Toolchain Manager cannot be updated/installed via nRF Connect for Desktop v.4.3.0

[Marko W]

With the current version of nRF Connect for Desktop I received an error when updating the Toolchain Manager.

I then uninstalled the Toolchain Manager and tried to reinstall it, but now I can no longer do that either.

The error:

Unable to install: Error invoking remote method 'apps:install-downloadable-app': Error: Failed with exit code 1. Failed to bootstrap core functionality before executing command.

HTTP request to default bootstrap resource

raw.githubusercontent.com/.../ master/bootstrap.json

failed.

Please check that your internet connection is functioning. If you use a proxy, please try the --detect-proxy flag or manually set the appropriate HTTP_PROXY- style environment variable(s).

To use a custom bootstrap config, set NRFUTIL_BOOTSTRAP_CONFIG_URL. To bootstrap directly from a nrfutil-core package tarball, set NRFUTIL_BOOTSTRAP_TARBALL_PATH.

Caused by: 0: error sending request for url (raw.githubusercontent.com/.../bootstrap.json): error trying to connect: tcp connect error: Der Zugriff auf einen Socket war aufgrund der Zugriffsrechte des Sockets unzulässig. (os error 10013) 1: error trying to connect: tcp connect error: Der Zugriff auf einen Socket war aufgrund der Zugriffsrechte des Sockets unzulässig. (os error 10013) 2: tcp connect error: Der Zugriff auf einen Socket war aufgrund der Zugriffsrechte des Sockets unzulässig. (os error 10013) 3: Der Zugriff auf einen Socket war aufgrund der Zugriffsrechte des Sockets unzulässig. (os error 10013).

The URL raw.githubusercontent.com/.../bootstrap.json is striking in which there is a space before "master"!

When I enter the URL in the browser I get "404: Not Found".

If I remove the space, it appears in the browser:

{
    "nrfutil_core_tarball_urls": {
        "aarch64-apple-darwin": "">developer.nordicsemi.com/.../nrfutil-aarch64-apple-darwin-7.6.0.tar.gz",
        "x86_64-apple-darwin": "">developer.nordicsemi.com/.../nrfutil-x86_64-apple-darwin-7.6.0.tar.gz",
        "x86_64-pc-windows-msvc": "">developer.nordicsemi.com/.../nrfutil-x86_64-pc-windows-msvc-7.6.0.tar.gz",
        "x86_64-unknown-linux-gnu": "">developer.nordicsemi.com/.../nrfutil-x86_64-unknown-linux-gnu-7.6.0.tar.gz"
    }
}

Uninstalling and reinstalling 4.2.1 or 4.3.0 was unsuccessful.

Can anyone confirm the problem and is there perhaps a solution for this?

[Susheel Nuguru]

I will try to reach to the tools teams and try to get some insights into this error. Will let you know when I have more info from them.

[Susheel Nuguru]

Just to let you know, we got two other similar errors from other users, the dev team. Just to summarize the issue

1. The issue was triggered when you were attempting to upgrade the nRF connect for desktop (or was it upgrading the Toolchain manager extension)  when this error first appeared?
2. You tried uninstalling and installing to try fix it but you cannot install it anymore.

Creating an internal issue tracker for this so that we can track the progress by the dev team.

[Marko W]

Hello, thanks for the answer.

The problem was initially as follows:
After starting "nRF Connect for Desktop", a message came up saying that an update was available for "nRF Connect for Desktop" itself. I carried this out.

It then showed that there were also updates for the "Bluetooth Low Energy", "Programmer" and "Toolchain Manager" apps. I was able to update the "Bluetooth Low Energy" and "Programmer" apps without any problems. However, the problem described occurred with the "Toolchain Manager".

As already described, I tried to uninstall and reinstall "nRF Connect for Desktop". But without success :-(

After the reinstallation, I was able to install the "Bluetooth Low Energy" and "Programmer" apps without any problems. Today I installed "Direct Test Mode" and "RSSi Viewer" as a test without any problems. The problem seems to affect only the "Toolchain Manager".

Sorry, I haven't created a tracker entry yet. How and where can I do this?