Difficulty Provisioning Thingy91 to AWS IoT Fleet Provisioning (Claim Method)

[ItachiVN]

Dear Team,

I am attempting to provision my Thingy91 device to AWS IoT Core using Fleet Provisioning with the Claim method. I've been closely following the instructions in the repository "https://github.com/NordicPlayground/aws-iot-core-fleet-provisioning-with-nrf9160".

Here's a breakdown of my progress and where I'm facing issues:

Steps Completed:

1. Certificate and Key Generation: Successfully generated a provisioning certificate and private key.
2. Connectivity Test: Established a connection with AWS IoT Core using the generated certificate and key with the "Fleet-Provisioning-for-AWS-IoT-embedded-sdk" project. I was able to receive the provisioning certificate and the private key when running the fleet_provisioning_keys_cert demo (running natively on Ubuntu).

Issue: I'm unable to complete the Fleet Provisioning process with the claim method when using the same generated credentials with Thingy91. I'm unsure where the issue lies within the provisioning flow.

Device and Software Details:

• Device: Thingy91
• Modem Firmware Version: v1.3.5
• nRF Connect SDK Version: v2.5.2

Could you kindly help recommend known issues or specific configuration steps I might be missing in the Fleet Provisioning flow for the Thingy91. I would like to attach the project config file, log message console and the modem trace that I collected from the RTT. Thank you in advance for your expertise and assistance.

Sincerely,
Thuan.

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#

# Copyright (c) 2020 Nordic Semiconductor ASA

#

# SPDX-License-Identifier: LicenseRef-Nordic-5-Clause

#

# General config

CONFIG_NCS_SAMPLES_DEFAULTS=y

CONFIG_REBOOT=y

# NEWLIB C

CONFIG_NEWLIB_LIBC=y

CONFIG_NEWLIB_LIBC_FLOAT_PRINTF=y

# Network

CONFIG_NETWORKING=y

CONFIG_NET_NATIVE=n

# LTE link control

CONFIG_LTE_LINK_CONTROL=y

# Prioritise NB-IoT

XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

#
# Copyright (c) 2020 Nordic Semiconductor ASA
#
# SPDX-License-Identifier: LicenseRef-Nordic-5-Clause
#
# General config
CONFIG_NCS_SAMPLES_DEFAULTS=y
CONFIG_REBOOT=y

# NEWLIB C
CONFIG_NEWLIB_LIBC=y
CONFIG_NEWLIB_LIBC_FLOAT_PRINTF=y


# Network
CONFIG_NETWORKING=y
CONFIG_NET_NATIVE=n

# LTE link control
CONFIG_LTE_LINK_CONTROL=y
# Prioritise NB-IoT
CONFIG_LTE_NETWORK_MODE_NBIOT=y

# Modem library
CONFIG_NRF_MODEM_LIB=y

# Modem key management
CONFIG_MODEM_KEY_MGMT=y

# AWS IoT library
CONFIG_AWS_IOT=y
CONFIG_AWS_IOT_CLIENT_ID_STATIC="thingy91_retry2"
CONFIG_AWS_IOT_BROKER_HOST_NAME="a1tdvh7gznuyl9-ats.iot.ap-southeast-2.amazonaws.com"
CONFIG_AWS_IOT_SEC_TAG=2032024
CONFIG_AWS_IOT_APP_SUBSCRIPTION_LIST_COUNT=2
CONFIG_AWS_IOT_TOPIC_UPDATE_DELTA_SUBSCRIBE=y
CONFIG_AWS_IOT_LAST_WILL=y
CONFIG_AWS_IOT_TOPIC_GET_ACCEPTED_SUBSCRIBE=y
CONFIG_AWS_IOT_TOPIC_GET_REJECTED_SUBSCRIBE=y
# AWS application config
CONFIG_AWS_IOT_SAMPLE_PUBLICATION_INTERVAL_SECONDS=300
# MQTT - Maximum MQTT keepalive timeout specified by AWS IoT Core
CONFIG_MQTT_KEEPALIVE=1200

