NVS source device does not show in sound>input in Ubuntu

[Antonio]

Hi,

The environment is Ubuntu 16.04 running on parallels on a mac pro.

I am following all the installation instructions and I get no errors, except that the opus driver is already installed.

The Smart Remote 3 shows as paired and I turn it on on the bluetooth connection.

The source does not appear on the sound>input options.

A curios thing is that when I reset ubuntu, not when I go to check Smart Remote 3 connection on bluetooth it appears as not paired.

Please help.

[Ole Bauck]

Try to remove the device in the bluetooth settings, run these to commands in the terminal:

sudo rm -rf /var/lib/bluetooth/*
sudo service bluetooth restart

And then connect to the device again (after deleting the bonds on the device by power cycling while pressing the orange button between the Ch+ and Volume Up buttons).

It is a bug in Ubuntu with all HIDs devices that enforces encryption. The result is that encryption is not established, but the device is still connected. The HID service cannot be read without encryption, so Host do not see HID service in the remote.