nRF Connect not working on OSX v10.11.1 iMac

[RichieJH]

Hi Team,

So I downloaded the new nRF Connect for OSX. I inserted my PCA10031 nRF51 dongle into my USB port and the relevant lights lit up. However nRF Connect does not let me choose the serial port, so I cannot use it currently. This it is the same if I insert the dongle before or after starting up nRF Connect. What am I doing wrong?

[Wojtek]

There is workaround for OSX described in here.

[RichieJH]

That workaround appears to be for corrupted packets over UART. I checked the J Link version I am running (it is Version 5.12 (2016-03-30)) and through the J Link.exe console entered J-Link>MSDDisable and I got the message Probe configured successfully. back. I even unplugged by nRF52 DK just in case there was some conflict. Still nRF Connect is not allowing me to select a serial port.

[Bjørn Inge]

Hi,
could you please attach the log file (from Open log file button), maybe it can shed some light.
Also, could you see in the /dev folder on your mac if there are any devices named tty.usbmodem when the dongle/devkit is attached to usb?

[RichieJH]

Hi, the log says: 2016-07-16T18:31:25.854Z INFO Application data folder:

/Users/RichardAtOffice/Library/Application Support/nrfconnect
2016-07-16T18:31:28.842Z INFO Ready. Select serial port to connect to adapter.

When you say /dev folder, exactly what folder are you referring to?

[Christopher]

You should use a Terminal and run the following command ls /dev/* when the nRF board is connect on you Mac. You should see a usbmodem in that list. If not, this meens the nRF board is not detected.