Receiving sensors data in "0"

Hi everyone,

Recently I updated the firmware and modem of my Thingy91 using the thingy91_asset_tracker_v2_nbiot_legacy_pco_2023-03-02_8f26142b.hex, it connect correctly with the nRF Cloud but I'm getting the data of the sensors as 0.

May anyone help me with this?

Parents

0 Charlie over 1 year ago

Hi Alejandro,

Could you share your log file collected from the device through LTE Link Monitor(OPEN LOG FILE button at bottom)?

Fullscreen 2023-05-30T08_01_36.551Z-log.txt Download

2023-05-30T08:01:36.729Z DEBUG Application data folder: C:\Users\chs1\AppData\Roaming\nrfconnect\pc-nrfconnect-linkmonitor
2023-05-30T08:01:36.811Z DEBUG App pc-nrfconnect-linkmonitor v2.0.3 local
2023-05-30T08:01:36.811Z DEBUG App path: C:\Users\chs1\.nrfconnect-apps\node_modules\pc-nrfconnect-linkmonitor
2023-05-30T08:01:36.811Z DEBUG nRFConnect 4.1.1, required by the app is (>=4.0.0)
2023-05-30T08:01:36.812Z DEBUG nRFConnect path: C:\Users\chs1\AppData\Local\Programs\nrfconnect\resources\app.asar
2023-05-30T08:01:36.812Z DEBUG HomeDir: C:\Users\chs1
2023-05-30T08:01:36.812Z DEBUG TmpDir: C:\Users\chs1\AppData\Local\Temp
2023-05-30T08:01:37.210Z INFO Using nrf-device-lib-js version: 0.6.8
2023-05-30T08:01:37.210Z INFO Using nrf-device-lib version: 0.14.13
2023-05-30T08:01:37.210Z INFO Using nrfjprog DLL version: 10.19.1
2023-05-30T08:01:37.210Z INFO Using JLink version: JLink_V7.66a
2023-05-30T08:01:37.332Z INFO Installed JLink version does not match the provided version (V7.80c)
2023-05-30T08:01:49.542Z INFO Modem port is opened
2023-05-30T08:01:50.261Z DEBUG modem << %CESQ: 64,3,18,2
2023-05-30T08:01:50.272Z DEBUG modem << +CEREG: 2,"7789","031B4300",7
2023-05-30T08:01:50.329Z DEBUG modem << *** Booting Zephyr OS build v3.2.99-ncs2 ***
2023-05-30T08:01:50.331Z DEBUG modem << [00:00:01.509,643] [0m<inf> app_event_manager: APP_EVT_START[0m
2023-05-30T08:01:50.333Z DEBUG modem << [00:00:01.540,374] [0m<inf> app_event_manager: MODEM_EVT_INITIALIZED[0m
2023-05-30T08:01:50.334Z DEBUG modem << [00:00:01.661,041] [0m<inf> app_event_manager: MODEM_EVT_LTE_CONNECTING[0m
2023-05-30T08:01:50.336Z DEBUG modem << [00:00:02.473,266] [0m<inf> app_event_manager: MODEM_EVT_LTE_CELL_UPDATE[0m
2023-05-30T08:01:50.728Z DEBUG modem << +CSCON: 1
2023-05-30T08:01:51.335Z DEBUG modem << [00:00:02.540,435] [0m<inf> app_event_manager: DATA_EVT_CONFIG_INIT[0m
2023-05-30T08:01:51.950Z DEBUG modem << +CGEV: ME PDN ACT 0
2023-05-30T08:01:51.960Z DEBUG modem << %MDMEV: SEARCH STATUS 2
2023-05-30T08:01:51.962Z DEBUG modem << +CEREG: 1,"7789","031B4300",7,,,"00001010","11000001"
2023-05-30T08:01:51.974Z DEBUG modem << %XTIME: "80","32500380101580","01"
2023-05-30T08:01:51.976Z DEBUG modem << +CGEV: IPV6 0
2023-05-30T08:01:52.987Z DEBUG modem << [00:00:04.161,773] [0m<inf> app_event_manager: MODEM_EVT_LTE_CONNECTED[0m
2023-05-30T08:01:52.991Z DEBUG modem << [00:00:04.162,963] [0m<inf> app_event_manager: CLOUD_EVT_CONNECTING[0m
2023-05-30T08:01:52.994Z DEBUG modem << [00:00:04.176,513] [0m<inf> app_event_manager: MODEM_EVT_LTE_PSM_UPDATE[0m
2023-05-30T08:01:52.997Z DEBUG modem << [00:00:04.177,154] [0m<inf> app_event_manager: DATA_EVT_DATE_TIME_OBTAINED[0m