# Date Time library
CONFIG_DATE_TIME=y

# Modem information
CONFIG_MODEM_INFO=y

# Heap and stacks
CONFIG_HEAP_MEM_POOL_SIZE=8192
CONFIG_MAIN_STACK_SIZE=4096
CONFIG_SYSTEM_WORKQUEUE_STACK_SIZE=2048

# MCUBOOT
CONFIG_BOOTLOADER_MCUBOOT=y
CONFIG_MCUBOOT_IMG_MANAGER=y

# Image manager
CONFIG_IMG_MANAGER=y
CONFIG_STREAM_FLASH=y
CONFIG_FLASH_MAP=y
CONFIG_FLASH=y
CONFIG_IMG_ERASE_PROGRESSIVELY=y

# AWS FOTA
CONFIG_AWS_FOTA=y
CONFIG_FOTA_DOWNLOAD=y
CONFIG_DFU_TARGET=y

# CJSON
CONFIG_CJSON_LIB=y

# Download client (needed by AWS FOTA)
CONFIG_DOWNLOAD_CLIENT=y
CONFIG_DOWNLOAD_CLIENT_STACK_SIZE=4096

# Log
CONFIG_LOG=y
CONFIG_AWS_IOT_SAMPLE_LOG_LEVEL_INF=y

# UART Async
# AT Host
CONFIG_UART_0_INTERRUPT_DRIVEN=y
CONFIG_AT_HOST_LIBRARY=y

CONFIG_SERIAL=y
CONFIG_APP_UART=y
CONFIG_UART_ASYNC_API=y
CONFIG_NRFX_UARTE1=y
CONFIG_UART_1_INTERRUPT_DRIVEN=n
CONFIG_UART_1_ASYNC=y

CONFIG_AWS_IOT_AUTO_DEVICE_SHADOW_REQUEST=n
CONFIG_AWS_IOT_SAMPLE_LOG_LEVEL_DBG=y

# Enable modem trace via RTT
CONFIG_NRF_MODEM_LIB_TRACE=y
CONFIG_USE_SEGGER_RTT=y
CONFIG_NRF_MODEM_LIB_TRACE_BACKEND_RTT=y

Fullscreen log_thingy91_aws_iot.txt Download

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20:50:19:877 -> �*** Booting nRF Connect SDK v2.5.2 ***

20:50:21:021 -> I: AWS-IoT <-> UART bridge, app version: v1.0.0

20:50:21:255 -> I: Trace thread ready

20:50:21:299 -> I: Trace level override: 2

20:50:21:301 -> I: Subscribed to uplink/2024203/accepted and uplink/2024203/rejected

20:50:23:909 -> +CEREG: 2,"B03D","07CB1E15",9

20:50:23:909 -> I: LTE cell changed: Cell ID: 130752021, Tracking area: 45117

20:50:24:302 -> +CSCON: 1

20:50:24:302 -> I: RRC mode: Connected

20:50:25:840 -> +CEREG: 1,"B03D","07CB1E15",9,,,"11100000","11100000"

20:50:25:840 -> I: Network registration status: Connected - home network

20:50:25:840 -> I: PSM parameter update: TAU: 3240, Active time: -1

20:50:25:866 -> %XTIME: "82","42301231055282","00"

