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LTE-M network not found with nrf9160 and modem firmware version 1.0.0

I have two nrf9160, one with modem firmware 0.7.29-alpha and the other with modem firmware 1.0.0. With the latest firmware the search for LTE-M network fails while with the old firmware it works. How can I debug this? Is there a way to downgrade the modem firmware?

  • Hello,

     

    Is there a way to downgrade the modem firmware?

     No, it's not possible.

     

    How can I debug this?

     Please do a modem trace as explained here, and post the lte link monitor log as well.

  • 2019-07-18T09:08:01.376Z INFO Application data folder: C:\Users\user\AppData\Roaming\nrfconnect\pc-nrfconnect-linkmonitor
    2019-07-18T09:08:03.989Z DEBUG App pc-nrfconnect-linkmonitor v1.0.0 official
    2019-07-18T09:08:03.989Z DEBUG App path: C:\Users\user\.nrfconnect-apps\node_modules\pc-nrfconnect-linkmonitor
    2019-07-18T09:08:03.989Z DEBUG nRFConnect 3.0.0 is supported by the app (^3.0.0)
    2019-07-18T09:08:03.989Z DEBUG nRFConnect path: C:\Users\user\AppData\Local\Programs\nrfconnect\resources\app.asar
    2019-07-18T09:08:03.989Z DEBUG HomeDir: C:\Users\user
    2019-07-18T09:08:03.989Z DEBUG TmpDir: C:\Users\user\AppData\Local\Temp
    2019-07-18T09:08:04.016Z VERBOSE Could not fetch serial number for serial port at COM3
    2019-07-18T09:08:14.173Z INFO Modem port is opened
    2019-07-18T09:08:14.179Z DEBUG modem >> AT+CFUN?\x0D\x0A
    2019-07-18T09:08:14.227Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-18T09:08:29.205Z DEBUG modem >> AT+CFUN?\x0D\x0A
    2019-07-18T09:08:29.212Z DEBUG modem << +CFUN: 4\x0D\x0A
    2019-07-18T09:08:29.244Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-18T09:08:29.252Z DEBUG modem >> AT+CFUN=1\x0D\x0A
    2019-07-18T09:08:29.309Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-18T09:08:36.021Z DEBUG modem >> AT+CFUN?\x0D\x0A
    2019-07-18T09:08:36.029Z DEBUG modem << +CFUN: 1\x0D\x0A
    2019-07-18T09:08:36.041Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-18T09:08:36.045Z DEBUG modem >> AT+CGSN=1\x0D\x0A
    2019-07-18T09:08:36.059Z DEBUG modem << +CGSN: "352656100158818"\x0D\x0A
    2019-07-18T09:08:36.063Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-18T09:08:36.070Z DEBUG modem >> AT+CGMI\x0D\x0A
    2019-07-18T09:08:36.082Z DEBUG modem << Nordic Semiconductor ASA\x0D\x0A
    2019-07-18T09:08:36.084Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-18T09:08:36.093Z DEBUG modem >> AT+CGMM\x0D\x0A
    2019-07-18T09:08:36.101Z DEBUG modem << nRF9160-SICA\x0D\x0A
    2019-07-18T09:08:36.109Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-18T09:08:36.113Z DEBUG modem >> AT+CGMR\x0D\x0A
    2019-07-18T09:08:36.124Z DEBUG modem << mfw_nrf9160_1.0.0\x0D\x0A
    2019-07-18T09:08:36.127Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-18T09:08:36.128Z INFO Nordic Semiconductor ASA nRF9160-SICA [mfw_nrf9160_1.0.0] SerNr: 352656100158818
    2019-07-18T09:08:36.131Z DEBUG modem >> AT+CEMODE?\x0D\x0A
    2019-07-18T09:08:36.165Z DEBUG modem << +CEMODE: 2\x0D\x0A
    2019-07-18T09:08:36.169Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-18T09:08:36.182Z DEBUG modem >> AT%XCBAND=?\x0D\x0A
    2019-07-18T09:08:36.204Z DEBUG modem << %XCBAND: (1,2,3,4,5,8,12,13,14,17,18,19,20,25,26,28,66)\x0D\x0A
    2019-07-18T09:08:36.206Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-18T09:08:36.221Z DEBUG modem >> AT+CMEE?\x0D\x0A
    2019-07-18T09:08:36.232Z DEBUG modem << +CMEE: 0\x0D\x0A
    2019-07-18T09:08:36.235Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-18T09:08:36.244Z DEBUG modem >> AT+CMEE=1\x0D\x0A
    2019-07-18T09:08:36.250Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-18T09:08:36.260Z DEBUG modem >> AT+CNEC?\x0D\x0A
