nrf9160 LTE Sensor Gateway Crashing

[matt.heins]

Hi!

I loaded up the LTE Sensor Gateway application on the 9160-DK, version 0.8.5. It crashes at the same point every time. I can see it connect to the cloud. When it attempts to do some GPS, the device resets. Here is the log:

2020-08-27T16:52:07.485Z DEBUG modem << *** Booting Zephyr OS build v2.3.0-rc1-ncs1  ***
2020-08-27T16:52:07.496Z DEBUG modem << Flash regionsDomainPermissions
2020-08-27T16:52:07.497Z DEBUG modem << 00 00 0x00000 0x08000 Securerwxl
2020-08-27T16:52:07.497Z DEBUG modem << 01 31 0x08000 0x100000 Non-Securerwxl
2020-08-27T16:52:07.501Z DEBUG modem << Non-secure callable region 0 placed in flash region 0 with size 32.
2020-08-27T16:52:07.675Z DEBUG modem << SRAM regionDomainPermissions
2020-08-27T16:52:07.678Z DEBUG modem << 00 07 0x00000 0x10000 Securerwxl
2020-08-27T16:52:07.681Z DEBUG modem << 08 31 0x10000 0x40000 Non-Securerwxl
2020-08-27T16:52:07.684Z DEBUG modem << PeripheralDomainStatus
2020-08-27T16:52:07.687Z DEBUG modem << 00 NRF_P0               Non-SecureOK
2020-08-27T16:52:07.691Z DEBUG modem << 01 NRF_CLOCK            Non-SecureOK
2020-08-27T16:52:07.694Z DEBUG modem << 02 NRF_RTC0             Non-SecureOK
2020-08-27T16:52:07.701Z DEBUG modem << 03 NRF_RTC1             Non-SecureOK
2020-08-27T16:52:07.702Z DEBUG modem << 04 NRF_NVMC             Non-SecureOK
2020-08-27T16:52:07.704Z DEBUG modem << 05 NRF_UARTE1           Non-SecureOK
2020-08-27T16:52:07.708Z DEBUG modem << 06 NRF_UARTE2           Non-SecureOK
2020-08-27T16:52:07.712Z DEBUG modem << 07 NRF_TWIM2            Non-SecureOK
2020-08-27T16:52:07.716Z DEBUG modem << 08 NRF_SPIM3            Non-SecureOK
2020-08-27T16:52:07.718Z DEBUG modem << 09 NRF_TIMER0           Non-SecureOK
2020-08-27T16:52:07.722Z DEBUG modem << 10 NRF_TIMER1           Non-SecureOK
2020-08-27T16:52:07.726Z DEBUG modem << 11 NRF_TIMER2           Non-SecureOK
2020-08-27T16:52:07.729Z DEBUG modem << 12 NRF_SAADC            Non-SecureOK
2020-08-27T16:52:07.735Z DEBUG modem << 13 NRF_PWM0             Non-SecureOK
2020-08-27T16:52:07.738Z DEBUG modem << 14 NRF_PWM1             Non-SecureOK
2020-08-27T16:52:07.740Z DEBUG modem << 15 NRF_PWM2             Non-SecureOK
2020-08-27T16:52:07.742Z DEBUG modem << 16 NRF_PWM3             Non-SecureOK
2020-08-27T16:52:07.749Z DEBUG modem << 17 NRF_WDT              Non-SecureOK
2020-08-27T16:52:07.750Z DEBUG modem << 18 NRF_IPC              Non-SecureOK
2020-08-27T16:52:07.753Z DEBUG modem << 19 NRF_VMC              Non-SecureOK
2020-08-27T16:52:07.756Z DEBUG modem << 20 NRF_FPU              Non-SecureOK
2020-08-27T16:52:07.760Z DEBUG modem << 21 NRF_EGU1             Non-SecureOK
2020-08-27T16:52:07.767Z DEBUG modem << 22 NRF_EGU2             Non-SecureOK
2020-08-27T16:52:07.768Z DEBUG modem << 23 NRF_DPPIC            Non-SecureOK
2020-08-27T16:52:07.771Z DEBUG modem << 24 NRF_GPIOTE1          Non-SecureOK
2020-08-27T16:52:07.774Z DEBUG modem << 25 NRF_REGULATORS       Non-SecureOK
2020-08-27T16:52:07.776Z DEBUG modem << SPM: NS image at 0xc000