20:50:25:866 -> I: Date time obtained

20:50:25:866 -> I: Next connection retry in 30 seconds

20:50:36:124 -> +CSCON: 0

20:50:36:124 -> I: RRC mode: Idle

20:50:55:868 -> I: Next connection retry in 30 seconds

20:51:25:894 -> I: Next connection retry in 30 seconds

XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

20:50:19:877 -> �*** Booting nRF Connect SDK v2.5.2 ***
20:50:21:021 -> I: AWS-IoT <-> UART bridge, app version: v1.0.0
20:50:21:255 -> I: Trace thread ready
20:50:21:299 -> I: Trace level override: 2
20:50:21:301 -> I: Subscribed to uplink/2024203/accepted and uplink/2024203/rejected
20:50:23:909 -> +CEREG: 2,"B03D","07CB1E15",9
20:50:23:909 -> I: LTE cell changed: Cell ID: 130752021, Tracking area: 45117
20:50:24:302 -> +CSCON: 1
20:50:24:302 -> I: RRC mode: Connected
20:50:25:840 -> +CEREG: 1,"B03D","07CB1E15",9,,,"11100000","11100000"
20:50:25:840 -> I: Network registration status: Connected - home network
20:50:25:840 -> I: PSM parameter update: TAU: 3240, Active time: -1
20:50:25:866 -> %XTIME: "82","42301231055282","00"
20:50:25:866 -> I: Date time obtained
20:50:25:866 -> I: Next connection retry in 30 seconds
20:50:36:124 -> +CSCON: 0
20:50:36:124 -> I: RRC mode: Idle
20:50:55:868 -> I: Next connection retry in 30 seconds
20:51:25:894 -> I: Next connection retry in 30 seconds
20:51:55:873 -> I: Next connection retry in 30 seconds
20:52:25:876 -> I: Next connection retry in 30 seconds
20:52:55:878 -> I: Next connection retry in 30 seconds
20:53:18:614 -> *** Booting nRF Connect SDK v2.5.2 ***
20:53:18:614 -> I: AWS-IoT <-> UART bridge, app version: v1.0.0
20:53:18:848 -> I: Trace thread ready
20:53:18:858 -> I: Trace level override: 2
20:53:18:874 -> I: Subscribed to uplink/2024203/accepted and uplink/2024203/rejected
20:53:21:028 -> +CEREG: 2,"B03D","07CB1E15",9
20:53:21:028 -> I: LTE cell changed: Cell ID: 130752021, Tracking area: 45117
20:53:21:575 -> +CSCON: 1
20:53:21:575 -> I: RRC mode: Connected
20:53:23:121 -> +CEREG: 1,"B03D","07CB1E15",9,,,"11100000","11100000"
20:53:23:121 -> I: Network registration status: Connected - home network
20:53:23:121 -> I: PSM parameter update: TAU: 3240, Active time: -1
20:53:23:146 -> %XTIME: "82","42301231353282","00"
20:53:23:146 -> I: Date time obtained
20:53:23:146 -> I: Next connection retry in 30 seconds
20:53:33:405 -> +CSCON: 0
20:53:33:405 -> I: RRC mode: Idle
20:53:53:148 -> I: Next connection retry in 30 seconds
20:54:23:151 -> I: Next connection retry in 30 seconds
20:54:49:536 -> I: AWS_IOT_EVT_CONNECTING
20:54:49:891 -> +CSCON: 1
20:54:49:891 -> I: RRC mode: Connected
20:54:53:160 -> W: connection_poll_start failed, error: -119
20:54:53:160 -> E: aws_iot_connect, error: -119
20:54:53:160 -> I: Next connection retry in 30 seconds
20:55:00:904 -> I: AWS_IOT_EVT_DISCONNECTED
20:55:00:904 -> E: Cloud MQTT input error: -128
20:55:11:459 -> +CSCON: 0
