Unable to install new NCS from the Toolchain Manager

[rmptxf]

I get this error when I try to install the v2.5.0 version of the NCS from the toolchain manager.

There are multiple errors:

• Failed to clone the repositories: Error: Cloning into 'C:\ncs\v2.5.0.west\manifest-tmp'... error: RPC failed; curl 18 transfer closed with outstanding read data remaining error: 3313 bytes of body are still expected fetch-pack: unexpected disconnect while reading sideband packet fatal: early EOF fatal: fetch-pack: invalid index-pack output FATAL ERROR: command exited with status 128: git clone --branch v2.5.0 github.com/.../sdk-nrf 'C:\ncs\v2.5.0.west\manifest-tmp' Error: Launched process exited with non-zero status: 128 Error: Subprocess C:\Users\Abdelali\AppData\Roaming\nrfconnect\nrfutil-sandboxes\toolchain-manager\0.14.1\bin\nrfutil-toolchain-manager.exe failed with unexpected exit code Some(128)

• Error: Cloning into 'C:\ncs\v2.5.0.west\manifest-tmp'... error: RPC failed; curl 18 transfer closed with outstanding read data remaining error: 3313 bytes of body are still expected fetch-pack: unexpected disconnect while reading sideband packet fatal: early EOF fatal: fetch-pack: invalid index-pack output FATAL ERROR: command exited with status 128: git clone --branch v2.5.0 github.com/.../sdk-nrf 'C:\ncs\v2.5.0.west\manifest-tmp' Error: Launched process exited with non-zero status: 128 Error: Subprocess C:\Users\Abdelali\AppData\Roaming\nrfconnect\nrfutil-sandboxes\toolchain-manager\0.14.1\bin\nrfutil-toolchain-manager.exe failed with unexpected exit code Some(128)

[Prashant Humbre]

Just today I was also facing the exact same issue while installing NCS v2.5.1. After a lot of struggle, I found that it was because of the firewall. My organization's security was not allowing this installation. After discussing this with the concerned person from IT, he helped me to resolve this issue by disabling the firewall temporarily. The installation went well then.

[rmptxf]

Thank you!

I have tried to disable the default one on my Windows machine, but I still get the error.

[Maria Gilje]

Thank you for checking that the error occurs for several NCS releases.

When searching for an explanation for it, I found that the error is from git, and it indicated a network issue. If your network connection is slow, cloning large repositories can end in a timeout which causes the error. This thread on Stack overflow has some solutions you can try. For a few people, the issue was resolved by upgrading their internet connection.

rmptxf said:

error: RPC failed; curl 18 transfer closed with outstanding read data remaining
error: 628 bytes of body are still expected
fetch-pack: unexpected disconnect while reading sideband packet
fatal: early EOF
fatal: fetch-pack: invalid index-pack output

Searching for the above part of the error log may lead you to some other methods to solve your issue as well.

I hope some of this helps you. There's not much we can do since the error is from git and the cause could be with your network.

Also, I will also give a thank you to Prashant for sharing their solution in this thread. If more people in the DevZone community has solved a similar issue, please share your findings!

Best regards,

Maria