Can't add dev kit to nRF cloud

[AdrianH]

Hi,

I followed both the quick start and manual steps to register my new nFR9160-DK in the nRF cloud, but I can't add the device.  The SIM registers OK, but LED3 changes to a triple flash rather than a double.  It looks from the Cellular Monitor that the SIM card is not registering with a provider.  This page would not let me upload the trace file, so I have attached a screenshot.  Can you please let me know if this is just a problem with iBasis network coverage?

Many thanks,

Adrian

[Dominic]

This might be similar to what we are experiencing (I have a ticket open), we have tried 1oT, 1nce and iBasis SIMs 

We've haven't been able to connect to O2/Telefonica since October 22nd 2023 despite having full signal (RSRP -80dBm), incidentally we can connect to Vodafone when it is in range.  

As far as I can see, the devices Attach and then immediately requests a detach with Cause: No Suitable Cells In tracking area (15).  This has happened in multiple areas across the country, so something has changed with their network that the modem doesn't like. Here is our trace attached.

trace-2023-10-28T15-41-10.945Z.mtrace