20:55:11:459 -> I: RRC mode: Idle
20:55:23:165 -> I: Next connection retry in 30 seconds
20:55:23:165 -> I: AWS_IOT_EVT_CONNECTING
20:55:23:502 -> +CSCON: 1
20:55:23:502 -> I: RRC mode: Connected
20:55:33:905 -> I: AWS_IOT_EVT_DISCONNECTED
20:55:33:905 -> E: Cloud MQTT input error: -128
20:55:44:505 -> +CSCON: 0
20:55:44:505 -> I: RRC mode: Idle
20:55:53:170 -> I: Next connection retry in 30 seconds
20:55:53:170 -> I: AWS_IOT_EVT_CONNECTING
20:55:53:571 -> +CSCON: 1
20:55:53:571 -> I: RRC mode: Connected
20:56:04:904 -> I: AWS_IOT_EVT_DISCONNECTED
20:56:04:904 -> E: Cloud MQTT input error: -128
20:56:15:480 -> +CSCON: 0
20:56:15:480 -> I: RRC mode: Idle
20:56:23:170 -> I: Next connection retry in 30 seconds
20:56:23:170 -> I: AWS_IOT_EVT_CONNECTING
20:56:23:651 -> +CSCON: 1
20:56:23:651 -> I: RRC mode: Connected
20:56:33:990 -> I: AWS_IOT_EVT_DISCONNECTED
20:56:33:990 -> E: Cloud MQTT input error: -128
20:56:44:544 -> +CSCON: 0
20:56:44:544 -> I: RRC mode: Idle
20:56:53:173 -> I: Next connection retry in 30 seconds
20:56:53:173 -> I: AWS_IOT_EVT_CONNECTING
20:56:53:732 -> +CSCON: 1
20:56:53:732 -> I: RRC mode: Connected
20:57:05:807 -> I: AWS_IOT_EVT_DISCONNECTED
20:57:05:807 -> E: Cloud MQTT input error: -128
20:57:16:371 -> +CSCON: 0
20:57:16:371 -> I: RRC mode: Idle
20:57:23:176 -> I: Next connection retry in 30 seconds
20:57:23:176 -> I: AWS_IOT_EVT_CONNECTING
20:57:23:532 -> +CSCON: 1
20:57:23:532 -> I: RRC mode: Connected
20:57:34:225 -> I: AWS_IOT_EVT_DISCONNECTED
20:57:34:225 -> E: Cloud MQTT input error: -128
20:57:44:859 -> +CSCON: 0
20:57:44:859 -> I: RRC mode: Idle
20:57:53:179 -> I: Next connection retry in 30 seconds
20:57:53:179 -> I: AWS_IOT_EVT_CONNECTING
20:57:53:571 -> +CSCON: 1
20:57:53:571 -> I: RRC mode: Connected
20:58:05:194 -> I: AWS_IOT_EVT_DISCONNECTED
20:58:05:194 -> E: Cloud MQTT input error: -128
20:58:15:779 -> +CSCON: 0
20:58:15:779 -> I: RRC mode: Idle
20:58:23:181 -> I: Next connection retry in 30 seconds
20:58:23:181 -> I: AWS_IOT_EVT_CONNECTING
20:58:23:697 -> +CSCON: 1
20:58:23:697 -> I: RRC mode: Connected
20:58:34:887 -> I: AWS_IOT_EVT_DISCONNECTED
20:58:34:887 -> E: Cloud MQTT input error: -128
20:58:45:439 -> +CSCON: 0
20:58:45:439 -> I: RRC mode: Idle
20:58:53:184 -> I: Next connection retry in 30 seconds
20:58:53:184 -> I: AWS_IOT_EVT_CONNECTING
20:58:53:742 -> +CSCON: 1
20:58:53:742 -> I: RRC mode: Connected
20:59:04:710 -> I: AWS_IOT_EVT_DISCONNECTED
20:59:04:710 -> E: Cloud MQTT input error: -128
20:59:15:288 -> +CSCON: 0
20:59:15:288 -> I: RRC mode: Idle
20:59:23:187 -> I: Next connection retry in 30 seconds
20:59:23:187 -> I: AWS_IOT_EVT_CONNECTING
20:59:23:491 -> +CSCON: 1
20:59:23:491 -> I: RRC mode: Connected
20:59:34:184 -> I: AWS_IOT_EVT_DISCONNECTED
20:59:34:184 -> E: Cloud MQTT input error: -128
20:59:44:759 -> +CSCON: 0
20:59:44:759 -> I: RRC mode: Idle
