Can not program the sample peripheral_uart_nrf5340dk.hex to nRF5340 DK

[Yanpengwu]

Hi,

I just started the steps in the document section in 'Getting started with nRF5340 DK'. I used the Programmer with version 'Official V.4.0.1'.

After I connected the nRF5340 DK with my laptop, the Programmer detected the DK and showed 'J-Link 001050098347'.

But when I added the precompiled sample peripheral_uart_nrf5340dk.hex and selected 'Write', the Programmer reported the error 'Error: Failed with exit code 1. One or more program tasks failed. Message: Failed, No matching plugin found for operations to execute.'

Could you help me with this? Maybe I need to install some plugins or some settings somewhere? I attached a screenshot below.

Thank you very much!

[Yanpengwu]

Below is the log for Programmer:

14:23:35.283 Using nrfutil-device version: 1.4.5
14:23:35.284 Using nrf-device-lib version: 0.16.11
14:23:35.284 Using nrfjprog DLL version: 10.22.3
14:23:35.284 Using JLink version: JLink_V7.92n
14:23:35.310 Installed JLink version does not match the provided version (V7.80c)
14:23:35.396 Device was skipped as it has no Serial number {"id":11,"serialNumber":null,"serialPorts":[{"comName":"COM4","manufacturer":"Microsoft","path":"\\\\?\\BTHENUM#{00001101-0000-1000-8000-00805F9B34FB}_VID&0002046D_PID&031F#7&2B15DD26&0&4473D6A3AE01_C00000000#{86e0d1e0-8089-11d0-9ce4-08003e301f73}","productId":"","serialNumber":"","vcom":0,"vendorId":""}],"traits":{"boardController":false,"broken":false,"jlink":false,"mcuBoot":false,"modem":false,"nordicDfu":false,"nordicUsb":false,"seggerUsb":false,"serialPorts":true,"usb":false}}
14:23:35.396 Device was skipped as it has no Serial number {"id":12,"serialNumber":null,"serialPorts":[{"comName":"COM3","manufacturer":"Microsoft","path":"\\\\?\\BTHENUM#{00001101-0000-1000-8000-00805F9B34FB}_LOCALMFG&0000#7&2B15DD26&0&000000000000_00000000#{86e0d1e0-8089-11d0-9ce4-08003e301f73}","productId":"","serialNumber":"","vcom":0,"vendorId":""}],"traits":{"boardController":false,"broken":false,"jlink":false,"mcuBoot":false,"modem":false,"nordicDfu":false,"nordicUsb":false,"seggerUsb":false,"serialPorts":true,"usb":false}}
14:23:35.397 Getting serialport options from persistent store 001050098347.pc-nrfconnect-programmer
14:23:37.991 No operations possible for device.
14:23:37.991 If the device is a MCUBoot device make sure it is in the bootloader mode
14:23:40.336 Parsing HEX file: C:\dataLogger\nRF5340 DK Peripheral UART demo\peripheral_uart_nrf5340dk.hex
14:23:40.343 File was last modified at 11/7/2023, 12:40:47 PM
14:23:40.409 Update files regions according to Application core
14:23:40.409 Parse memory regions for file
14:23:40.410 Update files regions according to Network core
14:23:40.410 Parse memory regions for file
14:23:45.156 Does not need to be reloaded: C:\dataLogger\nRF5340 DK Peripheral UART demo\peripheral_uart_nrf5340dk.hex
14:23:46.599 Writing C:\dataLogger\nRF5340 DK Peripheral UART demo\peripheral_uart_nrf5340dk.hex to device 001050098347
14:23:47.251 MCUboot DFU failed with error: Error: Failed with exit code 1. One or more program tasks failed. Message: Failed, No matching plugin found for operations to execute.
14:23:47.251 Error: Failed with exit code 1. One or more program tasks failed. Message: Failed, No matching plugin found for operations to execute.