Unable to program board

[amanb]

I'm seeing an issue when trying to program the nRF54H20 board. I have python 3.10.9 installed. Does nrfutil specifically need python 3.9? Any support with this would be appreciated

[Jennifer Gibbs]

Hello Aman,

Which version of the nRF54H20 PDK are you using? You can just take a picture of the white sticker on the board for me if you want. Also, what version of the SDK and toolchain are you using again? I believe the only version of the SDK that is compatible with the nRF54H20 is v2.7.99-cs1 and that is only compatible with PCA10175 v0.8.0. I believe this may be the issue you are running into. 

Thank you,
Jennifer Gibbs

[amanb]

Hi Jennifer,

I've attached a picture of the dev-kit below, it seems to be the correct one. 

I've been using version 2.7.0 of the SDK - that would explain the issues I'm seeing. Is there an updated version of the toolchain? I only seem to see versions up to 2.7.0, even after updating the SDK to 2.7.99-cs1, and when I try to build with this combo of SDK 2.7.99-cs1 and toolchain 2.7.0, I get the below error, presumably because the versions are mismatched.

[Jennifer Gibbs]

Hello Aman,

Yes, use toolchain v2.7.0 with SDK v2.7.99-cs1. You have the correct board so you should just need to update your SDK version. Let me know if you have any issues with that.

Thank you,

Jennifer Gibbs

[amanb]

Hi Jennifer,

I'm seeing the same behaviour laid out in this ticket by another user:  Build configuration incomplete
I updated to the pre-release version as suggested in the ticket, but am seeing the same issue reported by this user, which I sent a screenshot of in my previous response (could not find a config file for nrf-regtool that matches the correct version).

The solution proposed in that ticket is to use SDK v2.7.0, which obviously won't apply here. Is there a solution for this while using SDK v2.7.99-cs1?

Thanks,

Aman

[Jennifer Gibbs]

Hello Aman,

Which sample are you trying to build? Can you provide the full build output?

Thank you,

Jennifer