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"No JLink Device found" nRF51 uVision 5.13

I cannot get uVision to recognize the J-Link OB device on my nRF51 Eval board. uVision DOES work with a different J-Link OB eval board targeting the same device, the Rigado BMD-200. Both work with the SEGGER tools. The only appreciable difference between these boards seems to be that the nRF51 J-Link device has the following name: J-Link OB-SAM3U128-V2-NordicSem V1.00 The BMD-200 device name is: J-Link OB-SAM3U128 V1 The V2/nRF51 J-Link shows up as a disk drive under Windows, V1 does not. I've tried re-installing the SEGGER drivers, changing the JlinkARM.dll version in C:\Keil_v5\ARM\Segger, and verifying the USB ID as described here: www.keil.com/.../3576.htm . I also tried installing the software on 2 other machines; one behaves the same way, the other works normally. The two devices do load slightly different drivers according to their hardware IDs: nRF51-DK: VID/PID = 1366/1015 BMD-200: VID/PID = 1366/0105

Has anyone else experienced and solved this? A Nordic engineer has been assisting me but so far no success.

Thanks

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