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Nordic Case Info
  • Case ID: 271009
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Developer kit failure - 10040

SteveHx

This board is no longer recognized by SES to program code.

 9:09:21.82 d:\> nrfjprog --recover
ERROR: JLinkARM DLL reported an error. Try again. If error condition
ERROR: persists, run the same command again with argument --log, contact Nordic
ERROR: Semiconductor and provide the generated log.log file to them.

15:02:01.55 d:\> nrfjprog --recover --log
ERROR: JLinkARM DLL reported an error. Try again. If error condition
ERROR: persists, run the same command again with argument --log, contact Nordic
ERROR: Semiconductor and provide the generated log.log file to them.

Fullscreen 4336.log.log Download 
[2021-Jun-02 17:38:11] [ info] --------------------------------------------------------------------------------
[2021-Jun-02 17:38:11] [ info] nrfjprog --recover --log 
[2021-Jun-02 17:38:11] [ info] nrfjprog version 10.12.2 
[2021-Jun-02 17:38:11] [ info] --------------------------------------------------------------------------------
[2021-Jun-02 17:38:11] [debug] [ nRF0x0] - open_dll
[2021-Jun-02 17:38:11] [ info] [ nRF0x0] - Load library at C:\Program Files (x86)\Nordic Semiconductor\nrf-command-line-tools\bin\JLINKARM_UNKNOWN_NRFJPROG.dll.
[2021-Jun-02 17:38:11] [ info] [ nRF0x0] - Library loaded, loading member functions.
[2021-Jun-02 17:38:11] [ info] [ nRF0x0] - Member functions succesfully loaded.
[2021-Jun-02 17:38:11] [ info] [Backend] - Logger callback at 0x832020 registered in Segger backend logger.
[2021-Jun-02 17:38:11] [ info] [  JLink] - [Info    ] [JLink     ] Logger callback at 0x832020 registered in JLink logger.
[2021-Jun-02 17:38:11] [debug] [nRFUnknown] - Just_open_dll_tagged_callback
[2021-Jun-02 17:38:11] [debug] [Backend] - open_dll
[2021-Jun-02 17:38:11] [ info] [Backend] - No J-Link DLL path was provided. Attempting to auto detect.
[2021-Jun-02 17:38:12] [ info] [Backend] - Load library at C:\Program Files (x86)\SEGGER\JLink\JLinkARM.dll.
[2021-Jun-02 17:38:12] [ info] [Backend] - Library loaded, loading member functions.
[2021-Jun-02 17:38:12] [ info] [Backend] - Member functions succesfully loaded.
[2021-Jun-02 17:38:12] [debug] [Backend] - dll_version
[2021-Jun-02 17:38:12] [ info] [Backend] - Segger dll version 6.88.a loaded.
[2021-Jun-02 17:38:12] [debug] [Backend] - set_core_data
[2021-Jun-02 17:38:12] [debug] [ nRF0x0] - enum_emu_snr
[2021-Jun-02 17:38:12] [debug] [nRFUnknown] - Just_enum_emu_snr
[2021-Jun-02 17:38:12] [debug] [Backend] - enum_emu_snr
[2021-Jun-02 17:38:12] [debug] [Backend] - ---just_enum_emu_snr
[2021-Jun-02 17:38:12] [debug] [Backend] - ---just_get_num_emus
[2021-Jun-02 17:38:12] [debug] [ nRF0x0] - connect_to_emu_with_snr
[2021-Jun-02 17:38:12] [debug] [nRFUnknown] - Just_connect_to_emu_with_snr
[2021-Jun-02 17:38:12] [debug] [Backend] - connect_to_emu_with_snr
[2021-Jun-02 17:38:12] [debug] [Backend] - is_connected_to_emu
[2021-Jun-02 17:38:12] [debug] [Backend] - ---just_enum_emu_snr
[2021-Jun-02 17:38:12] [debug] [Backend] - ---just_get_num_emus
[2021-Jun-02 17:38:12] [debug] [Backend] - ---just_connect_to_emu_with_snr
[2021-Jun-02 17:38:12] [debug] [Backend] - ---just_connect_to_emu_without_snr
[2021-Jun-02 17:38:12] [ info] [Backend] - Segger logging enabled.
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] Firmware: J-Link OB-SAM3U128-V2-NordicSemi compiled Mar 17 2020 14:43:00
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] Hardware: V1.00
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] S/N: 682712031
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] OEM: SEGGER
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] Feature(s): RDI, FlashBP, FlashDL, JFlash, GDB
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] TELNET listener socket opened on port 19021
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] WEBSRV Starting webserver
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] WEBSRV Webserver running on local port 19080
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] - 25.635ms returns "O.K."  
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_HasError()  
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_GetHWStatus(...)  
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] - 1.214ms returns 0  
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_HasError()  
