Custom board compatibility nRF Connect

Hello,

My company want to certificate is product with CE for this we need to do some test in a laboratory. I see you have a software nRF Connect  that have a module Direct Test Mode to test the BLE transmission on different channel. This is exactly what we need for our test but when I plug my nRF52820 custom board I have this message. 

Please could you help me ?

Have a nice day 

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