This post is older than 2 years and might not be relevant anymore
More Info: Consider searching for newer posts
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

nRF Cloud Gateway Error connecting gateway

Hello,

I'm trying to setup a nRF Cloud Bluetooth gateway using my PC (with openSuse 42.2 64bits and rRF Connect v2.1.0 + nRF Cloud Gateway v0.9.7) and a nRF52 DK and I'm facing some kind of connection error while the registering the gateway.

I'm following the steps described at Quick start guide chapter 3. I reach step 6, but after entering my username and password, the app generates this output:

2017-08-16T17:37:19.167Z INFO Reading gateway config from /home/carlos/.config/nrfconnect/gateway-config.json.
2017-08-16T17:37:19.203Z INFO Application data folder: /home/carlos/.config/nrfconnect
2017-08-16T17:37:43.082Z DEBUG Found already configured adapter, using that
2017-08-16T17:37:43.090Z INFO Setting adapter to 000682479350 /dev/ttyACM0
2017-08-16T17:37:45.353Z INFO Connectivity firmware version 1.1.0 detected
2017-08-16T17:37:45.353Z DEBUG Connectivity firmware info: sdBleApiVersion: 3, baudRate: 1000000, transportType: 1
2017-08-16T17:37:45.361Z INFO Gateway is not registered. Starting registration process.
2017-08-16T17:37:46.116Z INFO Registering gateway with tenant Feathercat Fighter.
2017-08-16T17:37:46.536Z ERROR Error connecting gateway to AWS IoT message broker. Error: Request failed with status code 403

Any idea?

Thanks.

Carlos Carrizosa


Edit:

After upgrade the app to v0.9.8 the problem has been automatically solved.

Thanks!

Related