nRF BLE Mesh Provisioning through Android app fails

[Honey]

Hi,

I am getting error while trying to configure Mesh node. I am using Light switch server example and configure through nRF Mesh Application. Attached some screenshots of error.

Regards

Honey

[Simonr]

Hi

Due to the summer holidays in Norway, our support team is understaffed this week, and delayed replies must be expected. Sorry for the inconvenience!

Billy, please create a new ticket, as having comments this long, is usually more confusing than anything. Feel free to link to this case if you think it will help though!

Honey, it seems like the nRF log wasn't uploaded. Could you please try uploading it again, and I will have a look at it.

Best regards,

Simon

[Billy-IV]

Simonr,

For clarification you are wanting me to open a separate forum post for the same bug?

[Simonr]

Hi Billy and Honey

No, you're right Billy, we can probably keep this to one post. I tried reproducing this error just now, with the same mesh SDK, nRF mesh app (on a Nokia 8.1 running Android 9) and did not encounter any issues when provisioning multiple boards (both clients and servers). What phones, Android versions, and nRF DKs are you experiencing this behavior on? I've tested with both nRF52832 and nRF52840DKs.

Best regards,

Simon

[Honey]

Hi Simonr,

I am using OnePlus 6T with Android version 9. It was working in nRF5 DK board. Problem i am facing in our custom board. Only difference with DK board is that it is not using any BSP LED or BUTTON. But i could manage configuration by following steps pop up after initial fails and it is working fine. I don,t think it is a connection problem because code hangs for each fails.

Regards

Honey

[Simonr]

Hi Honey

What are you using to control the other boards if you're not using buttons/BSP? Can you post a snippet of code showing how you've implemented this instead?

Best regards,

Simon