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_ExecCommand("SetRestartOnClose = 0", ...).   
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] - 0.011ms returns 0x01  
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_HasError()  
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_ExecCommand("DisableFlashDL", ...).   
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] - 0.009ms returns 0x00  
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_HasError()  
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_ExecCommand("ExcludeFlashCacheRange 0x0-0xFFFFFFFF", ...).   
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] - 0.005ms returns 0x00  
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_HasError()  
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_SetHookUnsecureDialog  
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_SetHookUnsecureDialog(...)
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] - 0.034ms returns 0  
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_HasError()  
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_TIF_Select(JLINKARM_TIF_SWD)  
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] - 4.058ms returns 0x00  
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_HasError()  
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_SetSpeed(2000)  
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] - 0.687ms  
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_HasError()  
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_GetSN()  
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] - 0.012ms returns 682712031  
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_HasError()  
[2021-Jun-02 17:38:12] [debug] [Backend] - ---just_load_core_data
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_ExecCommand("CORESIGHT_SetIndexAHBAPToUse = 0", ...).   
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] - 0.008ms returns 0x00  
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_HasError()  
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_ExecCommand("device = Cortex-M4", ...).   
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] XML file found at: C:\Program Files (x86)\SEGGER\JLink\JLinkDevices.xml 
[2021-Jun-02 17:38:12] [ info] [  JLink] - [Info    ] [JLink     ] C:\Program Files (x86)\SEGGER\JLink\JLinkDevices.xml evaluated successfully. 
[2021-Jun-02 17:38:14] [ info] [  JLink] - [Info    ] [JLink     ] Device "CORTEX-M4" selected.
[2021-Jun-02 17:38:14] [ info] [  JLink] - [Info    ] [JLink     ] Device "CORTEX-M4" selected.
[2021-Jun-02 17:38:14] [ info] [  JLink] - [Info    ] [JLink     ] - 2569.645ms returns 0x00  
[2021-Jun-02 17:38:14] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_HasError()  
[2021-Jun-02 17:38:14] [debug] [ nRF0x0] - read_connected_emu_snr
[2021-Jun-02 17:38:14] [debug] [nRFUnknown] - Just_read_connected_emu_snr
[2021-Jun-02 17:38:14] [debug] [Backend] - read_connected_emu_snr
[2021-Jun-02 17:38:14] [debug] [Backend] - is_connected_to_emu
[2021-Jun-02 17:38:14] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_IsOpen()  
[2021-Jun-02 17:38:14] [ info] [  JLink] - [Info    ] [JLink     ] - 0.032ms returns 0x01  
[2021-Jun-02 17:38:14] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_HasError()  
[2021-Jun-02 17:38:14] [debug] [ nRF0x0] - read_device_family
[2021-Jun-02 17:38:14] [debug] [nRFUnknown] - Just_read_device_family
[2021-Jun-02 17:38:14] [debug] [Backend] - is_connected_to_emu
[2021-Jun-02 17:38:14] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_IsOpen()  
[2021-Jun-02 17:38:14] [ info] [  JLink] - [Info    ] [JLink     ] - 0.011ms returns 0x01  
[2021-Jun-02 17:38:14] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_HasError()  
[2021-Jun-02 17:38:14] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_Lock()  
[2021-Jun-02 17:38:14] [debug] [Backend] - read_debug_port_idr
[2021-Jun-02 17:38:14] [debug] [Backend] - read_debug_port_register
[2021-Jun-02 17:38:14] [debug] [Backend] - ---just_read_debug_port_register
[2021-Jun-02 17:38:14] [debug] [Backend] - coresight_configure
[2021-Jun-02 17:38:14] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_CORESIGHT_Configure()  
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] - 102.092ms returns 0  
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_HasError()  
[2021-Jun-02 17:38:15] [debug] [Backend] - ---just_select_debug_port_register
