Error installing nRF connect SDK in VSCode (Linux) (libunistring.so.2: cannot open shared object file: No such file or directory)

Question

Hi, I have an issue when I try to install the nRF connect SDK. I am using Linux Fedora 39, trying to isntall SDK v2.5.0. Steps taken so far: 
 
 Download and install nRF command line tools 
 Download nRF connect extension pack for VSCode 
 In VSCode, succesfully installed toolchain v2.5.0 
 
 [22:26:54] nrfutil-toolchain-manager install v2.5.0: Download toolchain
[22:32:17] nrfutil-toolchain-manager install v2.5.0: Toolchain downloaded: success
[22:32:17] nrfutil-toolchain-manager install v2.5.0: Unpack toolchain
[22:32:30] nrfutil-toolchain-manager install v2.5.0: Toolchain unpacked to /home/eric/ncs/tmp/.tmpb49DV9: success
[22:32:30] nrfutil-toolchain-manager install v2.5.0: Install toolchain
[22:32:30] nrfutil-toolchain-manager install v2.5.0: Toolchain installed at /home/eric/ncs/toolchains/7795df4459: success
[22:32:30] =========== Toolchain validation report for nRF Connect SDK Toolchain v2.5.0 =========== 
 
 Then I select "Manage SDKs", "Install SDK", and then get the error below: 
 Command failed: git ls-remote --tags --heads https://github.com/nrfconnect/sdk-nrf
/home/eric/ncs/toolchains/7795df4459/usr/local/libexec/git-core/git-remote-https: error while loading shared libraries: libunistring.so.2: cannot open shared object file: No such file or directory 
 Interstingly, when I open the nRF connect appimage and go to the toolchain manager, it shows the SDK is installed, but that seems to be incorrect to me.

