ANCS problem

[Ben Lau]

I have some question about ANCS ,when we trun off the IPhone and turn on the IPHONE. The notifcation is disabled. I have to turn OFF the bluetooth and ON bluetooth form ISO setting. Then ANCS notifcation is working again. Can someone has this experience? Anyone can help?

[Hung Bui]

Tested on my iPad, didn't have that issue. Please share more information on SDK version, iOS version, iPhone version. Please check if the ANCS device advertise after you turn off and on the iPhone.

[Ben Lau]

Sorry. What I mean is that I developed a smart watch can receive notification from IPhone. Our watch use the ANCS system to get the notification from Iphone, Ipad. Every is working normal. However, when turn off the Iphone, our watch cannot receive notification from Iphone. We have to turn off the bluetooth from IPhone and ON. Then our watch is normal and can receive notification again.

[Hung Bui]

I understand. Still you haven't include information about your softdevice, your SDK version you base your firmware on.

Please try to test using our ble_app_ans_c and let me now the result.

[Ben Lau]

We use nFF5_SDK 12.2.0f012efa. We have now tested with 5S and works. However, it does not work with 6S and 7S??? If there any problem?

I reviewed a lot of same cases from your site and they are very old issues. I guess this is something has been settled?
Please advise how to handle this case?

[Ben Lau]

We are now trying to use S132_nrf52_v3.0.0 as well. Please see if there is anything that we can do in order to solve this issue