Unable to install new NCS from the Toolchain Manager

[rmptxf]

I get this error when I try to install the v2.5.0 version of the NCS from the toolchain manager.

There are multiple errors:

• Failed to clone the repositories: Error: Cloning into 'C:\ncs\v2.5.0.west\manifest-tmp'... error: RPC failed; curl 18 transfer closed with outstanding read data remaining error: 3313 bytes of body are still expected fetch-pack: unexpected disconnect while reading sideband packet fatal: early EOF fatal: fetch-pack: invalid index-pack output FATAL ERROR: command exited with status 128: git clone --branch v2.5.0 github.com/.../sdk-nrf 'C:\ncs\v2.5.0.west\manifest-tmp' Error: Launched process exited with non-zero status: 128 Error: Subprocess C:\Users\Abdelali\AppData\Roaming\nrfconnect\nrfutil-sandboxes\toolchain-manager\0.14.1\bin\nrfutil-toolchain-manager.exe failed with unexpected exit code Some(128)

• Error: Cloning into 'C:\ncs\v2.5.0.west\manifest-tmp'... error: RPC failed; curl 18 transfer closed with outstanding read data remaining error: 3313 bytes of body are still expected fetch-pack: unexpected disconnect while reading sideband packet fatal: early EOF fatal: fetch-pack: invalid index-pack output FATAL ERROR: command exited with status 128: git clone --branch v2.5.0 github.com/.../sdk-nrf 'C:\ncs\v2.5.0.west\manifest-tmp' Error: Launched process exited with non-zero status: 128 Error: Subprocess C:\Users\Abdelali\AppData\Roaming\nrfconnect\nrfutil-sandboxes\toolchain-manager\0.14.1\bin\nrfutil-toolchain-manager.exe failed with unexpected exit code Some(128)

[Maria Gilje]

Hello,

The first thing I noticed was that the path set to clone into was weird: it's missing a slash between v2.5.0 and .west. It is not clear what the reason for this is, so please provide the following information:

Does this error happen only for NCS v2.5.0?

Are you able to install NCS v2.5.0 with other methods? I.e. from VS Code or manually from command line?

Please create a system report from the ABOUT tab and share the contents with us.

Best regards,

Maria

[rmptxf]

Hi Maria, Thanks for your inputs.

For the questions:

• This happens not only for the v2.5.0.

Log for the trying with the 2.5.1

[ There are multiple errors:
Failed to clone the repositories: Error: Cloning into 'C:\ncs\v2.5.1.west\manifest-tmp'... fatal: unable to access 'github.com/.../': Failed to connect to github.com port 443 after 21113 ms: Timed out FATAL ERROR: command exited with status 128: git clone --branch v2.5.1 github.com/.../sdk-nrf 'C:\ncs\v2.5.1.west\manifest-tmp' Error: Launched process exited with non-zero status: 128 Error: Subprocess C:\Users\Abdelali\AppData\Roaming\nrfconnect\nrfutil-sandboxes\toolchain-manager\0.14.1\bin\nrfutil-toolchain-manager.exe failed with unexpected exit code Some(128)

Error: Cloning into 'C:\ncs\v2.5.1.west\manifest-tmp'... fatal: unable to access 'github.com/.../': Failed to connect to github.com port 443 after 21113 ms: Timed out FATAL ERROR: command exited with status 128: git clone --branch v2.5.1 github.com/.../sdk-nrf 'C:\ncs\v2.5.1.west\manifest-tmp' Error: Launched process exited with non-zero status: 128 Error: Subprocess C:\Users\Abdelali\AppData\Roaming\nrfconnect\nrfutil-sandboxes\toolchain-manager\0.14.1\bin\nrfutil-toolchain-manager.exe failed with unexpected exit code Some(128) ]

• Can't install that from VS Code too. Here's the output I get from there:

[Command failed: west init -m github.com/.../sdk-nrf --mr v2.5.2
Cloning into 'c:\ncs\v2.5.2\.west\manifest-tmp'...
error: RPC failed; curl 18 transfer closed with outstanding read data remaining
error: 628 bytes of body are still expected
fetch-pack: unexpected disconnect while reading sideband packet
fatal: early EOF
fatal: fetch-pack: invalid index-pack output
FATAL ERROR: command exited with status 128: git clone --branch v2.5.2 github.com/.../sdk-nrf 'c:\ncs\v2.5.2\.west\manifest-tmp']

• Here's my system report:

# nRFConnect System Report - 2024-02-01T22-13-59.993Z

- System:     Dell Inc. Latitude 5490
- BIOS:       Dell Inc. DELL   - 1072009
- CPU:        1 x Intel Core i5-8350U 1.7 GHz 8 cores (4 physical)
- Memory:     398.2 MB free of 7.9 GB total
- Filesystem: C: (NTFS) 237.3 GB 92.9% used

- OS:         Microsoft Windows 10 Pro (10.0.19045) Windows x64

- Versions
    - kernel: 10.0.19045
    - git: 2.43.0.windows.1
    - node: 16.17.1
    - python: 3.10.6
    - python3:
- Connected devices:

Thanks again,

Abdelali