Here is the output from the nRF connect extension generate support output command: 
 {
 "platform": {
 "os": "linux",
 "osVersion": "#1 SMP PREEMPT_DYNAMIC Thu Dec 21 04:01:49 UTC 2023",
 "osKernel": "6.6.8-200.fc39.x86_64",
 "vscode": "1.85.1",
 "electron": "25.9.7",
 "node": "v18.15.0"
 },
 "system": {
 "date": "2023-12-28T22:42:16.308Z",
 "vscodeRoot": "/usr/share/code/resources/app",
 "nrfConnectForDesktopInstalled": "unknown",
 "vscodeUptime": "00:15:49",
 "osUptime": "00:16:46",
 "cpu": "AMD Ryzen 9 3900X 12-Core Processor"
 },
 "workspace": {
 "name": null,
 "workspaceFile": null,
 "folders": []
 },
 "sdks": [],
 "apps": [],
 "workspaceState": "empty-ready",
 "toolchains": [
 {
 "version": "2.5.0",
 "path": "/home/eric/ncs/toolchains/7795df4459"
 }
 ],
 "connectedDevices": [],
 "deviceProvider": "nrfutil",
 "tools": {
 "/home/eric/ncs/toolchains/7795df4459/opt/zephyr-sdk/arm-zephyr-eabi/bin/arm-zephyr-eabi-gcc": "0.16.1",
 "/opt/SEGGER/JLink/JLinkExe": "7.94b",
 "/usr/local/bin/nrfjprog": "10.23.2",
 "nrfutil": "Not found",
 "/home/eric/ncs/toolchains/7795df4459/usr/local/bin/cmake": "3.20.5",
 "/home/eric/ncs/toolchains/7795df4459/usr/local/bin/west": "1.1.0",
 "/home/eric/ncs/toolchains/7795df4459/usr/local/bin/python3": "3.8.2",
 "/home/eric/ncs/toolchains/7795df4459/usr/local/bin/ninja": "1.9.0",
 "/home/eric/ncs/toolchains/7795df4459/usr/bin/gperf": "3.1",
 "/home/eric/ncs/toolchains/7795df4459/usr/bin/dtc": "1.4.7",
 "/home/eric/ncs/toolchains/7795df4459/opt/bin/gn": "1871",
 "/home/eric/ncs/toolchains/7795df4459/usr/local/bin/git": "2.37.3",
 "gdbPath": "/home/eric/ncs/toolchains/7795df4459/opt/zephyr-sdk/arm-zephyr-eabi/bin/arm-zephyr-eabi-gdb"
 },
 "nrfutil": {
 "nrfutil-device": {
 "version": "2.0.0",
 "binPath": "/home/eric/.vscode/extensions/nordic-semiconductor.nrf-connect-2023.11.301-linux-x64/platform/nrfutil/bin/nrfutil-device"
 },
 "nrfutil-toolchain-manager": {
 "version": "0.14.1",
 "binPath": "/home/eric/.vscode/extensions/nordic-semiconductor.nrf-connect-2023.11.301-linux-x64/platform/nrfutil/bin/nrfutil-toolchain-manager"
 }
 },
 "environment": {
 "westEnv": {
 "ELECTRON_RUN_AS_NODE": "1",
 "GIT_EXEC_PATH": "/home/eric/ncs/toolchains/7795df4459/usr/local/libexec/git-core",
 "HOME": "/home/eric",
 "PATH": "/home/eric/ncs/toolchains/7795df4459/usr/bin:/home/eric/ncs/toolchains/7795df4459/usr/bin:/home/eric/ncs/toolchains/7795df4459/usr/local/bin:/home/eric/ncs/toolchains/7795df4459/opt/bin:/home/eric/ncs/toolchains/7795df4459/opt/nanopb/generator-bin:/home/eric/ncs/toolchains/7795df4459/opt/zephyr-sdk/aarch64-zephyr-elf/bin:/home/eric/ncs/toolchains/7795df4459/opt/zephyr-sdk/x86_64-zephyr-elf/bin:/home/eric/ncs/toolchains/7795df4459/opt/zephyr-sdk/arm-zephyr-eabi/bin:/home/eric/.local/bin:/home/eric/bin:/usr/local/bin:/usr/local/sbin:/usr/bin:/usr/sbin:/home/eric/.local/bin:/home/eric/bin:/usr/local/bin:/usr/local/sbin:/usr/bin:/usr/sbin",
 "ZEPHYR_TOOLCHAIN_VARIANT": "zephyr",
 "ZEPHYR_SDK_INSTALL_DIR": "/home/eric/ncs/toolchains/7795df4459/opt/zephyr-sdk",
 "PYTHONPATH": "/home/eric/ncs/toolchains/7795df4459/usr/local/lib/python3.8:/home/eric/ncs/toolchains/7795df4459/usr/local/lib/python3.8/site-packages",
 "USER": "eric"
 },
 "inherited": {
 "ELECTRON_RUN_AS_NODE": "1",
 "HOME": "/home/eric",
 "PATH": "/home/eric/.local/bin:/home/eric/bin:/usr/local/bin:/usr/local/sbin:/usr/bin:/usr/sbin",
 "USER": "eric"
 },
 "toolchainPath": "/home/eric/ncs/toolchains/7795df4459",
 "toolchainBinPath": "/home/eric/ncs/toolchains/7795df4459/opt/zephyr-sdk/arm-zephyr-eabi/bin",
 "toolchainVersion": "2.5.0"
 },
 "terminal": {
 "defaultProfile": null
 },
 "config": {
 "nordic-semiconductor.nrf-connect": {
 "topdir": "",
 "toolchain": {
 "path": "${nrf-connect.toolchain:2.5.0}"
 },
 "ozonePath": "",
 "applications": [],
 "applicationOptions": {},
 "kconfig": {
 "interface": "kconfig"
 },
 "west": {
 "env": {
 "$base": "terminal"
 }
 },
 "boardRoots": [],
 "taskBindings": {},
 "debugging": {
 "flash": true,
 "bindings": {},
 "justMyCode": true
 },
 "activeAppFollowActiveEditor": true,
 "deviceProvider": "",
 "flash": {
 "softreset": false,
 "erase": false,
 "recover": false
 },
 "enableTelemetry": false,
 "thirdpartyIntegration": {},
 "toolchainManager": {
 "indexURL": null,
 "installDirectory": null
 },
 "nrfutil": {
 "home": null
 },
 "defaultOpenAction": "ask"
 },
 "nordic-semiconductor.nrf-terminal": {
 "terminalMode": "character"
 }
 },
 "extensions": {
 "internal": {
 "nordic-semiconductor.nrf-connect": {
 "version": "2023.11.301",
 "path": "/home/eric/.vscode/extensions/nordic-semiconductor.nrf-connect-2023.11.301-linux-x64",
 "isActive": true
 },
 "nordic-semiconductor.nrf-terminal": {
 "version": "2023.10.17",
 "path": "/home/eric/.vscode/extensions/nordic-semiconductor.nrf-terminal-2023.10.17",
 "isActive": true
 },
 "nordic-semiconductor.nrf-devicetree": {
 "version": "2023.11.120",
 "path": "/home/eric/.vscode/extensions/nordic-semiconductor.nrf-devicetree-2023.11.120",
 "isActive": true
 },
 "nordic-semiconductor.nrf-kconfig": {
 "version": "2023.11.64",
 "path": "/home/eric/.vscode/extensions/nordic-semiconductor.nrf-kconfig-2023.11.64",
 "isActive": true
 }
 },
 "external": {
 "marus25.cortex-debug": null,
 "ms-vscode.cpptools": "1.18.5",
 "ms-vscode.js-debug": "1.85.0",
 "ms-vscode.js-debug-companion": "1.1.2",
 "ms-vscode.vscode-js-profile-table": "1.0.8",
 "marlinfirmware.auto-build": "2.1.51",
 "ms-python.isort": "2023.10.1",
 "ms-python.python": "2023.22.1",
 "ms-python.vscode-pylance": "2023.12.1",
 "ms-toolsai.jupyter": "2023.11.1003402403",
 "ms-toolsai.jupyter-keymap": "1.1.2",
 "ms-toolsai.jupyter-renderers": "1.0.17",
 "ms-toolsai.vscode-jupyter-cell-tags": "0.1.8",
 "ms-toolsai.vscode-jupyter-slideshow": "0.1.5",
 "ms-vscode.cpptools-extension-pack": "1.3.0",
 "ms-vscode.cpptools-themes": "2.0.0",
 "ms-vscode.vscode-serial-monitor": "0.11.0",
 "platformio.platformio-ide": "3.3.2",
 "trond-snekvik.gnu-mapfiles": "1.1.0",
 "vsciot-vscode.vscode-arduino": "0.6.0"
 }
 }
} 
 
