "C:\\NordicSemi\\v2.3.0\\v2.3.0.code-workspace". After that you can try to verify the toolchain via the nRF plugin's welcome page.

devzone.nordicsemi.com/.../0317.v2.3.0.zip

PS: unzip first.

RE: nRF Connect SDK Quick Setup Failure

Jev — Thu, 11 May 2023 15:27:34 GMT

I have modified it after it failed in trying to get it working by typing in the toolchain and SDK paths manually but with no luck.

Are you talking about the following ones?

devzone.nordicsemi.com/.../workspace.json

Path for the workspace Settings:

C:\Users\Jev\AppData\Roaming\Code\Workspaces\1683734868683

devzone.nordicsemi.com/.../settings.json

Path for the User Settings:

C:\Users\Jev\AppData\Roaming\Code\User

RE: nRF Connect SDK Quick Setup Failure

haakonsh — Thu, 11 May 2023 14:14:25 GMT

The settings file says that you have modified the toolchain path in the current workspace, can you share the *.code-workspace file and it's path?

RE: nRF Connect SDK Quick Setup Failure

Jev — Wed, 10 May 2023 16:11:01 GMT

I have tried lots of variants in the settings

In the settings on my other laptop which works without issues settings are set to ${nrf-connect.toolchain:2.3.0} and ${nrf-connect.sdk:2.3.0} respectively.

I have been tried copying the settings.json from the working laptop

RE: nRF Connect SDK Quick Setup Failure

Jev — Wed, 10 May 2023 16:01:51 GMT

It is only displayed when I do browse. Itis does not show any options before I do browse at all.

Yes, what settings do you need and how can I do it?

RE: nRF Connect SDK Quick Setup Failure

haakonsh — Wed, 10 May 2023 15:56:26 GMT

Can you set the path manually via the 'browse' option in the 'nRF Connect Toolchain' drop-down menu?

Can you share the VS Code User, Workspace, and Folder settings for the nRF Connect plugin?

RE: nRF Connect SDK Quick Setup Failure

Jev — Wed, 10 May 2023 15:42:54 GMT

I have even tried to install the SDK with the toolchain into a different folder, with no luck.

RE: nRF Connect SDK Quick Setup Failure

Jev — Wed, 10 May 2023 15:40:41 GMT

Yes, I do. Nothing happens unfortunately.

RE: nRF Connect SDK Quick Setup Failure

haakonsh — Wed, 10 May 2023 15:39:40 GMT

Hmm, have you clicked the 'refresh' symbol to the right of the error box?

RE: nRF Connect SDK Quick Setup Failure

Jev — Wed, 10 May 2023 15:33:41 GMT

Yes, I do. Nothing helped. Also, it is very strange as even without selecting toolchain or SDK it shows the following message.

It is like it couldn't detect the toolchain. Sometimes it is even not giving to select the option with the toolchain. When selecting SDK it is displayed as 2.3.0 (C:\ncs\v2.3.0) , but when selecting Toolchain it or not displayed at all or displayed as C:\ncs\toolchains\v2.3.0 without version displayed as with SDK version.

In the toolchain manager, it opens the correct folder when pressing 'open toolchain folder', but not in VS Code for some reason.

RE: nRF Connect SDK Quick Setup Failure

haakonsh — Wed, 10 May 2023 15:28:21 GMT

That is the correct versions at least, but have you tried the 32-bit version of the command line tools installer?

RE: nRF Connect SDK Quick Setup Failure

Jev — Wed, 10 May 2023 15:26:18 GMT

Tried several times incl. downgrading and installing everything from fresh. I believe it might be due to some files left from previous installations that causing this issue.

Here is the output after downgrade:

nrfjprog version: 10.21.0 external
JLinkARM.dll version: 7.80c

RE: nRF Connect SDK Quick Setup Failure

haakonsh — Wed, 10 May 2023 15:04:05 GMT

Then I think you need to downgrade the j-link driver to 7.80c. The nRF Command Line Tools version tracks a specific J-link version. If that does not work I'd try uninstalling the 64-bit version of nRF Command Line Tools and install the 32-bit version instead.

RE: nRF Connect SDK Quick Setup Failure

Jev — Wed, 10 May 2023 12:24:40 GMT

nrfjprog version: 10.21.0 external
JLinkARM.dll version: 7.88a

I have currently updated J-Link to the latest, previously it was 7.80c

RE: nRF Connect SDK Quick Setup Failure

haakonsh — Wed, 10 May 2023 12:12:37 GMT

Can you run "nrfjprog --version" in a terminal and share the output? I'd like to verify that the command line tools and J-Link driver has been installed correctly.