Toolchain Manager cannot be updated/installed via nRF Connect for Desktop v.4.3.0

[Marko W]

With the current version of nRF Connect for Desktop I received an error when updating the Toolchain Manager.

I then uninstalled the Toolchain Manager and tried to reinstall it, but now I can no longer do that either.

The error:

Unable to install: Error invoking remote method 'apps:install-downloadable-app': Error: Failed with exit code 1. Failed to bootstrap core functionality before executing command.

HTTP request to default bootstrap resource

raw.githubusercontent.com/.../ master/bootstrap.json

failed.

Please check that your internet connection is functioning. If you use a proxy, please try the --detect-proxy flag or manually set the appropriate HTTP_PROXY- style environment variable(s).

To use a custom bootstrap config, set NRFUTIL_BOOTSTRAP_CONFIG_URL. To bootstrap directly from a nrfutil-core package tarball, set NRFUTIL_BOOTSTRAP_TARBALL_PATH.

Caused by: 0: error sending request for url (raw.githubusercontent.com/.../bootstrap.json): error trying to connect: tcp connect error: Der Zugriff auf einen Socket war aufgrund der Zugriffsrechte des Sockets unzulässig. (os error 10013) 1: error trying to connect: tcp connect error: Der Zugriff auf einen Socket war aufgrund der Zugriffsrechte des Sockets unzulässig. (os error 10013) 2: tcp connect error: Der Zugriff auf einen Socket war aufgrund der Zugriffsrechte des Sockets unzulässig. (os error 10013) 3: Der Zugriff auf einen Socket war aufgrund der Zugriffsrechte des Sockets unzulässig. (os error 10013).

The URL raw.githubusercontent.com/.../bootstrap.json is striking in which there is a space before "master"!

When I enter the URL in the browser I get "404: Not Found".

If I remove the space, it appears in the browser:

{
    "nrfutil_core_tarball_urls": {
        "aarch64-apple-darwin": "">developer.nordicsemi.com/.../nrfutil-aarch64-apple-darwin-7.6.0.tar.gz",
        "x86_64-apple-darwin": "">developer.nordicsemi.com/.../nrfutil-x86_64-apple-darwin-7.6.0.tar.gz",
        "x86_64-pc-windows-msvc": "">developer.nordicsemi.com/.../nrfutil-x86_64-pc-windows-msvc-7.6.0.tar.gz",
        "x86_64-unknown-linux-gnu": "">developer.nordicsemi.com/.../nrfutil-x86_64-unknown-linux-gnu-7.6.0.tar.gz"
    }
}

Uninstalling and reinstalling 4.2.1 or 4.3.0 was unsuccessful.

Can anyone confirm the problem and is there perhaps a solution for this?

[Susheel Nuguru]

Your problem looks little different than the one we are investigating. Are you able to install nrfutil (https://www.nordicsemi.com/Products/Development-tools/nRF-Util) and run nrfutil install device without an error?

If not, then I need to take a different investigation path internally with different team.

[Marko W]

Hello, I installed nrfutil and nrfutil install device without an error:

[00:00:01] ###### 100% [Install packages] Install packages

Then I tried again to install the Toolchain Manager in nRF Connect for Desktop (4.3.0). The installation worked today :-)

[Susheel Nuguru]

That is great news, something might have happened with the previous nrfutil install. I hope you have a working toolchain setup now :)

[Marko W]

Hi, when I tried to install a new SDK into the previous "Nordic" folder I got an error that access was denied (I didn't change any rights). I got the same error when I tried to remove an already existing SDK.

Therefore, I renamed the "Nordic" folder (later deleted) and created a new empty "Nordic" folder. I was now able to successfully install the current SDK 2.5.0. A build [pristine] of a project currently being worked on also worked without any problems.

[Marko W]

Note: I had the problem again today, with nRF Connect for Desktop v5.0.0.

I was able to get it working again after running "nrfutil install device --force".
Without "--force" I got the message "nrfutil-device already installed".