2023-05-30T08:01:53.001Z DEBUG modem << [00:00:04.442,565] [0m<inf> app_event_manager: SENSOR_EVT_MOVEMENT_ACTIVITY_DETECTED[0m
2023-05-30T08:01:55.415Z DEBUG modem << %CESQ: 59,2,18,2
2023-05-30T08:01:55.784Z DEBUG modem << [00:00:07.078,155] [0m<inf> nrf_cloud_fsm: CC RX on topic nrf-351358811483350/shadow/get/accepted: {"desired":{"pairing":{"state":"paired","topics":{"d2c":"prod/ef22cbf0-d0f3-487d-abf7-cd66804aaa30/m/d/nrf-351358811483350/d2c","c2d":"prod/ef22cbf0-d0f3-487d-abf7-cd66804aaa30/m/d/nrf-351358811483350/+/r"}},"nrfcloud_mqtt_topic_prefix":"prod/ef22cbf0-d0f3-487d-abf7-cd66804aaa30/"},"config":{"activeMode":false,"locationTimeout":300,"activeWaitTime":120,"movementResolution":120,"movementTimeout":3600,"accThreshAct":4,"accThreshInact":4,"accTimeoutInact":60,"nod":[]}}[0m
2023-05-30T08:01:55.787Z DEBUG modem << [00:00:07.083,038] [0m<inf> app_event_manager: CLOUD_EVT_CONFIG_RECEIVED[0m
2023-05-30T08:01:55.789Z DEBUG modem << [00:00:07.090,606] [0m<inf> app_event_manager: DATA_EVT_CONFIG_SEND[0m
2023-05-30T08:01:55.790Z DEBUG modem << [00:00:07.091,613] [0m<inf> app_event_manager: CLOUD_EVT_DATA_SEND_QOS[0m
2023-05-30T08:01:55.792Z DEBUG modem << [00:00:07.654,846] [0m<inf> app_event_manager: CLOUD_EVT_CONNECTED[0m
2023-05-30T08:01:55.794Z DEBUG modem << [00:00:07.655,761] [0m<inf> app_event_manager: APP_EVT_DATA_GET - Requested data types (MOD_DYN, BAT, ENV, MOD_STAT, LOCATION)[0m
2023-05-30T08:01:55.795Z DEBUG modem << [00:00:07.756,652] [0m<inf> app_event_manager: LOCATION_MODULE_EVT_AGPS_NEEDED[0m
2023-05-30T08:01:55.797Z DEBUG modem << [00:00:07.757,019] [0m<inf> app_event_manager: LOCATION_MODULE_EVT_ACTIVE[0m
2023-05-30T08:01:55.798Z DEBUG modem << [00:00:07.758,056] [0m<inf> app_event_manager: SENSOR_EVT_ENVIRONMENTAL_DATA_READY[0m
2023-05-30T08:01:55.799Z DEBUG modem << [00:00:07.825,897] [0m<inf> app_event_manager: MODEM_EVT_MODEM_STATIC_DATA_READY[0m
2023-05-30T08:01:55.801Z DEBUG modem << [00:00:07.864,837] [0m<inf> app_event_manager: MODEM_EVT_MODEM_DYNAMIC_DATA_READY[0m
2023-05-30T08:01:56.215Z DEBUG modem << %CESQ: 57,2,13,1
2023-05-30T08:01:56.822Z DEBUG modem << [00:00:08.026,428] [0m<inf> app_event_manager: MODEM_EVT_BATTERY_DATA_READY[0m
2023-05-30T08:02:03.388Z DEBUG modem << +CSCON: 0
2023-05-30T08:02:03.462Z DEBUG modem << %CESQ: 62,3,17,2
2023-05-30T08:02:23.932Z DEBUG modem << %CESQ: 255,0,255,0
2023-05-30T08:02:29.977Z DEBUG modem << %CESQ: 56,2,14,2
2023-05-30T08:02:30.078Z DEBUG modem << %MDMEV: SEARCH STATUS 2
2023-05-30T08:02:30.379Z DEBUG modem << +CSCON: 1
2023-05-30T08:02:30.927Z DEBUG modem << [00:00:42.113,311] [0m<inf> app_event_manager: UI_EVT_BUTTON_DATA_READY[0m
2023-05-30T08:02:30.929Z DEBUG modem << [00:00:42.113,586] [0m<inf> app_event_manager: DATA_EVT_UI_DATA_READY[0m
2023-05-30T08:02:30.930Z DEBUG modem << [00:00:42.115,325] [0m<inf> app_event_manager: DATA_EVT_UI_DATA_SEND[0m
2023-05-30T08:02:30.932Z DEBUG modem << [00:00:42.116,180] [0m<inf> app_event_manager: CLOUD_EVT_DATA_SEND_QOS[0m
2023-05-30T08:02:37.759Z DEBUG modem << +CSCON: 0
2023-05-30T08:02:47.379Z DEBUG modem << [00:00:58.566,375] [0m<inf> app_event_manager: UI_EVT_BUTTON_DATA_READY[0m
2023-05-30T08:02:47.385Z DEBUG modem << [00:00:58.566,650] [0m<inf> app_event_manager: DATA_EVT_UI_DATA_READY[0m
