Zigbee router generates ZB_NWK_SIGNAL_NO_ACTIVE_LINKS_LEFT signal all the time

[jemalkorra]

Hello everyone,

I'm encountering an issue with my Zigbee network that I hope someone can assist me with. Despite my efforts, I haven't been able to find a resolution.

I'm using two nrf52840 DK boards, one serving as the coordinator and the other as a router. Initially, the router successfully joins the network, but I consistently receive the ZB_NWK_SIGNAL_NO_ACTIVE_LINKS_LEFT signal thereafter. Strangely, the state signal appears to be normal. I've attached a Wireshark log along with logs from both the router and coordinator for further reference.

Any insights or assistance on resolving this would be greatly appreciated.

Thank you,

Julen

Fullscreen PARENT_UNREACHABLE_router.txt Download

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*** Booting nRF Connect SDK v2.5.1 ***

[00:00:00.012,420] <err> main: RESET

[00:00:00.012,451] <dbg> main: get_reset_reason: Reset cause is: RESET_PIN

[00:00:00.012,481] <inf> nvram_app: Page info: size 4096, start offset 1024000

[00:00:00.012,542] <dbg> fs_nvs: nvs_recover_last_ate: Recovering last ate from sector 0

[00:00:00.020,568] <inf> fs_nvs: 3 Sectors of 4096 bytes

[00:00:00.020,599] <inf> fs_nvs: alloc wra: 0, fc8

[00:00:00.020,599] <inf> fs_nvs: data wra: 0, 2c

[00:00:00.020,629] <inf> nvram_app: NVRAM initialized

[00:00:00.020,690] <inf> zb_conf: NVRAM first id is correct

[00:00:00.020,751] <dbg> zb_conf: zb_conf_read_from_nvram: Extended PAN ID:

88 88 00 00 00 00 00 00 |........

[00:00:00.020,751] <wrn> zb_conf: Reading Node Identifier from NVRAM

[00:00:00.020,812] <wrn> zb_conf: Node Identifier:

XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

*** Booting nRF Connect SDK v2.5.1 ***
[00:00:00.012,420] <err> main: RESET
[00:00:00.012,451] <dbg> main: get_reset_reason: Reset cause is: RESET_PIN

[00:00:00.012,481] <inf> nvram_app: Page info: size 4096, start offset 1024000

[00:00:00.012,542] <dbg> fs_nvs: nvs_recover_last_ate: Recovering last ate from sector 0
[00:00:00.020,568] <inf> fs_nvs: 3 Sectors of 4096 bytes
[00:00:00.020,599] <inf> fs_nvs: alloc wra: 0, fc8
[00:00:00.020,599] <inf> fs_nvs: data wra: 0, 2c
[00:00:00.020,629] <inf> nvram_app: NVRAM initialized

[00:00:00.020,690] <inf> zb_conf: NVRAM first id is correct

[00:00:00.020,751] <dbg> zb_conf: zb_conf_read_from_nvram: Extended PAN ID:
                                  88 88 00 00 00 00 00 00                          |........
[00:00:00.020,751] <wrn> zb_conf: Reading Node Identifier from NVRAM

[00:00:00.020,812] <wrn> zb_conf: Node Identifier:

[00:00:00.020,812] <wrn> zb_conf: Size of Node Identifier: 21

[00:00:00.020,874] <inf> zb_conf: Node Identifier: TCU_SUNNER_ID_198

[00:00:00.020,935] <dbg> zb_conf: zb_get_mac_addr_high: Zigbee long address:
[00:00:00.020,965] <dbg> zb_conf: zb_get_mac_addr_high: MAC address:
                                  a2 46 b3 cc 1f 36 ce f4                          |.F...6..
[00:00:00.020,996] <dbg> zb_conf: zb_get_mac_addr_high: MAC address:
                                  1f 36 ce f4                                      |.6..
[00:00:00.021,026] <dbg> zb_conf: zb_get_mac_addr_low: Zigbee long address:
[00:00:00.021,057] <dbg> zb_conf: zb_get_mac_addr_low: MAC address:
                                  f4 ce 36 1f cc b3 46 a2                          |..6...F.
[00:00:00.021,087] <dbg> zb_conf: zb_get_mac_addr_low: MAC address:
                                  a2 46 b3 cc                                      |.F..
[00:00:00.021,301] <inf> main: Router started successfully
[00:00:00.703,521] <wrn> main: SIGNAL 23 , state not OK
[00:00:00.703,552] <inf> zigbee_app_utils: Production configuration is not present or invalid (status: -1)
[00:00:00.704,132] <wrn> main: SIGNAL 1 , state OK
[00:00:00.704,162] <wrn> main: Parent Node: 0xffff
[00:00:00.704,193] <inf> zigbee_app_utils: Zigbee stack initialized
[00:00:00.710,998] <wrn> main: SIGNAL 5: Device started for the first time after the NVRAM erase
[00:00:00.710,998] <inf> zigbee_app_utils: Device started for the first time
[00:00:00.711,029] <inf> zigbee_app_utils: Start network steering
[00:00:00.711,059] <inf> zigbee_app_utils: Started network rejoin procedure.
[00:00:10.304,534] <dbg> main: diagnostic_zigbee_info: Zigbee application joined the network: bellow some info:

[00:00:10.304,565] <dbg> main: diagnostic_zigbee_info: zigbee shrot addr:  0xa1ee

[00:00:10.304,595] <dbg> main: diagnostic_zigbee_info: Extended PAN ID:
                               00 00 00 00 00 00 88 88                          |........
[00:00:10.304,626] <dbg> main: diagnostic_zigbee_info: zigbee role router

[00:00:10.304,626] <dbg> main: diagnostic_zigbee_info: zigbee channel: 23

[00:00:10.974,975] <wrn> main: SIGNAL 54 , state OK
[00:00:10.974,975] <wrn> main: Parent Node: 0x0000
[00:00:10.975,006] <inf> zigbee_app_utils: Unimplemented signal (signal: 54, status: 0)
[00:00:11.435,241] <wrn> main: SIGNAL 54 , state OK
[00:00:11.435,272] <wrn> main: Parent Node: 0x0000
[00:00:11.435,302] <inf> zigbee_app_utils: Unimplemented signal (signal: 54, status: 0)
[00:00:11.438,323] <wrn> main: SIGNAL 10 , state OK
[00:00:11.438,354] <wrn> main: Parent Node: 0x0000
[00:00:11.438,385] <wrn> main: Device is encountering issues during steering.
[00:00:11.438,598] <inf> zigbee_app_utils: Joined network successfully (Extended PAN ID: 0000000000008888, PAN ID: 0x1226)
[00:00:11.438,598] <inf> zigbee_app_utils: Network rejoin procedure stopped.
[00:01:00.002,471] <dbg> main: display_counters: APS RX COUNTERS: Total 0, Binary 0, Commis 0
[00:01:00.002,502] <dbg> main: display_counters: Uart frames: Tx 0, Rx 0
[00:01:10.901,214] <wrn> main: SIGNAL 24 , state OK
[00:01:10.901,245] <wrn> main: Parent Node: 0x0000
[00:01:10.901,275] <wrn> main: Device is encountering issues during steering.
[00:01:10.901,275] <wrn> zigbee_app_utils: Parent is unreachable
[00:01:25.868,591] <wrn> main: SIGNAL 24 , state OK
[00:01:25.868,621] <wrn> main: Parent Node: 0x0000
[00:01:25.868,621] <wrn> main: Device is encountering issues during steering.
[00:01:25.868,652] <wrn> zigbee_app_utils: Parent is unreachable
[00:01:40.828,735] <wrn> main: SIGNAL 24 , state OK
[00:01:40.828,765] <wrn> main: Parent Node: 0x0000
[00:01:40.828,796] <wrn> main: Device is encountering issues during steering.
[00:01:40.828,796] <wrn> zigbee_app_utils: Parent is unreachable
[00:01:55.835,479] <wrn> main: SIGNAL 24 , state OK
[00:01:55.835,510] <wrn> main: Parent Node: 0x0000
[00:01:55.835,510] <wrn> main: Device is encountering issues during steering.
[00:01:55.835,540] <wrn> zigbee_app_utils: Parent is unreachable
[00:02:00.004,760] <dbg> main: display_counters: APS RX COUNTERS: Total 0, Binary 0, Commis 0
[00:02:00.004,821] <dbg> main: display_counters: Uart frames: Tx 0, Rx 0
[00:02:10.808,898] <wrn> main: SIGNAL 24 , state OK
[00:02:10.808,929] <wrn> main: Parent Node: 0x0000
[00:02:10.808,929] <wrn> main: Device is encountering issues during steering.
[00:02:10.808,959] <wrn> zigbee_app_utils: Parent is unreachable
[00:02:25.789,459] <wrn> main: SIGNAL 24 , state OK
[00:02:25.789,489] <wrn> main: Parent Node: 0x0000
[00:02:25.789,489] <wrn> main: Device is encountering issues during steering.
[00:02:25.789,520] <wrn> zigbee_app_utils: Parent is unreachable
[00:02:40.772,369] <wrn> main: SIGNAL 24 , state OK
[00:02:40.772,430] <wrn> main: Parent Node: 0x0000
[00:02:40.772,430] <wrn> main: Device is encountering issues during steering.
[00:02:40.772,460] <wrn> zigbee_app_utils: Parent is unreachable
[00:02:55.740,661] <wrn> main: SIGNAL 24 , state OK
[00:02:55.740,692] <wrn> main: Parent Node: 0x0000
[00:02:55.740,692] <wrn> main: Device is encountering issues during steering.

