ble_app_hids_keyboard example and Windows 7 Driver issue

[aalhajeh]

Hi,

I'm having some issues getting the ble_app_hids_keyboard example working on  Windows 7! While I can pair and connect from Windows 7 the Bluetooth HID driver fails to install with an Error code 10 (This device Cannot Start). The setup I have is using broadcom bcm20702 chipset and Broadcom WIDCOMM Bluetooth version 6.5.1.6930 running on Windows 7 X64 ( Service Pack 1).

I can pair the ble_app_hids_keyboard example to WIndows 10, Mac OS, and Android with no issues so this issue only happens on Windows 7.

Here is the log from the nRF52-DK when the pairs to windows 7:

0> <info> app: HID Keyboard example started.
 0> <info> app: Fast advertising.
 0> <info> app: Connected
 0> <info> app: Connection secured: role: 1, conn_handle: 0x0, procedure: 1.
 0> <info> app: New Bond, add the peer to the whitelist if possible
 0> <info> app:     m_whitelist_peer_cnt 1, MAX_PEERS_WLIST 8

I tried the ble_app_hids_keyboard example example using s112 and s132 softdevices and I got the same error on Windows 7

FYI, I also have the Desktop 2 Dev kit and it works OK on the same PC with windows 7!

any ideas?

Thanks

Anas

[Martin Lesund]

Hi Anas,

BLE is not supported natively on Windows7. I don't think you can use BLE HID devices on Windows 7 out of the box. It should works on a Windows 8 or 10 machine though.

Another thread explaining this

I'm sorry for any inconvenience this causes you. 

[aalhajeh]

But as I mentioned, the Desktop 2 Dev kit (Using S110 sofdevice) works on Windows 7! So Why Can't the new SDK (14.2) and s112 softdevice work on the same WIndows 7 PC?

Thanks

Anas

[jing]

Desktop 2 keyboard support multi-protocol transport namely the BLE and Gazell (Nordic's 2.4GHz proprietary).

Are you sure the keyboard is communicating with Windows 7 PC via BLE and not Gazell with the nRF24LU1p dongle as the receiver?

jing

[aalhajeh]

Yes, the keyboard is communicating via BLE as I don't have the Gazell dongle attached to the PC.

[aalhajeh]

Hi,

I  tried SDK version 11 keyboard example project on the nRF52-DK board and it worked OK with windows 7! What changes in the SDK 12.0 and newer would contribute to this issue? Also can I try the keyboard example in SDK 14.2 with the Softdevice S132 from SDK 11?

Thanks,

Anas