20:59:53:191 -> I: Next connection retry in 30 seconds
20:59:53:191 -> I: AWS_IOT_EVT_CONNECTING
20:59:55:219 -> +CSCON: 1
20:59:55:219 -> I: RRC mode: Connected
21:00:09:639 -> I: AWS_IOT_EVT_DISCONNECTED
21:00:09:639 -> E: Cloud MQTT input error: -128
21:00:20:220 -> +CSCON: 0
21:00:20:220 -> I: RRC mode: Idle
21:00:23:192 -> I: Next connection retry in 30 seconds
21:00:23:192 -> I: AWS_IOT_EVT_CONNECTING
21:00:23:652 -> +CSCON: 1
21:00:23:652 -> I: RRC mode: Connected
21:00:34:950 -> I: AWS_IOT_EVT_DISCONNECTED
21:00:34:950 -> E: Cloud MQTT input error: -128
21:00:45:502 -> +CSCON: 0
21:00:45:502 -> I: RRC mode: Idle
21:00:53:195 -> I: Next connection retry in 30 seconds
21:00:53:195 -> I: AWS_IOT_EVT_CONNECTING
21:00:53:742 -> +CSCON: 1
21:00:53:742 -> I: RRC mode: Connected
21:01:05:127 -> I: AWS_IOT_EVT_DISCONNECTED
21:01:05:127 -> E: Cloud MQTT input error: -128
21:01:15:675 -> +CSCON: 0
21:01:15:675 -> I: RRC mode: Idle
21:01:23:201 -> I: Next connection retry in 30 seconds
21:01:23:201 -> I: AWS_IOT_EVT_CONNECTING
21:01:25:092 -> +CSCON: 1
21:01:25:092 -> I: RRC mode: Connected
21:01:36:774 -> I: AWS_IOT_EVT_DISCONNECTED
21:01:36:774 -> E: Cloud MQTT input error: -128
21:01:47:354 -> +CSCON: 0
21:01:47:354 -> I: RRC mode: Idle
21:01:53:200 -> I: Next connection retry in 30 seconds
21:01:53:200 -> I: AWS_IOT_EVT_CONNECTING
21:01:53:572 -> +CSCON: 1
21:01:53:572 -> I: RRC mode: Connected
21:02:05:256 -> I: AWS_IOT_EVT_DISCONNECTED
21:02:05:256 -> E: Cloud MQTT input error: -128
21:02:15:804 -> +CSCON: 0
21:02:15:804 -> I: RRC mode: Idle
21:02:23:202 -> I: Next connection retry in 30 seconds
21:02:23:202 -> I: AWS_IOT_EVT_CONNECTING
21:02:23:662 -> +CSCON: 1
21:02:23:662 -> I: RRC mode: Connected
21:02:34:158 -> I: AWS_IOT_EVT_DISCONNECTED
21:02:34:158 -> E: Cloud MQTT input error: -128
21:02:44:732 -> +CSCON: 0
21:02:44:732 -> I: RRC mode: Idle
21:02:53:205 -> I: Next connection retry in 30 seconds
21:02:53:205 -> I: AWS_IOT_EVT_CONNECTING
21:02:53:731 -> +CSCON: 1
21:02:53:731 -> I: RRC mode: Connected
21:03:04:999 -> I: AWS_IOT_EVT_DISCONNECTED
21:03:04:999 -> E: Cloud MQTT input error: -128
21:03:15:546 -> +CSCON: 0
21:03:15:546 -> I: RRC mode: Idle
21:03:23:210 -> I: Next connection retry in 30 seconds
21:03:23:224 -> I: AWS_IOT_EVT_CONNECTING
21:03:23:811 -> +CSCON: 1
21:03:23:811 -> I: RRC mode: Connected
21:03:34:449 -> I: AWS_IOT_EVT_DISCONNECTED
21:03:34:449 -> E: Cloud MQTT input error: -128
21:03:45:019 -> +CSCON: 0
21:03:45:019 -> I: RRC mode: Idle
21:03:53:211 -> I: Next connection retry in 30 seconds
21:03:53:211 -> I: AWS_IOT_EVT_CONNECTING
21:03:53:572 -> +CSCON: 1
21:03:53:572 -> I: RRC mode: Connected
21:04:05:905 -> I: AWS_IOT_EVT_DISCONNECTED
21:04:05:905 -> E: Cloud MQTT input error: -128
21:04:16:539 -> +CSCON: 0
21:04:16:539 -> I: RRC mode: Idle
21:04:23:213 -> I: Next connection retry in 30 seconds
