Board not connecting to app

[hanisha07]

I added a few custom services the ble_app_hrs code. I tried to flash the code, it was successful, the device is advertising but not connecting in the nRF connect app. What could be the problem? Is the problem because of the added charateristics?

[FormerMember]

Does the board start to advertise?

If you enable logging and set the log level to "DEBUG", do you get any useful information?

In the added code, how to you handle errors?