    2019-07-18T09:08:36.267Z DEBUG modem << +CNEC: 0\x0D\x0A
    2019-07-18T09:08:36.276Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-18T09:08:36.293Z DEBUG modem >> AT+CNEC=24\x0D\x0A
    2019-07-18T09:08:36.300Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-18T09:08:36.309Z DEBUG modem >> AT+CGEREP?\x0D\x0A
    2019-07-18T09:08:36.315Z DEBUG modem << +CGEREP: 0,0\x0D
    2019-07-18T09:08:36.327Z DEBUG modem << \x0A
    2019-07-18T09:08:36.328Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-18T09:08:36.334Z DEBUG modem >> AT+CGDCONT?\x0D\x0A
    2019-07-18T09:08:36.343Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-18T09:08:36.348Z DEBUG modem >> AT+CGACT?\x0D\x0A
    2019-07-18T09:08:36.358Z DEBUG modem << OK\x0D\x0A
    2019-07-18T09:08:36.361Z DEBUG modem >> AT+CGEREP=1\x0D\x0A
    2019-07-18T09:08:36.368Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-18T09:08:36.377Z DEBUG modem >> AT+CIND=1,1,1\x0D\x0A
    2019-07-18T09:08:36.383Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-18T09:08:36.393Z DEBUG modem >> AT+CEREG=2\x0D\x0A
    2019-07-18T09:08:36.400Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-18T09:08:36.410Z DEBUG modem >> AT+CEREG?\x0D\x0A
    2019-07-18T09:08:36.428Z DEBUG modem << +CEREG: 2,4,"FFFE","FFFFFFFF",7\x0D\x0A
    2019-07-18T09:08:36.430Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-18T09:08:36.447Z DEBUG modem >> AT%CESQ=1\x0D\x0A
    2019-07-18T09:08:36.459Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-18T09:08:36.463Z DEBUG modem >> AT+CESQ\x0D\x0A
    2019-07-18T09:08:36.476Z DEBUG modem << +CESQ: 99,99,255,255,255,255\x0D\x0A
    2019-07-18T09:08:36.478Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-18T09:08:36.495Z DEBUG modem >> AT%XSIM=1\x0D\x0A
    2019-07-18T09:08:36.502Z DEBUG modem << OK\x0D
    2019-07-18T09:08:36.515Z DEBUG modem >> AT%XSIM?\x0D\x0A
    2019-07-18T09:08:36.529Z DEBUG modem << %XSIM: 1\x0D\x0A
    2019-07-18T09:08:36.532Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-18T09:08:36.548Z DEBUG modem >> AT+CPIN?\x0D\x0A
    2019-07-18T09:08:36.561Z DEBUG modem << +CPIN: READY\x0D\x0A
    2019-07-18T09:08:36.562Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-18T09:08:36.575Z DEBUG modem >> AT+CPINR="SIM PIN"\x0D\x0A
    2019-07-18T09:08:36.592Z DEBUG modem << +CPINR: "SIM PIN",3\x0D\x0A
    2019-07-18T09:08:36.595Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-18T09:08:36.610Z DEBUG modem >> AT+CIMI\x0D\x0A
    2019-07-18T09:08:36.624Z DEBUG modem << 204080813519025\x0D\x0A
    2019-07-18T09:08:36.626Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-18T09:08:36.628Z INFO IMSIdentity: 204080813519025
    2019-07-18T09:09:21.374Z DEBUG modem >> AT+CFUN?\x0D\x0A
    2019-07-18T09:09:21.382Z DEBUG modem << +CFUN: 1\x0D\x0A
    2019-07-18T09:09:21.395Z DEBUG modem << OK\x0D
    2019-07-18T09:09:21.413Z DEBUG modem >> AT+CGSN=1\x0D\x0A
    2019-07-18T09:09:21.426Z DEBUG modem << +CGSN: "352656100158818"\x0D\x0A
    2019-07-18T09:09:21.428Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-18T09:09:21.433Z DEBUG modem >> AT+CGMI\x0D\x0A
    2019-07-18T09:09:21.445Z DEBUG modem << Nordic Semiconductor ASA\x0D\x0A
    2019-07-18T09:09:21.446Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-18T09:09:21.451Z DEBUG modem >> AT+CGMM\x0D\x0A
    2019-07-18T09:09:21.462Z DEBUG modem << nRF9160-SICA\x0D\x0A
    2019-07-18T09:09:21.464Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-18T09:09:21.468Z DEBUG modem >> AT+CGMR\x0D\x0A
    2019-07-18T09:09:21.479Z DEBUG modem << mfw_nrf9160_1.0.0\x0D\x0A
    2019-07-18T09:09:21.481Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-18T09:09:21.484Z INFO Nordic Semiconductor ASA nRF9160-SICA [mfw_nrf9160_1.0.0] SerNr: 352656100158818
