Device does not show queued FOTA update

Hi,

We have defined a FOTA update for a set of devices. Our device SW follows the 'multi-service sample' code for FOTA.

Generally, FOTA works well for devices in a job. But occasionally we get the following situation:

The FOTA job shows the FOTA is queued for all devices. But when you look at individual devices then some don't show the FOTA job as queued, and it never becomes queued. So the device does not receive the FOTA update.

Example: This is FOTA job. FOTA is queued for devices ending d418 and b0ed:

Looking at the individual devices: b0ed shows the FOTA queued, but d418 doesn't show the FOTA queued.

Any advice is appreciated.

Thanks,

Terremne

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