 I am not sure how to proceed from here, any help is appreciated. (I am a Linux noob) 
 I have seen this existing post: https://devzone.nordicsemi.com/f/nordic-q-a/104649/toolchain-manager-not-installing-all-dependencies 
 I tried running the command in that post to create a symbolic link, however when I try installing the SDK again, the same error above persists.

EdSwarthout · Answer

The same issue exists with the new v2.8.0 toolchain on Ubuntu: 
 Command failed: git ls-remote--tags --heads https://github.com/nrfconnect/sdk-nrf
/home/ed/packages/hw/nrf/ncs/toolchains/b81a7cd864/usr/local/libexec/git-core/git-remote-https: error while loading shared libraries: libunistring.so.2: cannot open shared object file: No such file or directory 
 The Ubuntu fix is to remove the old libpsl: 
 $ rm ~/ncs/toolchains/b81a7cd864/usr/lib/x86_64-linux-gnu/libpsl.so.5*

illyau · Answer

Just had the same issue on Fedora 40 , fixed it by making symbolic links for both libunistring and libcrypt. sudo ln -s /usr/lib/libunistring.so.5.0.0 /usr/lib/libunistring.so.2
sudo ln -s /usr/lib64/libunistring.so.5.0.0 /usr/lib64/libunistring.so.2
sudo ln -s /usr/lib/libcrypt.so.2 /usr/lib/libcrypt.so.1
sudo ln -s /usr/lib64/libcrypt.so.2 /usr/lib64/libcrypt.so.1

David Smoot · Answer

I think I know the answer. Or at least the answer to a very similar looking problem. 
 I too got the error and I too had the proper library in the proper location. The problem for me was that I had a FlatPak version of VSCode and I was looking for the library in my host system. 
 When I executed the lbrary search from a terminal inside the "FlatPak VSCode", it did not have the correct version of the library. 
 For me the solution was to uninstall the FlatPak version and install the deb version. 
 Nordic might want to consider testing against the flatpak version or recommending against it.

Error installing nRF connect SDK in VSCode (Linux) (libunistring.so.2: cannot open shared object file: No such file or directory)

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