2023-05-30T08:02:47.389Z DEBUG modem << [00:00:58.568,359] [0m<inf> app_event_manager: DATA_EVT_UI_DATA_SEND[0m
2023-05-30T08:02:47.393Z DEBUG modem << [00:00:58.569,213] [0m<inf> app_event_manager: CLOUD_EVT_DATA_SEND_QOS[0m
2023-05-30T08:02:50.009Z DEBUG modem << +CSCON: 1
2023-05-30T08:02:57.454Z DEBUG modem << +CSCON: 0
2023-05-30T08:03:00.149Z DEBUG modem << [00:01:11.355,834] [0m<inf> app_event_manager: SENSOR_EVT_MOVEMENT_INACTIVITY_DETECTED[0m
2023-05-30T08:03:17.692Z DEBUG modem << %CESQ: 255,0,255,0
2023-05-30T08:03:33.444Z DEBUG modem << %NCELLMEAS: 1
2023-05-30T08:03:33.560Z DEBUG modem << %CESQ: 62,3,16,2
2023-05-30T08:03:33.569Z DEBUG modem << %MDMEV: SEARCH STATUS 2
2023-05-30T08:03:33.959Z DEBUG modem << +CSCON: 1
2023-05-30T08:03:34.449Z DEBUG modem << [00:01:45.615,478] [1;33m<wrn> location: GNSS timed out possibly due to too short GNSS time windows[0m
2023-05-30T08:03:34.455Z DEBUG modem << [00:01:45.660,522] [1;33m<wrn> location: Current cell ID not valid[0m
2023-05-30T08:03:34.456Z DEBUG modem << [00:01:45.660,522] [1;33m<wrn> location: No cellular neighbor cells or Wi-Fi access points found[0m
2023-05-30T08:03:34.457Z DEBUG modem << [00:01:45.660,583] [1;31m<err> location: Location acquisition failed and fallbacks are also done[0m
2023-05-30T08:03:34.459Z DEBUG modem << [00:01:45.660,614] [1;33m<wrn> location_module: Getting location failed[0m
2023-05-30T08:03:34.461Z DEBUG modem << [00:01:45.660,675] [0m<inf> app_event_manager: LOCATION_MODULE_EVT_DATA_NOT_READY[0m
2023-05-30T08:03:34.475Z DEBUG modem << [00:01:45.661,163] [0m<inf> app_event_manager: LOCATION_MODULE_EVT_INACTIVE[0m
2023-05-30T08:03:34.477Z DEBUG modem << [00:01:45.661,956] [0m<inf> app_event_manager: DATA_EVT_DATA_READY[0m
2023-05-30T08:03:34.479Z DEBUG modem << [00:01:45.675,231] [0m<inf> app_event_manager: DATA_EVT_DATA_SEND_BATCH[0m
2023-05-30T08:03:34.480Z DEBUG modem << [00:01:45.676,177] [0m<inf> app_event_manager: CLOUD_EVT_DATA_SEND_QOS[0m
2023-05-30T08:03:41.121Z DEBUG modem << +CSCON: 0
2023-05-30T08:04:01.123Z DEBUG modem << %CESQ: 255,0,255,0
2023-05-30T08:07:40.636Z DEBUG modem << [00:05:51.808,685] [0m<inf> app_event_manager: SENSOR_EVT_MOVEMENT_ACTIVITY_DETECTED[0m
2023-05-30T08:07:40.647Z DEBUG modem << [00:05:51.809,051] [0m<inf> app_event_manager: APP_EVT_DATA_GET_ALL[0m
2023-05-30T08:07:40.653Z DEBUG modem << [00:05:51.809,783] [0m<inf> app_event_manager: APP_EVT_DATA_GET - Requested data types (MOD_DYN, BAT, ENV, LOCATION)[0m
2023-05-30T08:07:40.656Z DEBUG modem << [00:05:51.910,644] [0m<inf> app_event_manager: LOCATION_MODULE_EVT_ACTIVE[0m
2023-05-30T08:07:40.660Z DEBUG modem << [00:05:51.911,529] [0m<inf> app_event_manager: SENSOR_EVT_ENVIRONMENTAL_DATA_READY[0m
2023-05-30T08:07:40.663Z DEBUG modem << [00:05:52.001,159] [0m<inf> app_event_manager: MODEM_EVT_MODEM_DYNAMIC_DATA_READY[0m
2023-05-30T08:07:40.666Z DEBUG modem << [00:05:52.015,411] [0m<inf> app_event_manager: MODEM_EVT_BATTERY_DATA_READY[0m

Did you test the button function? It works as excepted on my device. Do you have another Thingy91 or nRF9160DK to verify?

Best regards,

Charlie

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