Connection to LTE network

[ctchong]

Hi, 

I just got the nRF9160 dk and managed to register on the network following the tutorial. However, I tried to turn it on the next day and it doesn't connect to the network. I tried to check the nRF cloud dashboard to see the data usage but can't find any button on the website. There isn't a "buy more data" button as well as specified on the https://devzone.nordicsemi.com/b/nrf9160-development-status/posts/ibasis-global-access-for-things-frequently-asked-questions-faq

Please help. 

Thank you 

Best regards,

Chong 

[Håkon Alseth]

Hi,

 

I am currently trying to gather information about this, as I am experiencing some problems with my iBasis SIM as well. I will get back to you within a couple of working days with more information.

*edit 01.02.19* I tried the procedure described by Cole Hafner and now the amount of data used should be displayed in nrf cloud when selecting your LTE device. Could you try this and see if it works?

Kind regards,

Håkon

[iBasis Tech Support]

Hi All,

We were experiencing intermittent issues.  They are fixed now.  Please try again.   Kind Regards, iBasis Tech Support

[Cole Hafner]

Hi ctchong

Are you able to see a data usage metric on the device page (the one that you registered the SIM card with)? If not, that could mean your device isn't linked to your SIM. You could try to delete the device and re-add it. 

If all else fails, please DM me the ICCID of the SIM. 

Thank you.

Cole

[ctchong]

Hi Cole, 

I'm getting the following when I use the LTE Link Monitor program. 

LTE LC config ...

[00:00:01.054,016] 

[1;31m<err> net_if.net_if_init: There is no network interface to work with!

[0m

AT+CFUN?

Is this normal? or is my board faulty?

Thank you 

Best regards,

Chong

[Håkon Alseth]

Hi,

 

If you have an older version of the at_client FW on your device, you will see this error message pop up. You can safely ignore that specific print out.

Does the rest of the at_client application not run properly? Are you able to register your SIM properly now?

Kind regards,

Håkon