Hello,
I just received my Thingy:91X which I purchased through DigiKey. I am trying to connect it to hello.nrfcloud but I keep getting the following message: " The fingerprint you have provided is not recognized, and we were unable to identify the device it belongs to.". So I registered through the nrf cloud and tried to add the device through the LTE Device tab but I do not have the PIN/HWID. To try to get this I downloaded the nrf connect to desktop application but no matter how many times I change ports or turn it off and on again it can not find the device. So I am coming on here to see if I can get some help on resolving this issue.
Thank you