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Android app connection problem after importing network from json file

I am using nrfmesh android app. I have configured a mesh network. exported network. then reinstalled app and connect to network. then tried to read state of device, then get operation timeout error.

  • Could you please provide some more information about your issue. 

    What version of the nRF Mesh app are you using?
    Which version of the nRF5 SDK for Mesh are you working with?
    Information about your network; number of nodes etc. 
    What phone model and OS version?

    The more information you can add, the easier it will be for us to support you.

    Best regards, 
    Joakim

  • Good evening Sir,

    Ok Sir. I will explain the case :

    nRF Mesh App Version : 2.1.4

    Android Version : 7.0

    Phone Model : honor MediaPad T3, Model Number : KOB-L09

    nRF5 SDK for Mesh Version: 4.0.0

    Information about network :

    1. I have created a mesh network where  I have configured 2 nodes say A and B.

    2. on A node I have 2 on-off servers and set publication address 0x0001 and 0x0002. The lamp operates ok on hardware.

    3. on B node I have 2 on-off servers and set publication address 0x0003 and 0x0004. The lamp operates ok on hardware.

    4. Then I exported network to a json file.

    5. Then reinstalled the app and imported the network from json file.

    6. I got the configured network. Then I connected to network.

    7. Then I tried to Read State of any Lamp then I got operation time out error, also I got same error while ON/OFF lamp.

    8. I need to solve this problem.

    Kindly suggest the solution.

    Regards!

  • Hello,

    I want to solve this issue. Is it possible?

    Have you checked the issue?

  • Hi,

    I'll forward this question to our developers of the nRF Mesh app. I haven't seen this before.

    Can you try to manually connect to the node you want to control?
    By disabling automatic connection and manually selecting the given node as a proxy node.

    Best regards,
    Joakim

  • Thanks for getting back.

    By disabling automatic connection and manually selecting the given node as a proxy node. ->

    I have already checked it by manually selecting the given node.

    It gets connected, but while Read state or On-OFF operation it gives Operation Time Out error.

    Please suggest the solution.

    Thank you.

    Regards,

    Anaya

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