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nrf51822 advertising packet not detected

Hi,

I would like to ask your support for a very unusual problem that I'm facing with a project based on nrf51822.

The board under test is based on nrf51822, SDK12.1, softdevice S130. The nordic example used for testing is the Nordic HRM.

The advertising works perfectly with 5 different smartphones (different brands), with 2 laptops (internal BT chip) and is always recognised by the nordic sniffer.

Two tablets, an Asus zenpad 10 and a kindle fire HD do not identify any advertising packet. This is true both using android bluetooth discovery and the nrf-connect application (same version and settings on all mobile devices).

On the other side, the same two tablets are able to discover the advertising packets both on a PCA10028 and on a PCA10031 (using the same code and softdevice hex).

The packets recorded by the nordic sniffer are identical (except for the BLE address). Even setting explicitly on the board under test the BLE address to one of the eval board didn't resolve the problem.

Could you help me in understanding the source of the problem and how to address it?

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