nRF-Provisioner App — internal error

[Jerry Easley]

I have built and flashed the provisioning app for a nrf52840dk-nrf7002ek combination.  When I ope the provisioning app on my iPhone, I see “Nordic_LBS”;  I click on that and I then select my wifi network, and then I enter the network’s password, I get a little dialog box which says “internal error”.

Any ideas?

Regards,

Jerry

[Simonr]

Hi Jerry

You say that the device name you see is Nordic_LBS. To use the Provisioner app you need the Wi-Fi provisioning sample flashed onto your nRF7002 DK/ EK. When flashed I believe the iOS app should show available devices as "nRF-7-Wi-Fi" names. Have you changed the device names or made any changes to the sample on your end? Can you show any screenshots from the phone on your side?

The reason I'm asking is because the device showing as Nordic_LBS points to the nRF52840 DK on your end being flashed with another of our samples, but the nRF52 log seems to be correct-ish, although it seems to stop logging abruptly, is "[00:03:19.521,392] <inf> wifi_prov: Set_config received..." the last line? Also, what version of the nRF Connect SDK are you using for building and flashing the nRF Provisioning sample?

Best regards,

Simon

[Jerry Easley]

Hi Simon,

The first couple of times I used it the name that showed up on the scanner was Nordic_LBS; then it changed to PV00476BI don’t know why. .

i running on macOS Sonota, sdk V2..5.0.

Regards,

Jerry

[Simonr]

Does it still not work when showing up as "PV00476BI"? Because something like this is what it looks like on Android as well. If it showed up as Nordic LBS I assume you didn't have it flashed onto the DK. If you're still having issues I'll try to reproduce it with an EK and iPhone combo myself.

Best regards,

Simon

[Jerry Easley]

Hi Simon,

Yes, it still fails with the same error when it shows up as PV00476BI.

Regards,

Jerry