Hi all, after I installed nRF Connect for Desktop v4.2.1 on Windows 10 x64 and used it to install Programmer v4.0.0, when I opened the Programmer application, it could not detect the nRF5340 DK although I've already connected it with the laptop via USB cable, so I cannot program it. The log of Programmer displayed "Failed to get the library versions: Error: Failed with exit code 1. Subprocess C:\Users\Duy\AppData\Roaming\nrfconnect\nrfutil-sandboxes\device\1.4.5\bin\nrfutil-device.exe failed with unexpected exit code Some(-1073741515).".
Attachment below is the log file when this issue occurred. Could anyone please take a look and help me resolve this, thank you so much
2023-10-17T03:15:35.706Z DEBUG Application data folder: C:\Users\Duy\AppData\Roaming\nrfconnect\pc-nrfconnect-programmer 2023-10-17T03:15:35.728Z DEBUG Application Insights for category pc-nrfconnect-programmer has initialized 2023-10-17T03:15:35.769Z DEBUG App pc-nrfconnect-programmer v4.0.0 (official) 2023-10-17T03:15:35.769Z DEBUG App path: C:\Users\Duy\.nrfconnect-apps\node_modules\pc-nrfconnect-programmer 2023-10-17T03:15:35.769Z DEBUG nRFConnect 4.2.1, required by the app is (>=4.2.0) 2023-10-17T03:15:35.769Z DEBUG nRFConnect path: C:\Users\Duy\AppData\Local\Programs\nrfconnect\resources\app.asar 2023-10-17T03:15:35.769Z DEBUG HomeDir: C:\Users\Duy 2023-10-17T03:15:35.769Z DEBUG TmpDir: C:\Users\Duy\AppData\Local\Temp 2023-10-17T03:15:35.813Z ERROR Failed to get the library versions: Error: Failed with exit code 1. Subprocess C:\Users\Duy\AppData\Roaming\nrfconnect\nrfutil-sandboxes\device\1.4.5\bin\nrfutil-device.exe failed with unexpected exit code Some(-1073741515).