ZB_NWK_SIGNAL_NO_ACTIVE_LINKS_LEFT_LOG.pcapng

Fullscreen PARENT_UNREACHABLE_coordinator.txt Download

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W: JULEN ZB_ZDO_SIGNAL_DEVICE_AUTHORIZED

I: Device authorization event received (short: 0xd239, long: f4ce361fccb346a2, authorization type: 0, authorization status: 0)

I: Unimplemented signal (signal: 54, status: 0)

I: Network steering finished

I: nRF5 802154 radio initialized

*** Booting nRF Connect SDK v2.5.1 ***

I: Starting ZBOSS Coordinator example

I: ZBOSS Coordinator example started

W: JULEN ZB_ZDO_SIGNAL_PRODUCTION_CONFIG_READY

I: Production configuration is not present or invalid (status: -1)

W: JULEN ZB_ZDO_SIGNAL_SKIP_STARTUP

I: Zigbee stack initialized

I: Device started for the first time

I: Start network formation

I: Unimplemented signal (signal: 54, status: 0)

W: JULEN ZB_BDB_SIGNAL_FORMATION

XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

W: JULEN ZB_ZDO_SIGNAL_DEVICE_AUTHORIZED

I: Device authorization event received (short: 0xd239, long: f4ce361fccb346a2, authorization type: 0, authorization status: 0)
I: Unimplemented signal (signal: 54, status: 0)
I: Network steering finished
I: nRF5 802154 radio initialized
*** Booting nRF Connect SDK v2.5.1 ***
I: Starting ZBOSS Coordinator example
I: ZBOSS Coordinator example started
W: JULEN ZB_ZDO_SIGNAL_PRODUCTION_CONFIG_READY

I: Production configuration is not present or invalid (status: -1)
W: JULEN ZB_ZDO_SIGNAL_SKIP_STARTUP

I: Zigbee stack initialized
I: Device started for the first time
I: Start network formation
I: Unimplemented signal (signal: 54, status: 0)
W: JULEN ZB_BDB_SIGNAL_FORMATION

I: Network formed successfully, start network steering (Extended PAN ID: 0000000000008888, PAN ID: 0x1226)
I: Unimplemented signal (signal: 54, status: 0)
I: Allow pre-Zigbee 3.0 devices to join the network
I: Network steering started
W: JULEN ZB_NWK_SIGNAL_DEVICE_ASSOCIATED

W: Obsolete signals, used for pre-R21 ZBOSS API. Ignore
W: JULEN ZB_ZDO_SIGNAL_DEVICE_UPDATE

I: Device update received (short: 0x5710, long: f4ce361fccb346a2, status: 1)
W: JULEN ZB_ZDO_SIGNAL_DEVICE_AUTHORIZED

I: Device authorization event received (short: 0x5710, long: f4ce361fccb346a2, authorization type: 0, authorization status: 0)
I: Unimplemented signal (signal: 54, status: 0)
I: Network steering finished
I: Top level commissioning restated
I: Unimplemented signal (signal: 54, status: 0)
I: Allow pre-Zigbee 3.0 devices to join the network
I: Network steering started
W: JULEN ZB_NWK_SIGNAL_DEVICE_ASSOCIATED

W: Obsolete signals, used for pre-R21 ZBOSS API. Ignore
W: JULEN ZB_ZDO_SIGNAL_DEVICE_UPDATE

I: Device update received (short: 0xa1ee, long: f4ce361fccb346a2, status: 1)
W: JULEN ZB_ZDO_SIGNAL_DEVICE_AUTHORIZED

I: Device authorization event received (short: 0xa1ee, long: f4ce361fccb346a2, authorization type: 0, authorization status: 0)
I: Unimplemented signal (signal: 54, status: 0)
I: Network steering finished
I: Top level commissioning restated
I: Unimplemented signal (signal: 54, status: 0)
I: Allow pre-Zigbee 3.0 devices to join the network
I: Network steering started
W: JULEN ZB_NWK_SIGNAL_DEVICE_ASSOCIATED

W: Obsolete signals, used for pre-R21 ZBOSS API. Ignore
W: JULEN ZB_ZDO_SIGNAL_DEVICE_UPDATE

I: Device update received (short: 0xa1ee, long: f4ce361fccb346a2, status: 1)
W: JULEN ZB_ZDO_SIGNAL_DEVICE_AUTHORIZED

I: Device authorization event received (short: 0xa1ee, long: f4ce361fccb346a2, authorization type: 0, authorization status: 0)
I: Unimplemented signal (signal: 54, status: 0)
I: Network steering finished