[2021-Jun-02 17:38:15] [debug] [Backend] - Select AP 255, DP Bank 0, AP Bank 255
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_CORESIGHT_WriteAPDPReg(DP reg 0x02, 0x00000000)  
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] - 1.680ms returns -1  
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_HasError()  
[2021-Jun-02 17:38:15] [ info] [Backend] - JLinkARM.dll reported "-1", an unknown error.
[2021-Jun-02 17:38:15] [debug] [Backend] - ---just_abort_debug_action
[2021-Jun-02 17:38:15] [ info] [Backend] - Attempting to clear any configuration errors in debug port before closing connection. 
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_CORESIGHT_WriteAPDPReg(DP reg 0x00, 0x0000001F)  
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] - 1.626ms returns -1  
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_HasError()  
[2021-Jun-02 17:38:15] [ info] [Backend] - JLinkARM.dll reported "-1", an unknown error.
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] - 0.037ms  
[2021-Jun-02 17:38:15] [debug] [ nRF0x0] - close_dll
[2021-Jun-02 17:38:15] [debug] [nRFUnknown] - Just_close_dll
[2021-Jun-02 17:38:15] [debug] [Backend] - close
[2021-Jun-02 17:38:15] [debug] [Backend] - disconnect_from_emu
[2021-Jun-02 17:38:15] [debug] [Backend] - is_connected_to_emu
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_IsOpen()  
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] - 0.011ms returns 0x01  
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_HasError()  
[2021-Jun-02 17:38:15] [debug] [Backend] - ---just_disconnect_from_emu
[2021-Jun-02 17:38:15] [debug] [Backend] - is_connected_to_device
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_IsConnected()  
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] - 0.012ms returns FALSE  
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_HasError()  
[2021-Jun-02 17:38:15] [debug] [Backend] - ---just_is_debug_region_powered
[2021-Jun-02 17:38:15] [debug] [Backend] - ---just_read_debug_port_register
[2021-Jun-02 17:38:15] [debug] [Backend] - is_connected_to_emu
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_IsOpen()  
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] - 0.010ms returns 0x01  
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_HasError()  
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_Lock()  
[2021-Jun-02 17:38:15] [debug] [Backend] - ---just_select_debug_port_register
[2021-Jun-02 17:38:15] [debug] [Backend] - Select AP 255, DP Bank 0, AP Bank 255
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_CORESIGHT_WriteAPDPReg(DP reg 0x02, 0x00000000)  
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] - 1.554ms returns -1  
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_HasError()  
[2021-Jun-02 17:38:15] [ info] [Backend] - JLinkARM.dll reported "-1", an unknown error.
[2021-Jun-02 17:38:15] [debug] [Backend] - ---just_abort_debug_action
[2021-Jun-02 17:38:15] [ info] [Backend] - Attempting to clear any configuration errors in debug port before closing connection. 
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_CORESIGHT_WriteAPDPReg(DP reg 0x00, 0x0000001F)  
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] - 1.670ms returns -1  
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_HasError()  
[2021-Jun-02 17:38:15] [ info] [Backend] - JLinkARM.dll reported "-1", an unknown error.
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] - 0.033ms  
[2021-Jun-02 17:38:15] [ info] [  JLink] - [Info    ] [JLink     ] JLINK_Close()  
[2021-Jun-02 17:38:15] [debug] [Backend] - Segger Backend closed.

  • 0 in reply to AndreHarris

    At the moment, Win7, because Win10 won't run some mission-critical apps on my main work machine. I wasted a week trying to downgrade to Win10 and gave up, although I still have the hard drives online for that. I can move to a Win10 laptop for testing, and in fact already tried that. Your tools in general don't fail very gracefully when there's a problem with which OS I'm using. I'll go give another try on Win10; meanwhile, I've got to have tools that reliably allow me to get real work done.

  • +1 in reply to SteveHx

    You can close out this ticket. David Martin worked with me and we got it resolved. Apparently something like the "programmer proximity sensor", it just started working while I was on the call with him.

    I'll doubtless be back.....thank you for the help.

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