    2019-07-18T09:09:21.494Z DEBUG modem >> AT+CEMODE?\x0D\x0A
    2019-07-18T09:09:21.502Z DEBUG modem << +CEMODE: 2\x0D\x0A
    2019-07-18T09:09:21.507Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-18T09:09:21.526Z DEBUG modem >> AT%XCBAND=?\x0D\x0A
    2019-07-18T09:09:21.545Z DEBUG modem << %XCBAND: (1,2,3,4,5,8,12,13,14,17,18,19,20,25,26,28,66)\x0D\x0A
    2019-07-18T09:09:21.546Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-18T09:09:21.551Z DEBUG modem >> AT+CMEE?\x0D\x0A
    2019-07-18T09:09:21.563Z DEBUG modem << +CMEE: 1\x0D\x0A
    2019-07-18T09:09:21.565Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-18T09:09:21.577Z DEBUG modem >> AT+CNEC?\x0D\x0A
    2019-07-18T09:09:21.582Z DEBUG modem << +CNEC: 24\x0D\x0A
    2019-07-18T09:09:21.584Z DEBUG modem << OK\x0D
    2019-07-18T09:09:21.595Z DEBUG modem >> AT+CGEREP?\x0D\x0A
    2019-07-18T09:09:21.608Z DEBUG modem << +CGEREP: 1,0\x0D\x0A
    2019-07-18T09:09:21.609Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-18T09:09:21.612Z DEBUG modem >> AT+CIND=1,1,1\x0D\x0A
    2019-07-18T09:09:21.618Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-18T09:09:21.629Z DEBUG modem >> AT+CEREG=2\x0D\x0A
    2019-07-18T09:09:21.646Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-18T09:09:21.649Z DEBUG modem >> AT+CEREG?\x0D\x0A
    2019-07-18T09:09:21.661Z DEBUG modem << +CEREG: 2,4,"FFFE","FFFFFFFF",7\x0D\x0A
    2019-07-18T09:09:21.663Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-18T09:09:21.674Z DEBUG modem >> AT%CESQ=1\x0D\x0A
    2019-07-18T09:09:21.684Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-18T09:09:21.695Z DEBUG modem >> AT+CESQ\x0D\x0A
    2019-07-18T09:09:21.708Z DEBUG modem << +CESQ: 99,99,255,255,255,255\x0D\x0A
    2019-07-18T09:09:21.710Z DEBUG modem << OK\x0D\x0A
    2019-07-18T09:09:21.715Z DEBUG modem >> AT%XSIM=1\x0D\x0A
    2019-07-18T09:09:21.729Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-18T09:09:21.732Z DEBUG modem >> AT%XSIM?\x0D\x0A
    2019-07-18T09:09:21.744Z DEBUG modem << %XSIM: 1\x0D\x0A
    2019-07-18T09:09:21.746Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-18T09:09:21.762Z DEBUG modem >> AT+CPIN?\x0D\x0A
    2019-07-18T09:09:21.768Z DEBUG modem << +CPIN: READY\x0D\x0A
    2019-07-18T09:09:21.771Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-18T09:09:21.787Z DEBUG modem >> AT+CPINR="SIM PIN"\x0D\x0A
    2019-07-18T09:09:21.800Z DEBUG modem << +CPINR: "SIM PIN",3\x0D\x0A
    2019-07-18T09:09:21.801Z DEBUG modem << OK\x0D\x0A
    2019-07-18T09:09:21.817Z DEBUG modem >> AT+CIMI\x0D\x0A
    2019-07-18T09:09:21.829Z DEBUG modem << 204080813519025\x0D\x0A
    2019-07-18T09:09:21.831Z DEBUG modem << OK\x0D\x0A\x00
    2019-07-18T09:09:21.832Z INFO IMSIdentity: 204080813519025
    2019-07-18T09:09:27.796Z DEBUG modem >> AT+COPS=?\x0D\x0A
    2019-07-18T09:10:01.359Z DEBUG modem << ERROR\x0D\x0A\x00
    2019-07-18T09:10:01.362Z ERROR Network search failed: Error: AT+COPS=?
     failed
    2019-07-18T09:10:01.371Z DEBUG modem << %CESQ: 42,2\x0D\x0A\x00
    2019-07-18T09:10:04.234Z DEBUG modem << +CGEV: ME PDN ACT 0,0\x0D\x0A\x00
    2019-07-18T09:10:04.249Z DEBUG modem >> AT+CGDCONT?\x0D\x0A
    2019-07-18T09:10:04.251Z DEBUG modem << +CNEC_ESM: 50,0\x0D\x0A\x00
    2019-07-18T09:10:04.253Z DEBUG modem << +CEREG: 5,"01B0","07F1126E",7\x0D\x0A\x00
    2019-07-18T09:10:04.256Z DEBUG modem << +CIND: "service",1\x0D\x0A\x00
    2019-07-18T09:10:04.272Z DEBUG modem << +CIND: "roam",1\x0D\x0A\x00
    

    trace-2019-07-18T09-08-10.085Z.bin

  • Hakon, have you had a chance to look at the logs?

  • Yes, but I haven't found any solution yet. Are you using an iBasis SIM card?

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