Problem displaying location data on the Asset Tracker Web app

[kew_flex]

Hi, I'm having trouble displaying the location data on the Asset Tracker Web app. I am able to connect the device and under "Asset Information" can see the devices information including cell area, cell ID and MCC code. As seen in the screenshot the error "column 'source' does not exist." Is this to do with the historical data table not having enough columns to store the location data or something similar?

Another error is the 409 error on the get request. Im not quite sure what this means so some help on this would be great as well. 

A pointer in the right direction would be helpful. 

[Markus Tacker (he/him)]

Which version of the nRF Asset Tracker are you using?

The 409 for the location API means that the resolution is in progress. Check the execution of the singleCell State Machine in the AWS console to see the details of the resolution.

[kew_flex]

I am using v41.0.0. I have updated my nrf service token and redeployed and it seems to have fixed something. I am now getting the following console error: 

I am located in ap-southeast-2 region (Sydney area) and I understand that the asset tracker does not work in every region, could the be the reason for the Geolocation for cell not found error? 

[Markus Tacker (he/him)]

Can you check the result of the step function? There you can see the API response for that cell.

[kew_flex]

Where can I find that result? Is it in the CloudFormation stacks?

[Markus Tacker (he/him)]

In the Console, search for "Step functions" then select "State Machines", you will then see the list of the statemachines. Select the one name $STACK_NAME-cellGeo.

[kew_flex]

Hope this is helpful

[Markus Tacker (he/him)]

Further below on the page are the event logs. Click on link to the Log Group for the one that failed and inspect the logs of the lambda function. There you should be able to learn more about why this resolution failed.