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Nordic Case Info
  • Case ID: 317463
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nRF Connect For Desktop Bluetooth Low Energy v4.0.4-patch1 Blank screen

Jelle DV

Dear Nordic Team,


After reinstalling, debugging, and reading other posts about blank screens on DevZone, I've not been able to launch nRF Connect For Desktop Bluetooth Low Energy v4.0.4-patch1.

I think it's related to the error displayed in the console (Accessed through CTRL+SHIFT+I) "Not allowed to load local resource":

Is this something you have experienced before and do you know a way around this?
This is on Windows 11.
Best regards,
Jelle
  • 0 in reply to Jelle DV

    Hello Jelle,

    Thank you for the update!
    I am glad to read that you were able to resolve this issue!
    I have reported this to the nRF Connect for Desktop developers so that they may see if there's anything that can be done on our part to avoid this happening in the future.
    Thank you for bringing this to our attention.

    Please do not hesitate to open another ticket if you should encounter any other issues or questions in the future! :) 

    Best regards,
    Karl

  • 0 in reply to Karl Ylvisaker

    Hi Karl,

    I have the same issue with Linux. Where is the ticket that you mentioned for the Linux platform?

    Ubuntu 22.04.3 LTS

    desktop BLE 4.0.4 patch 1

  • 0 in reply to ArtemSt

     RE: nrf connect desktop app blank screen 

    this advice helped me.

    LD_PRELOAD=/lib/x86_64-linux-gnu/libstdc++.so.6 ~/opt/nrfconnect-bluetooth-low-energy/nrfconnect-bluetooth-low-energy-4.0.4-x86_64.AppImage

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