Power profiler supported Python packages

[NickM]

I am having some trouble getting the Power Profiler to start up correctly. Currently, I have the PPK DK plugged onto the PCA10040 DK. All of the onboard switches are set to use the DK. There are a few other related questions, but none of them are matching the versions I am using shown below.

The debug message I am seeing is shown below.

Checking installed packages pyside: 1.2.4 pyqtgraph: 0.10.0 numpy: 1.12.1 pynrfjprog: 9.0.0 Warning: The software is tested with PyQtGraph 0.9.10, and may not work with your version (0.10.0) Warning: The software is tested with np 1.9.2, and may not work with your version (1.12.1) Power Profiler Kit started, initializing... Unable to connect to the PPK, check debugger connection and make sure pynrfjprog is up to date.

Does anyone know if the software should work with the above versions. Ideally I would like to avoid have to downgrade unless absolutely necessary.

Thanks for you help!

[Sigurd]

Hi,

Please go through the comments in this post.

Summarized check-list from the post:

• All switches are in 'DK' position
• Make sure the PPK is correctly mounted on the DK
• Make sure that SB9 is cut on the DK so that the chip you 'see' is not the one on the DK.
• If the wrong firmware is running on the PPK chip (if you accidentally programmed it instead of the DK), you can reprogram the firmware by running the flash_ppk.py script inside the software folder.
• Install VC++ 9.0 Runtime
• Install Python 2.7.12, and run python_packages.bat
• Make sure that you have x86 version of python, and not a x64 version.