21:04:23:213 -> I: AWS_IOT_EVT_CONNECTING
21:04:23:662 -> +CSCON: 1
21:04:23:662 -> I: RRC mode: Connected
21:04:34:630 -> I: AWS_IOT_EVT_DISCONNECTED
21:04:34:630 -> E: Cloud MQTT input error: -128
21:04:45:184 -> +CSCON: 0
21:04:45:184 -> I: RRC mode: Idle
21:04:53:216 -> I: Next connection retry in 30 seconds
21:04:53:216 -> I: AWS_IOT_EVT_CONNECTING
21:04:53:731 -> +CSCON: 1
21:04:53:731 -> I: RRC mode: Connected
21:05:05:064 -> I: AWS_IOT_EVT_DISCONNECTED
21:05:05:064 -> E: Cloud MQTT input error: -128
21:05:15:659 -> +CSCON: 0
21:05:15:659 -> I: RRC mode: Idle
21:05:23:219 -> I: Next connection retry in 30 seconds
21:05:23:219 -> I: AWS_IOT_EVT_CONNECTING
21:05:23:811 -> +CSCON: 1
21:05:23:811 -> I: RRC mode: Connected
21:05:35:944 -> I: AWS_IOT_EVT_DISCONNECTED
21:05:35:944 -> E: Cloud MQTT input error: -128
21:05:46:498 -> +CSCON: 0
21:05:46:498 -> I: RRC mode: Idle
21:05:53:221 -> I: Next connection retry in 30 seconds
21:05:53:221 -> I: AWS_IOT_EVT_CONNECTING
21:05:53:582 -> +CSCON: 1
21:05:53:582 -> I: RRC mode: Connected
21:06:05:519 -> I: AWS_IOT_EVT_DISCONNECTED
21:06:05:519 -> E: Cloud MQTT input error: -128
21:06:16:090 -> +CSCON: 0
21:06:16:090 -> I: RRC mode: Idle
21:06:23:224 -> I: Next connection retry in 30 seconds
21:06:23:224 -> I: AWS_IOT_EVT_CONNECTING
21:06:25:251 -> +CSCON: 1
21:06:25:251 -> I: RRC mode: Connected
21:06:37:159 -> I: AWS_IOT_EVT_DISCONNECTED
21:06:37:159 -> E: Cloud MQTT input error: -128
21:06:47:745 -> +CSCON: 0
21:06:47:745 -> I: RRC mode: Idle
21:06:53:227 -> I: Next connection retry in 30 seconds
21:06:53:227 -> I: AWS_IOT_EVT_CONNECTING
21:06:53:731 -> +CSCON: 1
21:06:53:731 -> I: RRC mode: Connected
21:07:17:985 -> +CSCON: 0
21:07:17:985 -> I: RRC mode: Idle
21:07:23:234 -> W: connection_poll_start failed, error: -119
21:07:23:234 -> E: aws_iot_connect, error: -119
21:07:23:234 -> I: Next connection retry in 30 seconds
21:07:53:244 -> W: connection_poll_start failed, error: -119
21:07:53:244 -> E: aws_iot_connect, error: -119
21:07:53:244 -> I: Next connection retry in 30 seconds
21:08:10:531 -> +CSCON: 1
21:08:10:531 -> I: RRC mode: Connected
21:08:21:664 -> +CSCON: 0
21:08:21:664 -> I: RRC mode: Idle
21:08:23:253 -> W: connection_poll_start failed, error: -119
21:08:23:253 -> E: aws_iot_connect, error: -119
21:08:23:253 -> I: Next connection retry in 30 seconds
21:08:53:263 -> W: connection_poll_start failed, error: -119
21:08:53:263 -> E: aws_iot_connect, error: -119
21:08:53:263 -> I: Next connection retry in 30 seconds
21:09:23:272 -> W: connection_poll_start failed, error: -119
21:09:23:272 -> E: aws_iot_connect, error: -119
21:09:23:272 -> I: Next connection retry in 30 seconds
21:09:53:282 -> W: connection_poll_start failed, error: -119
21:09:53:282 -> E: aws_iot_connect, error: -119
21:09:53:282 -> I: Next connection retry in 30 seconds

0728.RTTLogger_Channel_modem_trace.log