2020-08-27T16:52:07.779Z DEBUG modem << SPM: NS MSP at 0x2002bc40
2020-08-27T16:52:07.783Z DEBUG modem << SPM: NS reset vector at 0x13189
2020-08-27T16:52:07.785Z DEBUG modem << SPM: prepare to jump to Non-Secure image.
2020-08-27T16:52:07.979Z DEBUG modem << *** Booting Zephyr OS build v2.3.0-rc1-ncs1  ***
2020-08-27T16:52:07.983Z DEBUG modem << LTE Sensor Gateway sample started
2020-08-27T16:52:07.985Z DEBUG modem << Initializing Bluetooth..
2020-08-27T16:52:08.023Z DEBUG modem << Establishing LTE link (this may take some time) ...
2020-08-27T16:52:08.024Z DEBUG modem << Bluetooth ready
2020-08-27T16:52:08.029Z DEBUG modem << Scanning...
2020-08-27T16:52:12.959Z DEBUG modem << Device found: e8:18:9f:06:6b:0b (random)
2020-08-27T16:52:13.732Z DEBUG modem << Connected: e8:18:9f:06:6b:0b (random)
2020-08-27T16:52:18.022Z DEBUG modem << Orientation: 2
2020-08-27T16:53:00.596Z DEBUG modem << +CEREG: 2,"4119","03355310",7,0,0,"11100000","11100000"
2020-08-27T16:53:00.643Z DEBUG modem << +CSCON: 1
2020-08-27T16:53:00.707Z DEBUG modem << +CEREG: 2,"4119","03355310",7,0,11,"11100000","11100000"
2020-08-27T16:53:01.954Z DEBUG modem << +CSCON: 0
2020-08-27T16:53:02.516Z DEBUG modem << +CEREG: 2,"CB1E","031A7E02",7,0,11,"11100000","11100000"
2020-08-27T16:53:02.571Z DEBUG modem << +CSCON: 1
2020-08-27T16:53:07.238Z DEBUG modem << +CEREG: 5,"CB1E","031A7E02",7,,,"11100000","11100000"
2020-08-27T16:53:12.300Z DEBUG modem << NRF_CLOUD_EVT_TRANSPORT_CONNECTED
2020-08-27T16:53:12.868Z DEBUG modem << Received unknown event 6
2020-08-27T16:53:12.876Z DEBUG modem << NRF_CLOUD_EVT_USER_ASSOCIATED
2020-08-27T16:53:13.563Z DEBUG modem << NRF_CLOUD_EVT_READY
2020-08-27T16:53:13.567Z DEBUG modem << NRF_CLOUD_EVT_SENSOR_ATTACHED
2020-08-27T16:53:13.570Z DEBUG modem << NRF_CLOUD_EVT_SENSOR_ATTACHED
2020-08-27T16:53:13.571Z DEBUG modem << GPS initialized
2020-08-27T16:53:13.575Z DEBUG modem << GPS started with interval 30 seconds, and timeout 15 seconds
2020-08-27T16:53:13.577Z DEBUG modem << GPS_EVT_SEARCH_STARTED
2020-08-27T16:53:14.581Z DEBUG modem << GPS_EVT_NMEA_FIX
2020-08-27T16:53:20.168Z DEBUG modem << +CSCON: 0

I am running modem firmware 1.2.0. I see a Thingy:52 can connect and its orientation is reported by the 9160. 

Thanks!

[Hakon]

Hello,

are you just running the stock LTE BLE gateway sample, without modifications? Did you make any changes to code or config, and if you did what were the changes? Which SIM are you using? IBasis?

[matt.heins]

This was a stock sample. No changes. I'm using an iBasis SIM card. I'm trying to activate a new SIM card but running into an error with activation. I've sent a message to iBasis.

[Hakon]

Do you have anything other than iBasis that you can try? I know iBasis can be a bit problematic, because it doesn't always enter PSM properly.

[matt.heins]

I had a bit of trouble with registering iBasis cards. Was a problem on their end. I got a hologram card going. Same result. 

[matt.heins]

The asset tracker application works fine by the way with either SIM.